Job summary
St Austell Healthcare are looking for a full time rota co-ordinator to join our busy team.
The post holder will work closely with the Operations Manager to create rotas and organise room planning for our medical staff across all our sites.
We offer:
- 6 weeks (pro rata) annual leave per year, plus statutory bank holidays.
- Extra annual leave for long service
- Organisational sick pay dependent on length of service
- NHS pension scheme membership
- Electric car and bike salary sacrifice schemes
- Free staff wellbeing support
- Free staff social events
Main duties of the job
Main Duties:
Undertake
the smooth, accurate and efficient entry of appointment templates onto the
clinical system each week from the rota; ensuring adequate room capacity;
Creating
the weekly medical student rota;
Complete
a monthly room plan spreadsheet with all clinical rotas. Ensure this is
kept up to date and followed to ensure capacity is not exceeded for all sites. Ensuring
the correct clinician is in an appropriate room, and that this is marked on the clinical system (SystmOne);
Ensuring correct appointment templates are
applied to SystmOne for all clinical staff.
About us
St Austell Healthcare has a strong
multidisciplinary team comprising GPs, ANPs, Nurses, Paramedics and Pharmacists
and an ethos for innovation and collaboration with health and social care
partners.
We are an award winning, happy team and take pride in our work and the
care we offer our 38,000 patients.
We are constantly seeking new ways of working to
enhance service provision and the patient experience, introducing new
technologies and methods of working to meet the expectations of our patient
group. We are ambitious and wish to provide the best service we can for the
people of St Austell.
Job description
Job responsibilities
Main Duties and Responsibilities (not exhaustive)
- Apply
appointment templates to SystmOne
- Amend/delete
appointment templates
- Amend/delete
slot types
- Complete
a monthly room plan spreadsheet with all clinical rotas; ensure this is
kept up to date and followed to ensure capacity is not exceeded for all sites, alongside ensuring
the correct clinician is in an appropriate room, and that this is marked on SystmOne
- Ensure
meetings and training are blocked on rotas on SystmOne
- Ensure
the clinician supervising the Trainee GPs is in the header of the SystmOne
template
- Liaise
with the Operations Manager regarding Online Bookable Appointments.
- Apply
Social Prescribing, Pharmacist, Mental Health and MSK clinics on to SystmOne
- Change
and amend clinics that are live on SystmOne when requested
- Check
for unused appointments and liaise with Operations Manager
- Liaise
with Booking Team regarding clinics on the system
- Liaise
with service leads to review rotas as required by the Operations Manager
- Support
the Operations Manager in maintaining St Austell Healthcares annual leave
database.
Data & Computer Skills (not exhaustive)
- Effective use of computer and telephone
systems
- SystmOne Clinical System
- Effective use of NHS.net for e-mail
- Maintain accurate electronic records
Teamwork
- Prioritise workload according to daily
requirements, through consultation with other team members
- Develop and maintain effective working
relationships with colleagues
- Be flexible with other members of the team when
covering absence.May be required to do overtime to support with other team members annual leave
- Maintain a pleasant and tidy working environment
- Be punctual
Job description
Job responsibilities
Main Duties and Responsibilities (not exhaustive)
- Apply
appointment templates to SystmOne
- Amend/delete
appointment templates
- Amend/delete
slot types
- Complete
a monthly room plan spreadsheet with all clinical rotas; ensure this is
kept up to date and followed to ensure capacity is not exceeded for all sites, alongside ensuring
the correct clinician is in an appropriate room, and that this is marked on SystmOne
- Ensure
meetings and training are blocked on rotas on SystmOne
- Ensure
the clinician supervising the Trainee GPs is in the header of the SystmOne
template
- Liaise
with the Operations Manager regarding Online Bookable Appointments.
- Apply
Social Prescribing, Pharmacist, Mental Health and MSK clinics on to SystmOne
- Change
and amend clinics that are live on SystmOne when requested
- Check
for unused appointments and liaise with Operations Manager
- Liaise
with Booking Team regarding clinics on the system
- Liaise
with service leads to review rotas as required by the Operations Manager
- Support
the Operations Manager in maintaining St Austell Healthcares annual leave
database.
Data & Computer Skills (not exhaustive)
- Effective use of computer and telephone
systems
- SystmOne Clinical System
- Effective use of NHS.net for e-mail
- Maintain accurate electronic records
Teamwork
- Prioritise workload according to daily
requirements, through consultation with other team members
- Develop and maintain effective working
relationships with colleagues
- Be flexible with other members of the team when
covering absence.May be required to do overtime to support with other team members annual leave
- Maintain a pleasant and tidy working environment
- Be punctual
Person Specification
Experience
Essential
- Good keyboard / IT skills
- Experience of working in a fast paced, busy environment
- Previous experience within General Practice
Desirable
- Knowledge of Data Protection / GDPR and how this is applied in General Practice
- Experience of using SystmOne clinical system
- Awareness of the importance of safeguarding
- Previous experience working with Rotas
Skills
Essential
- Self-motivated, with the ability to use own initiative
- Ability to cope with change
- Able to work on own, and as part of a multi-disciplinary team
- Be able to multi-task and follow tasks through to their conclusion
- Ability to work with changing, and sometimes conflicting, priorities with supervision
- Ability to remain calm, friendly and professional under pressure
- Ability to solve problems within area of work/knowledge
- Effective written and oral communication, and interpersonal skills
Desirable
- Demonstrable experience of SystmOne clinical system.
- Flexible in approach to work
- Interested in / aptitude for learning new skills and taking on new challenges
Qualifications
Essential
- Educated to GCSE grade C and above in Maths and English
- or
- Substantial experience in similar role would be considered
Desirable
Person Specification
Experience
Essential
- Good keyboard / IT skills
- Experience of working in a fast paced, busy environment
- Previous experience within General Practice
Desirable
- Knowledge of Data Protection / GDPR and how this is applied in General Practice
- Experience of using SystmOne clinical system
- Awareness of the importance of safeguarding
- Previous experience working with Rotas
Skills
Essential
- Self-motivated, with the ability to use own initiative
- Ability to cope with change
- Able to work on own, and as part of a multi-disciplinary team
- Be able to multi-task and follow tasks through to their conclusion
- Ability to work with changing, and sometimes conflicting, priorities with supervision
- Ability to remain calm, friendly and professional under pressure
- Ability to solve problems within area of work/knowledge
- Effective written and oral communication, and interpersonal skills
Desirable
- Demonstrable experience of SystmOne clinical system.
- Flexible in approach to work
- Interested in / aptitude for learning new skills and taking on new challenges
Qualifications
Essential
- Educated to GCSE grade C and above in Maths and English
- or
- Substantial experience in similar role would be considered
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
