Job responsibilities
- Job
Summary
The post holder
must be registered nurse with post graduate qualifications, relevant to the
position. They must act within their professional boundaries, providing care
for the presenting patient, working within their competencies. This will
involve telephone triage/consultation, history taking, clinical assessment,
diagnosis, treatment and evaluation of their care. They will demonstrate safe, clinical
decision-making and expert care for patients within the general practice. They will work collaboratively with the
multi-disciplinary general practice team to meet the needs of patients, abiding
by local policy and procedures.
The post holder
will work as part of the urgent care team within the Acute Care Hub, as well as
providing flexibility to carry out necessary home visits, allocated on a daily
basis, under the guidance and support of the GP.
- Main Duties and Responsibilities
Key Result Areas
Clinical Care
- Act as an expert practitioner,
demonstrating clinical competence and a sound knowledge base.
- Make direct referrals to
primary, secondary and social services within locally agreed pathways,
guidance and protocols.
- Provide clinical advice
to Reception staff where required.
- Ensure that patients
receive high quality clinical care, delivered in a timely manner.
- Ensure complete and
accurate documentation of each and every patient contact.
- Work as an independent
practitioner and as part of the multidisciplinary and multi-agency teams,
in order to ensure patients needs are met.
- Ensure that professional
standards are maintained and within the guidance of the Department of
Health and the Nursing and Midwifery Council.
Professional
- Adhere to own
professional body requirements and always work within the scope of
professional practice.
- Ensure that professional
practice adheres to organisational policies, procedures and guidelines.
- Maintain a professional
manner and act as a role model and mentor for junior staff; including
trainees and student nurses.
- Maintain confidentiality
with regard to information pertaining to patients and staff.
- Ensure that the service
interfaces with all other departments in a professional and productive
manner, providing an effective service to partner organisations and other
service providers.
Communication
Communicate effectively with patients and
families regarding complex information about their care
Provide advice and information to patients,
carers and their families where appropriate
Communicate effectively and work collaboratively
with medical, nursing and allied health professionals, to ensure delivery of a
co-ordinated service.
Ensure accurate documentation and record
keeping, in line with local policies and own professional body guidelines.
Promote and demonstrate effective
communication networks within the organisation, with partner organisations and
other service providers
Clinical
Governance
Work with the Clinical leads to investigate
adverse clinical incidents and complaints.
Adhere to St Austell Health Care, procedures
and guidelines
Service Improvement
Contribute to quality improvement within the
service through the identification and initiation of changes, which lead to
better evidence-based practice and improved standards of care
Participate in clinical audit, identifying areas
of best practice and areas for improvement.
Contribute to the setting and monitoring of
standards of care.
Help develop the services available to the
urgent care population to reflect identified needs
Act as a mentor /supervisor of staff as
appropriate
Educational/Personal
Development
Contribute to the
development and maintenance of an excellent learning environment
Work with a
Director /supervisor/mentor to support clinical practice and development of
knowledge/skills.
Adhere to
professional registration requirements.
Participate
in defining your own developmental plan to maintain and develop own clinical
skills and ensure own professional development
Undertake and
complete all statutory and mandatory training
Contribute to own
personal development and participate in an appraisal and regular performance
reviews.
Other
Demonstrate commitment to flexible working
patterns, to meet the needs of the service and staff
This post is deemed to require a Disclosure
check Enhanced Level with the Disclosure & Barring Service (DBS). This is
due to the fact the post has access to children or vulnerable adults. Further
information on the disclosure Service is available from www.disclosure.gov.uk
General
The main duties and responsibilities
shown above are not exhaustive but should merely be regarded as a guide. The post-holder will be expected to conduct
any reasonable activities according to the business needs at that time. These will be subject to periodic review and
may be amended to meet the challenging needs of the business. The post-holder
will be expected to participate in this process and the company would aim to
reach agreement to changes.
Generic
Clauses for all Job Descriptions
Equal Opportunities
St Austell Health Care
recognises the need for a diverse workforce and is committed to Equal
Opportunities in employment and seeks to eliminate unlawful racial, sexual or
disability discrimination, to promote equality of opportunity and good
relations between staff and clients of differing groups
Infection Control
Staff
are responsible for protecting themselves and others against infection
risks. All staff regardless of whether
clinical or not are expected to comply with current infection control policies
and procedures and to report any actual or potential infection prevention and
control risks to their managers immediately
Individual Responsibilities
The post holder
has a responsibility to adhere to policies and procedures of St Austell Health
Care and relevant legislation, including the requirements of any professional
bodies; maintain satisfactory personal performances and professional standards
and to achieve agreed objectives for their role; attend mandatory training as
identified by St Austell Health Care and participate in the Performance
Appraisal Scheme and to contribute to their own development.
Confidentiality
All staff
and contractors working for the organisation have both a common law duty and a
statutory duty of confidentiality to protect patient (and indeed any personally
identifiable) information and only use it for the purposes for which it was
intended. The
disclosure and use of confidential patient information needs to be both lawful
and ethical.
Information Governance
All staff must keep up-to-date with
the requirements of Information Governance and must follow organisational policies and
procedures to ensure that the organisations information is dealt with legally,
securely, efficiently and effectively. Staff must appropriately manage all the
Information they handle during the course of their employment with St Austell
Health Care, making the information available for sharing in a controlled
manner, subject to statutory requirements.
Data Protection
St Austell Health Care is registered as a data controller under the
Data Protection Act 1998. All personal information we hold, obtain, record, use
and share as an organisation is governed by this Act. All employees have a legal responsibility for
all personal information handled
and must not, at any time, use the personal data in a way incompatible with the guidelines stipulated in this act. Any doubts regarding what should or should
not be done in connection with the Data Protection Act should be discussed with
immediate line manager.
Records Management
All employees have a legal
responsibility for all records worked with e.g. patient records, financial
records, personal, administrative etc., that are gathered or used as part of
working within the organisation. The records may be held in a variety of
formats such as paper, electronic, microfiche, audio and video tapes etc. Any doubts regarding the correct management
of records must be discussed with immediate line manager.
Health and Safety
All Managers have a general
accountability for ensuring, so far as is reasonably practicable,
for the health, safety and welfare of the
employees under their direction at work.
Each employee is
responsible to take reasonable care for his or her own acts or omissions and
the effect that these may have upon the safety of themselves or any other
person.
Every employee
must use safety equipment or clothing in a proper manner and for the purpose
intended.
Any employee who
intentionally or recklessly misuses anything supplied in the interests of
health and safety will be subject to disciplinary procedures.
Every employee
must work in accordance with any health and safety procedures, instructions or
training that has been given.
No employee may
undertake any task for which they have not been authorised and for which they
are not adequately trained.
Every employee is
required to bring to the attention of a responsible person any perceived
shortcoming in our safety arrangements or any defects in work equipment.
All employees are
under a duty to familiarise themselves with local Health and Safety Policies.
Rehabilitation of Offenders Act
This
post is exempt from the Rehabilitation of Offenders Act 1974 therefore you are
required to declare all criminal convictions, cautions, reprimands or final warnings
and a Criminal Records Check will be carried out on your behalf
