CITY WALLS MEDICAL CENTRE

Patient Co-Ordinator

Information:

This job is now closed

Job summary

Full Time Patient Co-Ordinator required to join a large and friendly admin team at a City Centre GP surgery. Excellent customer service, communication, team working and IT skills essential plus the ability to work under pressure in a fast paced environment. Previous reception and admin experience desirable but not essential as full training will be given. 37.5 hours per week Monday - Friday between the hours of 8am and 6.30pm.

Main duties of the job

It is the duty of each Patient Co-Ordinator to assist in the smooth running of the Practice. To project a positive and friendly image to our patients, colleagues and all other visitors. Carry out all reception admin duties in a courteous and efficient manner including answering incoming calls, booking appointments, opening post, processing new patient registrations, issuing prescriptions and scanning and filing patient correspondence.

About us

A large and busy City Centre GP Surgery with a branch surgery 5 miles north of the City. There is a large clinical team of GP's, |GP Registrars and a Nursing Team including Advanced Nurse Practitioners, Treatment Room Nurses, Nurse Associate, Healthcare Assistant and Phlebotomists who are supported by a large administrative team. We also have physiotherapists, counsellors, dietitians and community midwives working at the surgery Our philosophy in practice is to care for patients in a a personal and friendly manner and to look after patients with empathy and sympathy on all levels.

Details

Date posted

09 May 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0538-23-0000

Job locations

St. Martins Way

Chester

CH1 2NR


Job description

Job responsibilities

It is the duty of each Patient Co-Ordinator to assist in the smooth running of the Practice. To project a positive and friendly image to our patients, colleagues and all other visitors. Carry out all reception admin duties in a courteous and efficient manner including answering incoming calls, booking appointments, opening post, processing new patient registrations, issuing prescriptions and scanning and filing patient correspondence.

Job description

Job responsibilities

It is the duty of each Patient Co-Ordinator to assist in the smooth running of the Practice. To project a positive and friendly image to our patients, colleagues and all other visitors. Carry out all reception admin duties in a courteous and efficient manner including answering incoming calls, booking appointments, opening post, processing new patient registrations, issuing prescriptions and scanning and filing patient correspondence.

Person Specification

Experience

Essential

  • Excellent customer service skills.
  • Excellent communication skills.
  • IT literate.
  • Ability to work under pressure in a fast paced environment.

Desirable

  • Reception experience.

Qualifications

Essential

  • GSCE grade A to C in English and Maths.
Person Specification

Experience

Essential

  • Excellent customer service skills.
  • Excellent communication skills.
  • IT literate.
  • Ability to work under pressure in a fast paced environment.

Desirable

  • Reception experience.

Qualifications

Essential

  • GSCE grade A to C in English and Maths.

Employer details

Employer name

CITY WALLS MEDICAL CENTRE

Address

St. Martins Way

Chester

CH1 2NR


Employer's website

https://www.citywallsmedicalcentre.co.uk/ (Opens in a new tab)


Employer details

Employer name

CITY WALLS MEDICAL CENTRE

Address

St. Martins Way

Chester

CH1 2NR


Employer's website

https://www.citywallsmedicalcentre.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operations Manager

Cathy Simpson

citywalls.medicalcentre@nhs.net

Details

Date posted

09 May 2023

Pay scheme

Other

Salary

£10.42 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0538-23-0000

Job locations

St. Martins Way

Chester

CH1 2NR


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