Reports Secretary/administrator

Job summary

This is an exciting opportunity for an enthusiastic and friendly person with excellent interpersonal skills to act as the reports Secretary/Administrator. We are looking for a reliable self motivated person who has the ability to be flexible and adaptable the changing needs of the service.

Ideally you will be an experienced administrator who is able to provide a comprehensive administration service to the practice. We are currently looking for 30 hours Monday - Friday.

Previous primary care experience is desirable but not essential as full training will be given. If you have a willingness to learn, strong organisational and communication skills, are efficient, accurate and enjoy a challenge then this is the role for you.

Main duties of the job

The following are the core responsibilities of the reports secretary/administrator. There may be, on occasion a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Producing insurance reports and associated documentation as required

Liaising with external agencies such as Police, Bristol City council, local schools ensuring requests are processed efficiently with the relevant consent from patients.

Manage all enquiries in an effective manner

Read code data on Emis

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Manage all administrative queries as necessary

Maintain a clean, tidy, effective working area always

Support all clinical staff with general administrative tasks as requested

Adhere to practice policy in respect of preserving patient confidentiality at all times

This is not an exhaustive list of duties but is intended as a guide.

About us

Our Clinical team comprises of 4 Partners, 1 Salaried, 3 Nurses, 1 HCA, Part time Pharmacist, Part time Physiotherapist, Full time Paramedic

We believe small is beautiful and feel we have made a success of the small practice where continuity of care, flexibility, team working, and compassion enable great patient care and an excellent clinical experience.