Job responsibilities
Primary Objective
a. To work under the supervision of the GPs & Practice Nurse team.
b. To undertake tasks and duties as directed by the Duty Doctor or a suitably qualified regulated professional.
c. To contribute to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures.
d. To ensuring the patients using our services have a good experience .
Roles and responsibilities
a. To undertake, record and follow guidelines in all tasks in which you have received appropriate training. This role is evolving and a wider skill-set may be required.
b. To process and organise laboratory samples as requested by other clinical team members.
c. To maintain high standards at all times.
d. To participate in teaching trainee Nurses, medical students and other students as appropriate who visit.
e. To attend relevant meetings and training courses to maintain clinical knowledge.
f. To act as a Chaperone.
g. Administer the equipment sterilisation service.
h. Cleansing and maintenance of equipment after use.
i. Vaccine/cold chain storage, monitoring and recording.
j. In conjunction with the Practice Nurses, to ensure surgical equipment and vaccine re-stocking and stock rotation.
k. Clearing and re-stocking consulting rooms.
l. To act as custodian to both Defibrillator and Nebuliser maintaining its serviceability. To advise management of any issues with this emergency equipment.
m. Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations if required.
n. Assisting in the assessment and surveillance of patients health and well-being.
o. Helping to raise awareness of health and well-being and how it can be promoted.
p. Assisting with the collection and collation of patient data for service provision and reporting needs.
q. Ensure the clinical computer system is kept up to date with accurate details recorded.
r. Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice.
s. Participate in the induction of all members of the practice staff where appropriate.
Training and personal development
Post holder must hold a GP Assistant Certificate
qualification or be working towards achieving this
Participation in an annual individual performance
review, including taking responsibility for maintaining a record of own
personal and/or professional development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Attend all relevant annual updates
Inform the lead GP of any concerns regarding GPA role
and any professional development needed
Be aware of own professional boundaries and what to do
when you have reached them
Liaison
a. As well as the Doctors & nursing team there is a need to work closely with reception, office and dispensary staff to ensure the smooth running of the practice, reporting any problems encountered to the relevant person.
b. There is also the need to establish and maintain good liaison with other surgeries and agencies including secondary care.
Contribution to the Implementation of Services
The post-holder will:
a. Apply Practice policies, standards and guidance.
b. Discuss with other members of the team how the policies, standards and guidelines will affect own work.
c. Participate in audit where appropriate.
d. Attend and contribute to various Practice meetings as requested. The only reason for not attending will be annual, study or sick leave.
e. Contribute to any other duties considered relevant to the Post.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
The post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers, likewise financial information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
To implement and maintain adherence in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy. To include:
a. Using personal security systems within the workplace according to practice guidelines.
b. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
c. Making effective use of training to update knowledge and skills.
d. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
e. Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:
a. Acting in a manner that recognizes the importance of peoples rights, whilst interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
b. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
c. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality
The post-holder will strive to maintain quality within the practice and will:
a. Alert other team members to issues of quality and risk. They are to assess own performance and take accountability for own actions, either directly or under supervision.
b. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
c. Work effectively with individuals in other agencies to meet patients needs.
d. Effectively manage own time, workload and resources.
e. Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work.
f. Participate in audit where appropriate.
Communication
a. The post-holder is to recognise the importance of effective communication within the team, patients and carers.
b. Recognise peoples needs for alternative methods of communication and respond accordingly as per current policies.