Job summary
We are looking to recruit a polite and confident person with excellent communication and interpersonal skills to join our happy team!
This role will support the Practice Manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. The Deputy Practice Manager will focus on the day-to-day operability of the practice and promoting a positive working environment.
The main duties are listed in the job description attached and information about our team is also included.
The successful candidate will be flexible with the ability to use their own initiative and judgement.
Main duties of the job
The Deputy Manager's main role is to assist the Practice Manager with the day to day running of the surgery.
The attached job description details the role within the Surgery.
About us
We pride ourselves on having a happy team of staff and Doctors who enjoy working here. We strive to help our patients to receive the best care and work with our neighbouring practices to this end. More information regarding the Surgery and our staff is attached.
Job description
Job responsibilities
The Deputy Manager's main role is to assist the Practice Manager with the day to day running of the surgery. The attached job description details the role within the Surgery.
Job description
Job responsibilities
The Deputy Manager's main role is to assist the Practice Manager with the day to day running of the surgery. The attached job description details the role within the Surgery.
Person Specification
Qualifications
Essential
- Experience Skills/Knowledge/Personal qualities
- Experience:
- Previous Office Management experience
- Experience of managing and reviewing staff performance on a day-to-day basis
- Experience of managing staff attendance, identifying problems and reporting where appropriate
- Experience of training staff and implementing induction programme
- Skills:
- Ability to manage and prioritise own workload effectively and without supervision
- Excellent communication skills both written and verbal
- Ability to liaise effectively with all members of the practice team
- Ability and desire to motivate all the members of the practice team; to see what needs doing and act accordingly.
- Ability to chair meetings and facilitate useful discussion
- Excellent administrative skills
- Ability to delegate appropriately to other members of the practice team
- Professional approach when managing staff
- Personal qualities:
- Smart professional appearance
- Leadership qualities
- Assertive (non-aggressive) manner
- Discretion and confidentiality
- Professional manner
Desirable
- Experience Skills/Knowledge/Personal qualities
- Experience:
- Previous General Medical Practice experience
- Experience of reviewing procedures and protocols
- Experience of writing protocols and implementing changes as a result
- Experience of payroll and accounting systems
- Experience of recruitment & selection techniques
- Knowledge:
- Working knowledge of clinical software (EMIS web)
- Working knowledge of payroll/accounting software
- Understanding of Employment Law and Health and Safety Law
Person Specification
Qualifications
Essential
- Experience Skills/Knowledge/Personal qualities
- Experience:
- Previous Office Management experience
- Experience of managing and reviewing staff performance on a day-to-day basis
- Experience of managing staff attendance, identifying problems and reporting where appropriate
- Experience of training staff and implementing induction programme
- Skills:
- Ability to manage and prioritise own workload effectively and without supervision
- Excellent communication skills both written and verbal
- Ability to liaise effectively with all members of the practice team
- Ability and desire to motivate all the members of the practice team; to see what needs doing and act accordingly.
- Ability to chair meetings and facilitate useful discussion
- Excellent administrative skills
- Ability to delegate appropriately to other members of the practice team
- Professional approach when managing staff
- Personal qualities:
- Smart professional appearance
- Leadership qualities
- Assertive (non-aggressive) manner
- Discretion and confidentiality
- Professional manner
Desirable
- Experience Skills/Knowledge/Personal qualities
- Experience:
- Previous General Medical Practice experience
- Experience of reviewing procedures and protocols
- Experience of writing protocols and implementing changes as a result
- Experience of payroll and accounting systems
- Experience of recruitment & selection techniques
- Knowledge:
- Working knowledge of clinical software (EMIS web)
- Working knowledge of payroll/accounting software
- Understanding of Employment Law and Health and Safety Law
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.