Medical Receptionist

Barnt Green Surgery

The closing date is 05 May 2025

Job summary

An opportunity has arisen for a friendly hard-working receptionist/s to join the team here at Barnt Green Surgery

Main duties of the job

The shifts will be spread across the week and be both morning and afternoon sessions which cover 8am 1pm and 1pm to 7pm.

The role/s will cover around 30-40 hours per week(the practice will consider job share or two part time roles), supporting both the reception desk and telephone access for our patients. There will also be the need to support the team with holiday and sickness cover.

About us

You'dbe joining a motivated and supportive team of professionals lead by our 3 young GP Partners. The successful candidate would be enthusiastic and a good team player who wishes to deliver an excellent quality of care and contribute to our wider teams progression. We have a strong team ethos and prioritise changes to improve the teams work-life balance.

Barnt Green Surgery is a small to medium sized surgery with a friendly and loyal compliment of staff who work with our experienced and supportive management and administrative team. We are a high achieving QOF practice and pride ourselves on a providing a high standard of clinical care which results in us being held in high regard by our patients. Youd be part of a clinical team comprising of a salaried GP, 2 Physicians Associates, a Nurse Prescriber, 2 Practice Nurses, 2 Clinical Pharmacists and 2 HCAs.

Date posted

24 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0487-25-0000

Job locations

82 Hewell Road

Barnt Green

Birmingham

B45 8NF


Job description

Job responsibilities

To ensure the smooth running of the surgery by:

Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way.

Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors.

To carry out a variety of administrative tasks for the efficient running of the Practice.

Job description

Job responsibilities

To ensure the smooth running of the surgery by:

Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way.

Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors.

To carry out a variety of administrative tasks for the efficient running of the Practice.

Person Specification

Experience

Essential

  • Excellent verbal communication skills
  • Excellent written communication skills
  • Excellent telephone manner
  • Excellent organisational skills
  • Excellent numeracy skills
  • Calm and professional manner
  • Methodical approach to tasks
  • Ability to prioritise workload
  • Ability to work as part of a team

Desirable

  • Knowledge of Primary Care
  • Knowledge of medical terminology
  • NHS/General Practice work
  • Clinical Computer System (EMIS)

Qualifications

Essential

  • Good standard of general education
  • (GCSE Maths and English at grade C or above)

Desirable

  • AMPSAR Receptionist Certificate
  • Certificate in Customer Care
  • Computer Literacy Qualification
Person Specification

Experience

Essential

  • Excellent verbal communication skills
  • Excellent written communication skills
  • Excellent telephone manner
  • Excellent organisational skills
  • Excellent numeracy skills
  • Calm and professional manner
  • Methodical approach to tasks
  • Ability to prioritise workload
  • Ability to work as part of a team

Desirable

  • Knowledge of Primary Care
  • Knowledge of medical terminology
  • NHS/General Practice work
  • Clinical Computer System (EMIS)

Qualifications

Essential

  • Good standard of general education
  • (GCSE Maths and English at grade C or above)

Desirable

  • AMPSAR Receptionist Certificate
  • Certificate in Customer Care
  • Computer Literacy Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Barnt Green Surgery

Address

82 Hewell Road

Barnt Green

Birmingham

B45 8NF


Employer's website

https://barntgreen.gpsurgery.net/ (Opens in a new tab)

Employer details

Employer name

Barnt Green Surgery

Address

82 Hewell Road

Barnt Green

Birmingham

B45 8NF


Employer's website

https://barntgreen.gpsurgery.net/ (Opens in a new tab)

For questions about the job, contact:

practice manager

Phillippa holroyd

barntgreen.surgery@nhs.net

01214451704

Date posted

24 April 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0487-25-0000

Job locations

82 Hewell Road

Barnt Green

Birmingham

B45 8NF


Supporting documents

Privacy notice

Barnt Green Surgery's privacy notice (opens in a new tab)