Medical Receptionist
Barnt Green Surgery
The closing date is 05 May 2025
Job summary
An opportunity has arisen for a friendly hard-working
receptionist/s to join the team here at Barnt Green
Surgery
Main duties of the job
The shifts will be spread across
the week and be both morning and afternoon sessions which cover 8am 1pm and
1pm to 7pm.
The role/s will cover around 30-40 hours per week(the practice woudl prefer job share or two part time roles), supporting both
the reception desk and telephone access for our patients. There will also be
the need to support the team with holiday and sickness cover.
About us
You'dbe joining a motivated and supportive team of professionals lead by our 3 young GP Partners. The successful candidate would be enthusiastic and a good team player who wishes to deliver an excellent quality of care and contribute to our wider teams progression. We have a strong team ethos and prioritise changes to improve the teams work-life balance.
Barnt Green Surgery is a small to medium sized surgery with a friendly and loyal compliment of staff who work with our experienced and supportive management and administrative team. We are a high achieving QOF practice and pride ourselves on a providing a high standard of clinical care which results in us being held in high regard by our patients. Youd be part of a clinical team comprising of a salaried GP, 2 Physicians Associates, a Nurse Prescriber, 2 Practice Nurses, 2 Clinical Pharmacists and 2 HCAs.
Job description
Job responsibilities
To
ensure the smooth running of the surgery by:
Assisting
patients to access the most appropriate service or healthcare professional in a
polite, courteous, and effective way.
Providing
general assistance to the practice team and projecting a positive and friendly
image to patients and other visitors.
To
carry out a variety of administrative tasks for the efficient running of the
Practice.
Job description
Job responsibilities
To
ensure the smooth running of the surgery by:
Assisting
patients to access the most appropriate service or healthcare professional in a
polite, courteous, and effective way.
Providing
general assistance to the practice team and projecting a positive and friendly
image to patients and other visitors.
To
carry out a variety of administrative tasks for the efficient running of the
Practice.
Person Specification
Experience
Essential
- Excellent verbal communication skills
- Excellent written communication skills
- Excellent telephone manner
- Excellent organisational skills
- Excellent numeracy skills
- Calm and professional manner
- Methodical approach to tasks
- Ability to prioritise workload
- Ability to work as part of a team
Desirable
- Knowledge of Primary Care
- Knowledge of medical terminology
- NHS/General Practice work
- Clinical Computer System (EMIS)
Qualifications
Essential
- Good standard of general education
- (GCSE Maths and English at grade C or above)
Desirable
- AMPSAR Receptionist Certificate
- Certificate in Customer Care
- Computer Literacy Qualification
Person Specification
Experience
Essential
- Excellent verbal communication skills
- Excellent written communication skills
- Excellent telephone manner
- Excellent organisational skills
- Excellent numeracy skills
- Calm and professional manner
- Methodical approach to tasks
- Ability to prioritise workload
- Ability to work as part of a team
Desirable
- Knowledge of Primary Care
- Knowledge of medical terminology
- NHS/General Practice work
- Clinical Computer System (EMIS)
Qualifications
Essential
- Good standard of general education
- (GCSE Maths and English at grade C or above)
Desirable
- AMPSAR Receptionist Certificate
- Certificate in Customer Care
- Computer Literacy Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.