Job summary
An exciting opportunity has
arisen for a highly motivated individual to lead our progressive Health and
Wellbeing Team. Comprising 2 Health and Wellbeing Advisors and 2 MIND Wellbeing workers, this team has previously been shortlisted for the
prestigious General Practice Awards.
The role of the HWA/Social Prescriber Team Leader is to lead the Health & Wellbeing team for the Primary Care
Network (PCN) and to grow and develop the health and wellbeing offering of
services to our patients. Providing non-medical support and help to patients
who need to get their lives back on track, the Team Leader will look at
ways to develop the service both internally and externally with 3rd
parties, voluntary sector and the community. The Team Leader will also be
responsible for having an overview of the team’s work week by week, plus ensure
the case loads are appropriately allocated depending on availability and
specialisms. In time this should also include the MIND Wellbeing workers and
mental health practitioners.
Main duties of the job
·
To be the main point of contact for the team
·
To lead team discussion and decision making
·
To monitor and help the team to develop
their skills through training
·
To keep open channels of communication between
team members and across the practice
·
To represent the team in meetings, internally, externally
and with patients
·
To
monitor and manage staffing (incl. annual leave requests, sick/RTW forms) and
patient demand levels
·
To
monitor the team’s timetables and daily tasks so all staff grow and develop in
their role, plus ensure tasks are prioritised appropriately·
To be part of the Practice induction process when relevant
·
To review, discuss and develop new processes
and working practices when needed
·
To write or oversee any protocols, plus
review them regularly (annually)
·
To maintain a learning environment
·
To assist in the team appraisal processes
About us
Brookside Group Practice, part of Earley+ PCN, is a forward-thinking training practice,
providing mentorship to individuals to help them realise their full potential.
We are a member of the BOB ICB (Berkshire, Oxfordshire and Buckinghamshire Integrated Care Board), for which
we are rated good and have a history of high QOF achievement.
Serving approximately 30,000 patients from our 4 surgeries in Earley,
Lower Earley, Winnersh and Wilderness Road, we have a large multi-disciplinary
team of around 120 people. Our collaborative team comprises Doctors, Practice
Nurses, Primary Care Paramedics, Physician Associates, Healthcare Associates,
Pharmacists, Health & Wellbeing Advisors, Reception and Support Staff.
Due to our size, we value communication and teamwork. We operate a
strongly relational team structure and endeavour to listen well, encourage
ownership and involvement, and enable staff to blossom in their individual
development. We, therefore, invest a lot of time in team meetings and
communication across the organisation.
Job description
Job responsibilities
· Conduct an initial assessment of each patient’s circumstances, issues and interest and extent of their non-medical needs
· To organise own caseload and time effectively and monitor that of the team as a whole
· Encourage and support individuals to:
Ø Identify areas of voluntary and community support and activities which may help and be of interest to them.
Ø Take the first steps to accessing them
Ø Take responsibility for their mental health and general wellbeing
· Establish appropriate referral mechanisms with statutory partners and to the voluntary and community sector where necessary
· Work with health & social care professionals on a day to day basis, to stimulate referrals and provide accurate and timely feedback on support offered to patients
· Develop and maintain positive and effective working relationships with voluntary and community providers and referral partners across the area, liaising with them to get the best outcomes for the patient and promote good practice
· Promote a culture based on the principle of focussing on ‘what matters to the person’, ensuring dignity, choice, respect, independence and rights are upheld at all times
· Identify barriers or issues preventing greater engagement and/or uptake and participate in developing solutions by addressing:
Ø Individuals
Ø Referral partners
Ø Voluntary and community providers
· Liaise with funders and partners on a regular basis and attend meetings as requested.
· Contribute to the ongoing compilation and updating of local directories, helping to maintain information of local groups and services, understanding and being aware of their capacity
· Assist in the development of monitoring and evaluation processes and procedures as requested, implementing and reporting on them as required
· Identify opportunities for networking and joining up services where appropriate
· Identify and be responsible for writing up case studies and success stories
Job description
Job responsibilities
· Conduct an initial assessment of each patient’s circumstances, issues and interest and extent of their non-medical needs
· To organise own caseload and time effectively and monitor that of the team as a whole
· Encourage and support individuals to:
Ø Identify areas of voluntary and community support and activities which may help and be of interest to them.
Ø Take the first steps to accessing them
Ø Take responsibility for their mental health and general wellbeing
· Establish appropriate referral mechanisms with statutory partners and to the voluntary and community sector where necessary
· Work with health & social care professionals on a day to day basis, to stimulate referrals and provide accurate and timely feedback on support offered to patients
· Develop and maintain positive and effective working relationships with voluntary and community providers and referral partners across the area, liaising with them to get the best outcomes for the patient and promote good practice
· Promote a culture based on the principle of focussing on ‘what matters to the person’, ensuring dignity, choice, respect, independence and rights are upheld at all times
· Identify barriers or issues preventing greater engagement and/or uptake and participate in developing solutions by addressing:
Ø Individuals
Ø Referral partners
Ø Voluntary and community providers
· Liaise with funders and partners on a regular basis and attend meetings as requested.
· Contribute to the ongoing compilation and updating of local directories, helping to maintain information of local groups and services, understanding and being aware of their capacity
· Assist in the development of monitoring and evaluation processes and procedures as requested, implementing and reporting on them as required
· Identify opportunities for networking and joining up services where appropriate
· Identify and be responsible for writing up case studies and success stories
Person Specification
Experience
Desirable
- Experience of working as a Team Leader, preferably in a healthcare setting
- Health coaching
- Mental Health first aid training
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Social Prescribing qualification (DNA Insight Social Prescriber Plus, or similar)
Person Specification
Experience
Desirable
- Experience of working as a Team Leader, preferably in a healthcare setting
- Health coaching
- Mental Health first aid training
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Social Prescribing qualification (DNA Insight Social Prescriber Plus, or similar)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
