Clinical Administrator

Job summary

Why Join Us?

• Be part of a forward-thinking team dedicated to delivering outstanding patient care.

• Work in a supportive environment with opportunities for professional growth.

As aClinical Administrator, you will provide essentialclinical and non-clinical admin supportto our Practice Management Team, Doctors, and Healthcare Professionals. Your role will include:

• Managingreception duties, including patient interactions (face-to-face and by phone).

• Handlingadministrative tasksto ensure smooth practice operations.

• Demonstratinginitiative, problem-solving skills, and adaptabilityin a busy healthcare setting.

Youll be a great fit if you have: Strongcommunication skills(written and verbal). The ability toremain calm under pressureand work flexibly. Ateam-oriented mindsetwith a proactive approach. Experience inhealthcare administration(preferred but not essential).

Were avibrant and expanding practiceoffering:

• Amultidisciplinary teamincluding GPs, Nurses, FCPs, Midwives, Mental Health Link Workers, and more.

• Asupportive and collaborativework culture.

• Exciting growth planshelp us shape the future of healthcare in our community!

If youre passionate about making a difference in healthcare and want to be part of a team that values innovation and teamwork, wed love to hear from you!

Main duties of the job

Main Duties:

• Front Desk Management Greet patients, handle appointments (bookings, cancellations, reminders), and manage enquiries via phone, email, and in person.

• Patient Records & Data Handling Update and maintain electronic health records on SystmOne, ensuring accuracy and confidentiality.

• Clinical Admin Support Assist GPs and nurses with tasks like processing referrals, test results, and prescription requests.

• Prescription & Workflow Management Process repeat prescriptions, liaise with pharmacies, and manage clinical correspondence.

• Team Collaboration Work closely with clinicians, reception staff, and external healthcare providers for seamless service delivery.

About us

The population of Cranfield and Marston is expecting to double over the next 5-10 years and we are looking for an individual who has the ability to thrive in a team environment and support the implementation of our organisational plan.

We provide excellent healthcare, with both clinical staff consisting of GP's, Nurses, FCP's, Midwives, Mental Health Link Workers, Social Prescriber CAMHS, HCA's and community staff, Clinical Pharmacist and Clinical Technicians. and administrative staff, including administrative staff.