Administrator

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: Administrator

REPORTS TO: Operations Manager

HOURS: 30 hours per week, plus overtime when available

Admin:

To complete all working rotas within the practice including, GP rotas, nurse rotas, extended hours rotas, room rotas.

To complete placement timetables for incoming medical students

To complete induction timetables for incoming new staff and staff on placement

To complete culling and summarising of new notes as directed by management

To complete and reconcile petty cash on a monthly basis

Ordering of stationery and other non-medical consumable items used by the practice

Multi-team support:

To provide prescription clerk cover and remain up to date with the current processes

To provide document management cover and remain up to date with the current processes

To provide reception cover and remain up to date with the current processes

Assist with medical report requests (e.g. for insurance companies)

Clinical Governance Compliance:

Manage the call and recall system ensuring that sufficient clinics are available to meet patient need

Support the clinical teams with routine and ad hoc searches and audits

Manage the COVID vaccination system for the surgery, Outcomes for Health

Manage the diabetic eye screening process

Ensure safety searches are ran and actioned every month

Ensure all DNAs for cancer screenings and diabetic screenings are coded and followed up

Manage campaigns to promote immunisation uptake e.g. flu /Men ACWY/MMR and ensure child immunisations returns are completed within the timescale

Manage and promote child immunisations, reporting any missed immunisations to CHIS when requested

Manage coding of vaccinations given by other healthcare professionals e.g. Schools, Hospitals

Create searches and reports to assist search and recalls, reporting and auditing of services

Person Specification

Qualifications

Essential

• 5 GCSEs or equivalent

Desirable

• NVQ Level 2 Administration

Knowledge and Skills

Essential

• Excellent IT skills using windows, word processing, printing etc
• Teamwork - reliable and conscientious
• Communication skills listening and understanding
• - confident and assertive
• Non judgemental and empathetic patient, kind and caring
• Organisational skills - multi tasking and prioritisation
• Keeping calm in stressful situations
• Using judgement
• Flexible and adaptable to change

Desirable

• Experience using EMIS web

Experience

Essential

• Contact with the general public in the workplace
• Following policies, protocols and procedures
• Maintaining quality - high standards and attention to detail
• Maintaining confidentiality

Desirable

• Working in the NHS or GP surgery environment
• Working in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Grange Road Surgery

Address

Grange Road

Bishopsworth

Bristol

BS13 8LD

Employer's website

https://www.grangeroadsurgery.co.uk/ (Opens in a new tab)