Job summary
Are you a highly accurate typist
with a solid grasp of medical terminology and NHS data systems? Do you want to
play a vital role in the smooth operation of a busy General Practice and
contribute to data quality?
We are seeking a proactive and detail-oriented Medical Typist/Administrator to join
our friendly and supportive team. This full-time role is ideal for someone with
experience in clinical administration and a good understanding of the Secondary Uses Service (SUS) and its
importance in the NHS.
- Proven experience in medical typing or
administration within a healthcare setting.
- Good working knowledge of Secondary Uses
Service (SUS) and how it supports healthcare reporting and funding.
- Excellent written and verbal communication
skills.
- High level of accuracy and attention to
detail.
- Proficient in using Microsoft Office and
clinical IT systems.
- A team player with a can-do attitude and the
ability to work independently.
Main duties of the job
Key
Responsibilities:
- Transcribe clinical correspondence, referral
letters, and reports from audio or handwritten notes with speed and
accuracy.
- Manage and maintain accurate patient records
and administrative data within our clinical systems (e.g., EMIS).
- Liaise with GPs and external providers to
ensure timely processing of correspondence.
- Support the collation and validation of data
for SUS reporting, ensuring completeness and quality.
- Identify and correct data issues that may
affect SUS submissions, supporting compliance and accurate commissioning
data.
- Disseminate
scan requests following clinics (both urgent and routine).
- Make
referrals both on ERS and Rego.
- Process
2 week waits as necessary
- Provide general administrative support
including scanning, filing, and responding to queries.
About us
We are a dynamic, friendly
practice in the heart of Canterbury serving a diverse population of 20,000+
patients. We have 2 rural branch surgeries with onsite dispensing.
As a leading
practice in the North Canterbury Primary Care Network offering:
GP
and multi-professional HEEKSS Training Practice
Research links with KAPCU, University of Kent.
Providers of GPwSI Minor Surgery, Dermatology, ENT
and Ophthalmology
AQP contract holders of Muscular Skeletal Services,
Audiology Services and ENT
Enhanced Services Providers
High QoF achievers
CQC rated Good.
Five Partners
Seven Salaried GPs
One Clinical Pharmacist
Two Advanced Nurse Practitioners
Four Practice Nurses, 4 HCA's
PCN Social Prescribing Link Worker
PCN Pharmacists
Urgent Mental Health Assessment Service
Job description
Job responsibilities
Role Details
Job Title
Medical Typist (with Secondary Uses Service (SUS)
Hours per week
37.5 hours (Full Time)
Reports to
Clinical Service Manager
Responsible for
Medical Typing & Administration
Primary Location/ Base
Northgate Medical Practice/Blean and Chartham
Job Summary:
We are seeking an experienced medical typist to support clinical and administrative functions through accurate transcription and data entry of medical documentation.
Key Responsibilities:
Medical Typing and Documentation:
- Transcribe audio recordings and handwritten notes from clinicians into structured medical documentation.
- Ensure documents are accurately formatted, and submitted within departmental timeframes.
- Disseminate scan requests following clinics (both urgent and routine).
- Make referrals both on ERS and Rego.
- Process 2 week waits as necessary.
- Maintain strict confidentiality and compliance with data protection regulations.
Secondary Uses Service (SUS) Support:
- Collaborate with clinical coding and health information to ensure accurate input and verification of patient data.
- Assist with the identification and rectification of data errors or mismatches prior to SUS submissions.
- Ensure clinical documentation is complete and clear to support high quality coded data for secondary uses.
Data Management and Quality Assurance:
- Verify patient information and medical terminology for consistency and accuracy across systems.
- Liaise with clinical staff to clarify ambiguous dictations or incomplete notes.
- Support audits related to SUS data quality and clinical coding accuracy.
Administrative Duties:
- Manage correspondence and filing of patient information in electronic systems (e.g., Emis).
- Prioritise workload to support urgent typing tasks and meet service level agreements.
- Participate in team meetings and training relevant to clinical documentation and SUS.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Job description
Job responsibilities
Role Details
Job Title
Medical Typist (with Secondary Uses Service (SUS)
Hours per week
37.5 hours (Full Time)
Reports to
Clinical Service Manager
Responsible for
Medical Typing & Administration
Primary Location/ Base
Northgate Medical Practice/Blean and Chartham
Job Summary:
We are seeking an experienced medical typist to support clinical and administrative functions through accurate transcription and data entry of medical documentation.
Key Responsibilities:
Medical Typing and Documentation:
- Transcribe audio recordings and handwritten notes from clinicians into structured medical documentation.
- Ensure documents are accurately formatted, and submitted within departmental timeframes.
- Disseminate scan requests following clinics (both urgent and routine).
- Make referrals both on ERS and Rego.
- Process 2 week waits as necessary.
- Maintain strict confidentiality and compliance with data protection regulations.
Secondary Uses Service (SUS) Support:
- Collaborate with clinical coding and health information to ensure accurate input and verification of patient data.
- Assist with the identification and rectification of data errors or mismatches prior to SUS submissions.
- Ensure clinical documentation is complete and clear to support high quality coded data for secondary uses.
Data Management and Quality Assurance:
- Verify patient information and medical terminology for consistency and accuracy across systems.
- Liaise with clinical staff to clarify ambiguous dictations or incomplete notes.
- Support audits related to SUS data quality and clinical coding accuracy.
Administrative Duties:
- Manage correspondence and filing of patient information in electronic systems (e.g., Emis).
- Prioritise workload to support urgent typing tasks and meet service level agreements.
- Participate in team meetings and training relevant to clinical documentation and SUS.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- Proven experience in a medical typing or transcription role.
- Excellent knowledge of medical terminology and understanding of
- clinical documentation.
- Familiarity with NHS data flows and principles of SUS and clinical
- coding.
- Strong typing speed with high accuracy.
- Proficient in Microsoft Office and NHS clinical systems (e.g., Emis).
Desirable
- Experience working with data quality audits or SUS submissions.
- Business Administration, Medical Terminology, or equivalent.
Experience
Essential
- Exceptional attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple priorities.
- Strong understanding of confidentiality, information governance,
- and data protection laws.
Person Specification
Qualifications
Essential
- Proven experience in a medical typing or transcription role.
- Excellent knowledge of medical terminology and understanding of
- clinical documentation.
- Familiarity with NHS data flows and principles of SUS and clinical
- coding.
- Strong typing speed with high accuracy.
- Proficient in Microsoft Office and NHS clinical systems (e.g., Emis).
Desirable
- Experience working with data quality audits or SUS submissions.
- Business Administration, Medical Terminology, or equivalent.
Experience
Essential
- Exceptional attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple priorities.
- Strong understanding of confidentiality, information governance,
- and data protection laws.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.