Job responsibilities
NORTHGATE MEDICAL PRACTICE
JOB
DESCRIPTION
JOB TITLE: Workflow Clinical Coder / Scanning
REPORTS TO: Operations & HR Manager
JOB
SUMMARY
To
input patient information on to Emis clinical system, oversee the
administration of patient records and ensure data quality.
To ensure the process is robust and safe as this will enable the practice to
increase efficiency and quality of service to patients.
Key Responsibilities:
Ensure that the filing and recording of patient
information is promptly handled with care and in line with practice policies
and procedures
Code all clinical correspondence accurately to
appropriate patient records on the EMIS Web clinical system
Workflow to appropriate team/clinician for detailed
actions identified on the correspondence.
Computer data entry/data allocation and collation;
processing and recording information in accordance with the practice procedures.
Participate in ongoing formal training in accordance
with national standards and Practice requirements to update and maintain skills
and knowledge.
Promote and improve awareness of clinical coding,
communicating to clinical and management staff the complex rules of coding and
its financial effects.
Work alongside the Workflow Clinical Lead to ensure the correct
implementation and support decisions are in practice.
Confidently navigate through EMIS clinical system.
During
absence of colleagues provide essential cover and carry out any other
appropriate duties to ensure continuing provision of the service.
Assist
with the implementation of any changes to procedures as required by the GP Lead.
CONFIDENTIALITY
In the course of seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description,
the post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare workers. They
may also have access to information relating to the practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential.
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the practice may only be divulged to
authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data.
HEALTH & SAFETY
The post-holder will assist in
promoting and maintaining their own and others health, safety and security as
defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to
practice guidelines.
Identifying the risks involved in work activities and undertaking
such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work
areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
EQUALITY & DIVERSITY
The post-holder will support the equality, diversity and rights of
patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
Behaving in a manner which is welcoming to and of the individual,
is non-judgmental and respects their circumstances, feelings priorities and
rights.
PERSONAL/PROFESSIONAL
DEVELOPMENT
The post-holder will participate in any training programme
implemented by the practice as part of this employment, such training to
include:
To
participate in mandatory training, and attend any relevant internal and
external training courses.
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development.
Manage
and prioritise workload and time appropriately including planning, allocating
and evaluating work carried out and providing feedback where difficulties have
been experienced.
QUALITY
The post-holder will strive to
maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions,
either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own
and team activities and making suggestions on ways to improve and enhance the
teams performance.
Work effectively with individuals in other agencies to meet
patients needs.
Effectively manage own time, workload and resources.
COMMUNICATION
The post-holder should recognise the importance of effective
communication within the Northgate Medical Practice team as well as the
In-House Clinical Services team, and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Communicate effectively with clinicians.
Recognise peoples needs for alternative methods of communication
and respond accordingly.
CONTRIBUTION TO THE
IMPLEMENTATION OF SERVICES
The post holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards
and guidelines will affect own work.
Participate in audits where appropriate.