GP Administrator/Receptionist

Job summary

Job description

Overview

An exciting opportunity has arisen at Darley Dale Medical Centre to join our Patient Services Support Team (Administration)

The successful applicant will deliver administrative duties (with some reception support) to a high standard, delivering excellent patient service and ensuring the Practice is effective & efficient.

We are based across three sites at Darley Dale, Winster & Youlgreave, with 8,500 patients in our care and fortunate to be based in the beautiful Derbyshire Dales near the hustle & bustle of Matlock.

Main duties of the job

The vacancy is part time, 30 hours per week, with one hour for lunch.

Overview of Patient Services Support/Reception Duties:

1. Cytology: completing the cytology process for the Practice

2. Pathology: completing the pathology process for the Practice

3. Baby Checks:completing the baby checks process for the Practice

4. Clinical Correspondence: scanning paperwork into clinical system & allocating to GP Team

5. Reception desk: all patient facing enquiries

6. Telephony: booking appointments & patient enquiries

7. Workflow: managing clinical requests

Essential Skills & Qualities:

1.Outstanding work ethic

2.Excellent customer service skills

3. Strong IT skills: outlook, internet, word, excel, PowerPoint

4. Administration work experience

5. Excellent communication skills

Desirable Skills & Qualities:

1.Reception experience

2.Telephony experience

3. Systmone experience

Work Ethic:

· Reliable

· Flexible

· Highly motivated

· Positive

· Team player

· Driven to exceed objectives

About us

Our Team:

· Practice Manager

. Finance Manager

· Operations Manager

· Patient Services Manager

. Hillsites Link Manager

. Dispensing Manager

· 10 Patient Services & support staff

· 6 Dispensing staff

· 4 GP Partners & 5 GP's

· 7 Nursing staff

Working Environment:

· We promote a professional, positive, friendly & hardworking environment for all staff.

· We are transparent, approachable and open to improvements to develop the Practice for both staff & patients.

Benefits:

· 25 days annual leave (pro-rota)

· 8 bank holidays (pro-rota)

· Pension

· Professional environment

· Supportive team

· Effective induction & training package

· Ongoing development opportunities

Part time, 30 hours per week, with one hour for lunch:

• Hours can be negociated

The successful applicant will be provided with a full induction & training plan, coaching & support, working rota & detailed how to guides.

Pay is currently under review for this position and will increase from August 2022

Work remotely

• No