Patient Co-ordinator

Bradley Stoke Surgery

Information:

This job is now closed

Job summary

Bradley Stoke Surgery requires a Patient Co-ordinator to join our enthusiastic and friendly team providing a high level of service to patients, doctors, nurses and other members of the Practice team.

Main duties of the job

Prior reception & customer service experience

  • Making appointments & signposting patients to the appropriate clinicians
  • Deal with prescription queries
  • Register new patients
  • Deal with general enquiries

About us

We provide high quality, patient-centered care in a happy working environment with excellent team work throughout the Practice. We are the largest single sited GP surgery in South Gloucestershire with a diverse clinical team.

Date posted

12 March 2021

Pay scheme

Other

Salary

£9 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0454-21-7600

Job locations

Brook Way

Bradley Stoke

Bristol

BS32 9DS


Job description

Job responsibilities

  • Making appointments & signposting patients to the appropriate clinician
  • Deal with prescription enquiries
  • Give out results
  • Deal with general enquiries
  • Register new patients

Job description

Job responsibilities

  • Making appointments & signposting patients to the appropriate clinician
  • Deal with prescription enquiries
  • Give out results
  • Deal with general enquiries
  • Register new patients

Person Specification

Experience

Essential

  • Working with the general public

Desirable

  • Experience of reception work
  • Experience of working within General Practice

Qualifications

Essential

  • Good standard of general eduction
  • GCSE grade A to C in English and Maths

Desirable

  • AMSPAR Receptionist certificate
  • NVQII in Customer Care
  • CLAIT Qualification
Person Specification

Experience

Essential

  • Working with the general public

Desirable

  • Experience of reception work
  • Experience of working within General Practice

Qualifications

Essential

  • Good standard of general eduction
  • GCSE grade A to C in English and Maths

Desirable

  • AMSPAR Receptionist certificate
  • NVQII in Customer Care
  • CLAIT Qualification

Employer details

Employer name

Bradley Stoke Surgery

Address

Brook Way

Bradley Stoke

Bristol

BS32 9DS


Employer's website

https://www.bradleystokesurgery.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradley Stoke Surgery

Address

Brook Way

Bradley Stoke

Bristol

BS32 9DS


Employer's website

https://www.bradleystokesurgery.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Mirinda Rowell

mirinda.rowell@nhs.net

01454616262

Date posted

12 March 2021

Pay scheme

Other

Salary

£9 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0454-21-7600

Job locations

Brook Way

Bradley Stoke

Bristol

BS32 9DS


Supporting documents

Privacy notice

Bradley Stoke Surgery's privacy notice (opens in a new tab)