Patient Co-ordinator

Bradley Stoke Surgery

Information:

This job is now closed

Job summary

Bradley Stoke Surgery requires a Patient Co-ordinator to join our enthusiastic and friendly team providing a high level of service to patients, doctors, nurses and other members of the Practice team.

Main duties of the job

Prior reception & customer service experience

  • Making appointments & signposting patients to the appropriate clinicians
  • Deal with prescription queries
  • Register new patients
  • Deal with general enquiries

About us

We provide high quality, patient-centered care in a happy working environment with excellent team work throughout the Practice. We are the largest single sited GP surgery in South Gloucestershire with a diverse clinical team.

Job description

Job responsibilities

  • Making appointments & signposting patients to the appropriate clinician
  • Deal with prescription enquiries
  • Give out results
  • Deal with general enquiries
  • Register new patients

Person Specification

Experience

Essential

  • Working with the general public

Desirable

  • Experience of reception work
  • Experience of working within General Practice

Qualifications

Essential

  • Good standard of general eduction
  • GCSE grade A to C in English and Maths

Desirable

  • AMSPAR Receptionist certificate
  • NVQII in Customer Care
  • CLAIT Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradley Stoke Surgery

Address

Brook Way

Bradley Stoke

Bristol

BS32 9DS


Employer's website

https://www.bradleystokesurgery.nhs.uk (Opens in a new tab)

For help with your application, contact:

Mirinda Rowell

mirinda.rowell@nhs.net

01454616262

Date posted

12 March 2021

Pay scheme

Other

Salary

£9 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0454-21-7600

Job locations

Brook Way

Bradley Stoke

Bristol

BS32 9DS


Supporting documents

If there's technical issues with the website, contact:

Email:

nhsbsa.nhsjobs@nhsbsa.nhs.uk

Telephone:

0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.