Go back
Oaklands Health Centre

Medical Receptionist

The closing date is 15 September 2025

Apply for this job

Job summary

Oaklands Health Centre are looking to expand their friendly reception team. We are looking for somebody who is passionate about customer care and providing patients with a positive experience whenever they contact the practice. We currently have a part time position available for 25 hours per week.Applicants need to be available to work anytime between our core hours of 8am and 6.30pm.

Main duties of the job

  • Dealing with enquires from patients at the reception desk.
  • Dealing with enquires from patients on the telephone, including making appointments.
  • Effectively signposting patients to appropriate healthcare professionals.
  • General administration duties, i.e handling incoming and outgoing correspondence from hospitals and other healthcare providers.

About us

Oaklands Health Centre is a forward thinking practice within the Holme Valley with around 10,500 patients. We are a training practice for GPs, Nurses and Medical Students. We are very patient focused and always looking for new ways to help our patients by introducing new services to the practice. The practice is CQC rated outstanding.

Details

Date posted

05 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0453-25-0001

Job locations

Huddersfield Road

Holmfirth

HD9 3TP


Job description

Job responsibilities

Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.

Answer incoming phone calls from patients requesting appointments or general enquiries.

Cover front desk reception and assist with patients who require an appointment or help with any queries.

Photocopy documentation as required.

Data entry of new and temporary registrations and relevant patient information as required.

Input data into the patients healthcare records as necessary.

Maintain a clean, tidy, effective working area at all times.

Support all clinical staff with general tasks as requested.

Complete opening and closing procedures in accordance with the duty rota.

Support administrative staff by providing cover during staff absences.

Scan patient-related documentation and attach scanned documents to patients healthcare records.

Assist with any ad-hoc projects as and when required to do so.

See attached job description for more detailed information.

Job description

Job responsibilities

Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition.

Answer incoming phone calls from patients requesting appointments or general enquiries.

Cover front desk reception and assist with patients who require an appointment or help with any queries.

Photocopy documentation as required.

Data entry of new and temporary registrations and relevant patient information as required.

Input data into the patients healthcare records as necessary.

Maintain a clean, tidy, effective working area at all times.

Support all clinical staff with general tasks as requested.

Complete opening and closing procedures in accordance with the duty rota.

Support administrative staff by providing cover during staff absences.

Scan patient-related documentation and attach scanned documents to patients healthcare records.

Assist with any ad-hoc projects as and when required to do so.

See attached job description for more detailed information.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of working in customer service.

Desirable

  • Experience of working in primary care.
  • Full mandatory training will be given.
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of working in customer service.

Desirable

  • Experience of working in primary care.
  • Full mandatory training will be given.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oaklands Health Centre

Address

Huddersfield Road

Holmfirth

HD9 3TP


Employer's website

https://www.oaklandshealthcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Oaklands Health Centre

Address

Huddersfield Road

Holmfirth

HD9 3TP


Employer's website

https://www.oaklandshealthcentre.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Fiona Cucksey

Fiona.Cucksey@nhs.net

01484691361

Details

Date posted

05 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0453-25-0001

Job locations

Huddersfield Road

Holmfirth

HD9 3TP


Supporting documents

Privacy notice

Oaklands Health Centre 's privacy notice (opens in a new tab)