Job summary
An exciting opportunity has arisen for a self-motivated individual
to join our Rota and Access team. This role will be primarily based at our Great Horton surgery but will require
travel to our other sites.
We are a caring and committed team whose aim is to improve the
health of our community by delivering high quality patient care, whilst
maintaining a fulfilling working environments for all and are dedicated to
maintaining our investors in people accreditation.
At the Ridge, we have a well ingrained way of working and strong
culture of teamwork to make sure that we deliver the very best care for our
patients at all times. This is evident in the way in which everyone works and
acts daily and the way we run the practice and make decisions about the
services we offer and run now and into the future.
The practice is committed to sustainable working and places high
regard to our local and wider environment. We are participating in the Green
Impact Scheme and are actively looking at ways to reduce our carbon footprint.
As a disability confident employer, we have a
commitment to
-
Ensure our recruitment process is inclusive/accessible
-
Communicating/promoting vacancies
-
Offering an interview to disabled people
-
Anticipating and providing reasonable adjustments as
required
-
Supporting existing employees who acquires a
disability or long-term health condition, enabling them to stay in work
Main duties of the job
The primary focus of the role is to provide high quality rota administration support, being a first point of contact for rota queries and working alongside the Care Navigation team to provide advice and support around access management for the practice.
This is a full time position requiring 37.5 hours per week, Monday to Friday between 08:00 - 16:00.
Sound interesting? Apply now by copying and pasting this link into your browser:
https://theridgemedicalpractice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2be75c1a-b02f-4713-a6f4-8bdf45f251b7
or
Click on the 'Job Board' under Supporting Links.
About us
What's in it for you?
-
Excellent annual leave entitlement which grows with
service (NHS continuous service is recognised).
-
Opportunity to join the NHS pension scheme.
-
Access to employee assistance programme 24/7 365 days
a year.
-
NHS staff discounts
-
Cycle to work scheme
-
Access to an onsite mental health first aider
-
Onsite gym equipment available for staff use
-
Onsite parking
Job description
Job responsibilities
To work as part of
the Primary Health Care team providing high quality and efficient service.
- Using
Microsoft excel to create weekly rotas for Doctors, Registrars, Nurse
Practitioners, Physician Associates.
- Using
Microsoft excel to create weekly room rotas for ALL sites.
- Adding
clinics to SystmOne weekly, monthly, and yearly (preferably 4 weeks in advance).
- Adding
room numbers to templates on SystmOne weekly (including Derm HUB and informing
Epilepsy Team of their allocations).
- E-mail
out the Rota weekly to all clinicians on a Friday once all checks have been
done, plus print copies to be shared around the practice.
- Assist
Nursing team managers with the Nurses/HCA templates across the year when
required.
- Manage the clinical
teams Rotas and Appointments to effectively support the smooth day-to-day
operation of the organisation.
- Actively manage the
daily demand during the morning, including managing urgent extras and emergency
appointments.
- Assigning Home visits to all relevant
clinicians at the end of morning surgery.
- Balance the demand between surgeries
and also facilitating equitable team work support between the clinicians.
- Upkeep of access procedures and
protocols and navigation tools for Care Navigation team.
- Using
Microsoft excel to record data for comparison and analysis.
- Dealing
with annual leave requests while taking into account rota needs, site cover etc.
- Dealing
with Absences for clinical staff and assist with moving the Rota around to make
sure everything is covered.
- Reporting
absences for PCN Paramedics.
- Dealing
with absences for medical students and assist with cancelling their timetables
and what they were due to do.
- Creating
timetables for students from Leeds University and Bradford University.
- Inductions
with ALL students.
- Print
Induction packs out ready for students.
- Contacting
patients to organise teaching sessions with students.
- Organising
teaching for students with other medical practices.
- Liaising
with different universities on placements for students.
- Chase
feedback for student end of placement meetings.
- Creating
Induction Timetables for ALL new GPR trainees (usually intakes are mainly
February and August) and make sure everything is set up ready for them.
- E-mail
trainee absences to Post Grad Teams Bradford (Weekly) and Calderdale (Monthly).
- Action
Locum/Payment fees and make sure Finance Team have these in time for being paid
at the end of the month.
- Action/create
excel document ready for Finance Team each Academic Year so they know they are
claiming/have claimed for correct amount of students.
- Actioning
a vast number of emails daily.
- Dealing
with queries, requests from staff.
- Unlocking
Smartcards for Medical Students.
- Any other duties within the team as and when
required following suitable training.
Job description
Job responsibilities
To work as part of
the Primary Health Care team providing high quality and efficient service.
- Using
Microsoft excel to create weekly rotas for Doctors, Registrars, Nurse
Practitioners, Physician Associates.
- Using
Microsoft excel to create weekly room rotas for ALL sites.
- Adding
clinics to SystmOne weekly, monthly, and yearly (preferably 4 weeks in advance).
- Adding
room numbers to templates on SystmOne weekly (including Derm HUB and informing
Epilepsy Team of their allocations).
- E-mail
out the Rota weekly to all clinicians on a Friday once all checks have been
done, plus print copies to be shared around the practice.
- Assist
Nursing team managers with the Nurses/HCA templates across the year when
required.
- Manage the clinical
teams Rotas and Appointments to effectively support the smooth day-to-day
operation of the organisation.
- Actively manage the
daily demand during the morning, including managing urgent extras and emergency
appointments.
- Assigning Home visits to all relevant
clinicians at the end of morning surgery.
- Balance the demand between surgeries
and also facilitating equitable team work support between the clinicians.
- Upkeep of access procedures and
protocols and navigation tools for Care Navigation team.
- Using
Microsoft excel to record data for comparison and analysis.
- Dealing
with annual leave requests while taking into account rota needs, site cover etc.
- Dealing
with Absences for clinical staff and assist with moving the Rota around to make
sure everything is covered.
- Reporting
absences for PCN Paramedics.
- Dealing
with absences for medical students and assist with cancelling their timetables
and what they were due to do.
- Creating
timetables for students from Leeds University and Bradford University.
- Inductions
with ALL students.
- Print
Induction packs out ready for students.
- Contacting
patients to organise teaching sessions with students.
- Organising
teaching for students with other medical practices.
- Liaising
with different universities on placements for students.
- Chase
feedback for student end of placement meetings.
- Creating
Induction Timetables for ALL new GPR trainees (usually intakes are mainly
February and August) and make sure everything is set up ready for them.
- E-mail
trainee absences to Post Grad Teams Bradford (Weekly) and Calderdale (Monthly).
- Action
Locum/Payment fees and make sure Finance Team have these in time for being paid
at the end of the month.
- Action/create
excel document ready for Finance Team each Academic Year so they know they are
claiming/have claimed for correct amount of students.
- Actioning
a vast number of emails daily.
- Dealing
with queries, requests from staff.
- Unlocking
Smartcards for Medical Students.
- Any other duties within the team as and when
required following suitable training.
Person Specification
Personal attributes
Essential
- Friendly
- Open
- Caring
- Innovative
- For the team
Disposition
Essential
- Positive attitude
- Reliable
Experience
Essential
- Experience of using Microsoft packages - Outlook, Excel, Word etc.
Desirable
- Experience of using SystmOne clinical software.
Qualifications
Essential
- GCSEs at grade 9-4 in English Language and Mathematics (or equivalent).
Aptitude, skills and abilities
Essential
- Ability to multitask
- Good organisation skills/ability to manage time effectively
- Attention to detail
- Good communication skills both written and verbal
- Strong computer skills
- Ability to build rapport swiftly
- Ability to work in a team
- Self-motivated
Person Specification
Personal attributes
Essential
- Friendly
- Open
- Caring
- Innovative
- For the team
Disposition
Essential
- Positive attitude
- Reliable
Experience
Essential
- Experience of using Microsoft packages - Outlook, Excel, Word etc.
Desirable
- Experience of using SystmOne clinical software.
Qualifications
Essential
- GCSEs at grade 9-4 in English Language and Mathematics (or equivalent).
Aptitude, skills and abilities
Essential
- Ability to multitask
- Good organisation skills/ability to manage time effectively
- Attention to detail
- Good communication skills both written and verbal
- Strong computer skills
- Ability to build rapport swiftly
- Ability to work in a team
- Self-motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
