Job summary
See full Job Advert and Job Description.
This is an excellent development opportunity for either a proven
Business Manager who would like to develop a career in Practice Management or a
Practice Manager who would like to develop business management skills. The successful applicant will work with and
be mentored by our current Practice Business Manager as part of our succession
planning.
We are looking to recruit an experienced, confident,
forward-thinking, and highly motivated individual, who will lead our team and
work collaboratively with the Partners and our PCN (Primary Care Network). You will provide clear and positive leadership
to enable the practice to continue meeting its agreed aims and objectives
within a profitable, efficient, safe, and effective working environment. As well as meeting our contractual
obligations with NHS England (NHSE), you will maintain compliance with all
aspects of Health & Safety and employment legislation, CQC (Care Quality
Commission) regulations and facilities management/compliance.
Main duties of the job
See full Job Description.
Keep abreast of current affairs and identify potential opportunities and
threats. Implement and update Practice
development plans. Forging links with relevant agencies and the local
community.
Working with the partners and PCN to develop and
implement processes to achieve clinical targets of QOF and enhanced services. Directly
contribute to profit improvement by exploring areas for increasing income and
reducing costs. Develop and control
practice budgets and financial systems. Manage the partners drawings.
Overall responsibility for all aspects of HR,
including recruitment and selection of staff. Ensuring Employment Law
compliance. Maintain excellent
communication with the team and our patients.
Facilitate the development of a multi-disciplinary effective primary
health care team.
About us
Acklam Medical Centre is a long established and respected
General Practice, working with colleagues in the NHS to provide the best
possible patient care. The work environment encourages talented individuals to
thrive and make a difference. We are a Systmone
practice with a capitation of approx. 11,300 patients. We work from modern, purpose-built premises
on the outskirts of Middlesbrough. We
have strong core values in working with our patients and each other. We have no
out of hours commitments after 6.00pm.
Our team is committed to clinical and administrative excellence
whilst maintaining a healthy work life balance. There is an enviable strong
team ethos within the practice, it is very important to the partners that this
is maintained and developed.
Job description
Job responsibilities
See full Job Description.
We
are ideally looking for an experienced, confident, forward-thinking, and
pioneering person who will lead our team and work collaboratively with the
Partners and PCN. We would like you to provide leadership and management skills
to enable the practice to meet its agreed aims and objectives within a
profitable, efficient, safe and effective working environment.
To be an experienced and
pro-active management professional able to take responsibility for the day-to-day
operational function, supported by our experienced team.
To work closely with the
Partners and management team in the strategic direction and management of the
business.
You will be able to
demonstrate a successful track record in the following key areas:
Excellent organisational and
interpersonal skills
Business and financial
skills
IT literate, experienced in
MS Office, Word and Excel
Strong HR leadership and
people management
Experience in General
Practice or NHS is desirable, but not essential
Job description
Job responsibilities
See full Job Description.
We
are ideally looking for an experienced, confident, forward-thinking, and
pioneering person who will lead our team and work collaboratively with the
Partners and PCN. We would like you to provide leadership and management skills
to enable the practice to meet its agreed aims and objectives within a
profitable, efficient, safe and effective working environment.
To be an experienced and
pro-active management professional able to take responsibility for the day-to-day
operational function, supported by our experienced team.
To work closely with the
Partners and management team in the strategic direction and management of the
business.
You will be able to
demonstrate a successful track record in the following key areas:
Excellent organisational and
interpersonal skills
Business and financial
skills
IT literate, experienced in
MS Office, Word and Excel
Strong HR leadership and
people management
Experience in General
Practice or NHS is desirable, but not essential
Person Specification
Personal Qualities
Essential
- 1. Polite and confident.
- 2. Flexible and cooperative.
- 3. Motivated and Proactive, with an ability to prioritize, delegate and motivate within a fast-paced environment.
- 4. High levels of integrity and loyalty.
- 5. Empathetic and patient-oriented with a commitment to providing excellent patient care experiences.
- 6. Excellent interpersonal skills.
- 7. Ability to think strategically and contribute to the development and implementation of long-term practice goals and initiatives.
- 8. Ability to use initiative and judgement.
- 9. Forward thinker with a solutions focused approach.
- 10. Sensitive and empathetic in distressing situations.
- 11. Ability to work under pressure.
- 12. Confident, assertive and resilient.
- 13. Ability to drive and deliver change effectively.
- 14. Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions.
Qualifications
Desirable
- A levels
- Educated to degree level or equivalent
- Leadership and/or Practice Management Qualification
Experience
Essential
- 1. At least two years' experience within a leadership and management role.
- 2. Experience of chairing meetings, producing agendas and minutes.
- 3. Experience of performance management, including appraisal writing, staff development and disciplinary procedures.
- 4. Experience of successfully developing and implementing projects.
- 5. Experience of workforce planning, forecasting and development.
- 6. Relevant health and safety experience.
Desirable
- 1. Primary Care/NHS experience.
- 2. Experience of managing accounting procedures including budget and cash flow forecasting.
- 3. Experience of managing large multidisciplinary teams.
- 4. Relevant health and safety experience.
- 5. Systmone.
Skills
Essential
- 1. Excellent communication skills (written, oral and presenting).
- 2. Excellent leadership skills.
- 3. Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
- 4. Effective time management.
- 5. Ability to exploit and negotiate opportunities to enhance service delivery.
- 6. Excellent IT skills and systems knowledge, with a willingness to adapt to new technologies.
- 7. Strategic thinker and negotiator.
- 8. Ability to network and build relationships.
- 9. Proven problem solving & analytical skills.
- 10. Ability to develop, implement and embed policy and procedure.
- 11. Ability to motivate and train staff.
- 12. Flexibility to work outside of core office hours.
Person Specification
Personal Qualities
Essential
- 1. Polite and confident.
- 2. Flexible and cooperative.
- 3. Motivated and Proactive, with an ability to prioritize, delegate and motivate within a fast-paced environment.
- 4. High levels of integrity and loyalty.
- 5. Empathetic and patient-oriented with a commitment to providing excellent patient care experiences.
- 6. Excellent interpersonal skills.
- 7. Ability to think strategically and contribute to the development and implementation of long-term practice goals and initiatives.
- 8. Ability to use initiative and judgement.
- 9. Forward thinker with a solutions focused approach.
- 10. Sensitive and empathetic in distressing situations.
- 11. Ability to work under pressure.
- 12. Confident, assertive and resilient.
- 13. Ability to drive and deliver change effectively.
- 14. Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions.
Qualifications
Desirable
- A levels
- Educated to degree level or equivalent
- Leadership and/or Practice Management Qualification
Experience
Essential
- 1. At least two years' experience within a leadership and management role.
- 2. Experience of chairing meetings, producing agendas and minutes.
- 3. Experience of performance management, including appraisal writing, staff development and disciplinary procedures.
- 4. Experience of successfully developing and implementing projects.
- 5. Experience of workforce planning, forecasting and development.
- 6. Relevant health and safety experience.
Desirable
- 1. Primary Care/NHS experience.
- 2. Experience of managing accounting procedures including budget and cash flow forecasting.
- 3. Experience of managing large multidisciplinary teams.
- 4. Relevant health and safety experience.
- 5. Systmone.
Skills
Essential
- 1. Excellent communication skills (written, oral and presenting).
- 2. Excellent leadership skills.
- 3. Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment.
- 4. Effective time management.
- 5. Ability to exploit and negotiate opportunities to enhance service delivery.
- 6. Excellent IT skills and systems knowledge, with a willingness to adapt to new technologies.
- 7. Strategic thinker and negotiator.
- 8. Ability to network and build relationships.
- 9. Proven problem solving & analytical skills.
- 10. Ability to develop, implement and embed policy and procedure.
- 11. Ability to motivate and train staff.
- 12. Flexibility to work outside of core office hours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
