Job summary
Ascent PCN Ltd is looking to
recruit a Digital and Transformation Lead to work alongside our Clinical
Director, Business Manager and Practice Managers to provide support to the PCN.
This is an exciting opportunity for a motivated individual who can work
independently and is flexible in responding to the developing nature of the
role.
The main base will be Asplands
Medical Centre and Woburn Surgery but with flexibility to work and travel
across all GP practices with the PCN Network.
Working hours: up to 22.5 hours
(3 days) per week.
Main duties of the job
The core objective of the PCN
Digital and Transformation Lead role is to support the PCN, its additional
roles and the constituent practices to deliver ongoing improvement to services.
The role will require experience in service and quality improvements with good
knowledge of organisational change, ideally within a primary care setting.
To work in partnership with the
PCN leadership and management team, identifying and developing relationships
with PCN additional roles, practice staff, private providers, the local primary
care team, neighbouring PCNs and other key partners to enable good working
relationships and promote sharing of best practice.
About us
Ascent PCN Ltd is forward
thinking, innovative and focussed on opportunities for best patient care. It is the collaboration of Asplands Medical
Centre (including Woburn Surgery), Fishermead Medical Centre and Walnut Tree
Medical Centre. Our patient population is approximately 32,000 patients and
includes both rural and Milton Keynes City based patients.
The PCN is lead by a dynamicClinical Director who has a very active role within the local Clinical Directors community.
Job description
Job responsibilities
Ascent PCN Ltd is looking to
recruit a Digital and Transformation Lead to work alongside our Clinical
Director, Business Manager, Senior Administrator and Practice Managers to continue
the development of the PCN. This is an exciting opportunity for a motivated
individual who can work independently and is flexible in responding to the
developing nature of the role.
The core objective of the PCN
Digital and Transformation Lead role is to support the PCN and its constituent organisations
to deliver continuity and ongoing improvement to services. The role will
require experience in service and quality improvements with a good understanding
of organisational change, ideally within a primary care setting.
Job description
Job responsibilities
Ascent PCN Ltd is looking to
recruit a Digital and Transformation Lead to work alongside our Clinical
Director, Business Manager, Senior Administrator and Practice Managers to continue
the development of the PCN. This is an exciting opportunity for a motivated
individual who can work independently and is flexible in responding to the
developing nature of the role.
The core objective of the PCN
Digital and Transformation Lead role is to support the PCN and its constituent organisations
to deliver continuity and ongoing improvement to services. The role will
require experience in service and quality improvements with a good understanding
of organisational change, ideally within a primary care setting.
Person Specification
Qualifications
Essential
- Evidence of Advanced Education
- Level 8 or 9 in English and Maths or equivalent.
Experience
Essential
- Experience of working in general practice or similar environment with a good working knowledge of general practice systems - including IT, processes and procedures.
- Experience of leading people and change projects.
- Experience of interpreting national policy and implementing this through programmes of work.
- Experience and understanding of evaluating and measuring the performance of services.
- Understanding of the Data Protection Act and UK GDPR
Desirable
- Strategic understanding and experience of working in the NHS.
- Experience of developing primary care provision at scale, including working with a federation or PCN.
- An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners.
- Experience of using GP IT systems .
Skills
Essential
- Pragmatic but compassionate approach to managing people and patient services.
- Ability to identify and following legal, ethical, professional and organisational policies/procedures and codes of conduct including confidentiality and the implications of GDPR
- Technically literate and also able to communicate complete digital solutions into laymens language.
- Excellent communication and presentation skills, an understanding of how to present and communicate complex issues to a variety of audiences.
- Ability to extract, collate, visualise and use data and insight to both drive change and to understand and adapt programmes of work while in progress to allow learning to be integrated into delivery.
- Willingness to work flexibly, demonstrating critical thinking skills and an ability to respond to sudden, unexpected demands whilst prioritising effectively.
- Ability to work effectively under pressure, within strict time constraints and must be able to manage multiple projects in a fast-paced, time sensitive environment with an understanding of the risks involved and how best to manage those risks.
- Knowledge of quality improvement tools or a willingness to engage in the quality improvement training offers available to support the Digital and Transformation Lead role.
- Excellent influencing and negotiation skills, interpersonal and organisational skills with the ability to constructively challenge manager and clinician views.
- Strategic thinking, ability to anticipate and understand how small-scale local projects fit into the bigger strategic picture.
Personal Qualities
Essential
- Confident approach to using own initiative, discretion and sensitivity
- Collaborative, inclusive and open attitude to people from all backgrounds and communities, respecting lifestyles and diversity.
- Open and reflective.
- Positive outlook that highlights the good.
Person Specification
Qualifications
Essential
- Evidence of Advanced Education
- Level 8 or 9 in English and Maths or equivalent.
Experience
Essential
- Experience of working in general practice or similar environment with a good working knowledge of general practice systems - including IT, processes and procedures.
- Experience of leading people and change projects.
- Experience of interpreting national policy and implementing this through programmes of work.
- Experience and understanding of evaluating and measuring the performance of services.
- Understanding of the Data Protection Act and UK GDPR
Desirable
- Strategic understanding and experience of working in the NHS.
- Experience of developing primary care provision at scale, including working with a federation or PCN.
- An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners.
- Experience of using GP IT systems .
Skills
Essential
- Pragmatic but compassionate approach to managing people and patient services.
- Ability to identify and following legal, ethical, professional and organisational policies/procedures and codes of conduct including confidentiality and the implications of GDPR
- Technically literate and also able to communicate complete digital solutions into laymens language.
- Excellent communication and presentation skills, an understanding of how to present and communicate complex issues to a variety of audiences.
- Ability to extract, collate, visualise and use data and insight to both drive change and to understand and adapt programmes of work while in progress to allow learning to be integrated into delivery.
- Willingness to work flexibly, demonstrating critical thinking skills and an ability to respond to sudden, unexpected demands whilst prioritising effectively.
- Ability to work effectively under pressure, within strict time constraints and must be able to manage multiple projects in a fast-paced, time sensitive environment with an understanding of the risks involved and how best to manage those risks.
- Knowledge of quality improvement tools or a willingness to engage in the quality improvement training offers available to support the Digital and Transformation Lead role.
- Excellent influencing and negotiation skills, interpersonal and organisational skills with the ability to constructively challenge manager and clinician views.
- Strategic thinking, ability to anticipate and understand how small-scale local projects fit into the bigger strategic picture.
Personal Qualities
Essential
- Confident approach to using own initiative, discretion and sensitivity
- Collaborative, inclusive and open attitude to people from all backgrounds and communities, respecting lifestyles and diversity.
- Open and reflective.
- Positive outlook that highlights the good.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
