Job summary
Our friendly, hard working team at Asplands and Woburn Surgeries aim high. We work in a very busy environment and the role includes ensuring communications about patients are added to their records and accurately coded. Training will be given to empower the successful candidate to be a key part of developing support for the clinicians through the patient record. There will be some patient contact and this role will be key to supporting the doctors so there will be a lot of opportunity for job satisfaction.
Main duties of the job
The main duties include:
Collating incoming communications about patients
Maintaining patient records and coding documents on to the record
Using reports to group patients and report on areas of care
Accessing web based systems to communicate with patients
About us
Asplands Medical Centre and Woburn Surgery has a caring ethos both towards its patients and its staff. Whilst it is a pressured environment we take time to get to know each other and enjoy the company of our colleagues. There is a generous NHS Pension scheme and 5.6 weeks holiday plus bank holidays.
Job description
Job responsibilities
MAIN DUTIES:
- Ensure communications from secondary care and other organisations is added to the patient record with accurate coding
- Ensure the filing, record keeping and distribution of documents are undertaken efficiently and promptly.
- Use reporting to find groups of patients to send information to
- Interrogate patient database to find care activity
- Support the use of IT and SystmOne throughout the surgery
- Supporting clinicians with contact with patients
- Creating and managing waiting lists.
- Following urgent protocols to welcome patients into the building.
- Anything that is reasonably required to support the members of the team.
- Ensure patient confidentiality at all times.
Job description
Job responsibilities
MAIN DUTIES:
- Ensure communications from secondary care and other organisations is added to the patient record with accurate coding
- Ensure the filing, record keeping and distribution of documents are undertaken efficiently and promptly.
- Use reporting to find groups of patients to send information to
- Interrogate patient database to find care activity
- Support the use of IT and SystmOne throughout the surgery
- Supporting clinicians with contact with patients
- Creating and managing waiting lists.
- Following urgent protocols to welcome patients into the building.
- Anything that is reasonably required to support the members of the team.
- Ensure patient confidentiality at all times.
Person Specification
Person Specification
Essential
- The ideal candidate will be friendly and personable but able to remain calm and professional when under pressure.
- A logical approach to problem solving with good attention to detail and accuracy are required.
Qualifications
Essential
- GCSE in English and Maths or equivalent
- Computer literacy with an understanding of databases
Desirable
- Knowledge of SystmOne patient database
Person Specification
Person Specification
Essential
- The ideal candidate will be friendly and personable but able to remain calm and professional when under pressure.
- A logical approach to problem solving with good attention to detail and accuracy are required.
Qualifications
Essential
- GCSE in English and Maths or equivalent
- Computer literacy with an understanding of databases
Desirable
- Knowledge of SystmOne patient database
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
