Job summary
This is an exciting opportunity to join our award-winning
PCN Pharmacy team and help deliver a patient-focused service that supports NHS
priorities. You'll support medicines optimisation through working with colleagues
to prioritise medication reviews, promote safe, effective and cost-conscious
prescribing, and empower patients to manage their health, medicines and
long-term conditions.
This role offers the chance to shape the future of General Practice healthcare
and advance the pharmacy profession. You'll work collaboratively within a
supportive team that shares knowledge, tackles complex queries together, and
encourages professional growth, while also working independently and
recognising your limits.
Were looking for a GPhC registered pharmacy technician
with good clinical knowledge and an understanding of evidenced-based
healthcare. It is advantageous, but not essential, to have completed the
CPPE Primary Care Pharmacy Education Pathway and have experience in primary
care/ GP practice working.
You will excel if you have:
- Excellent communication skills
- Strong organisation and prioritisation skills
- Flexibility and resilience under pressure
- A proactive, adaptable approach
In return, we can offer you a flexible and supportive working environment which
values both your personal wellbeing and professional development. If
you're passionate about helping people get the most from their medicines and
want to contribute to a sustainable NHS, we'd love to hear from you.
Main duties of the job
Your role
will be to support the ongoing work within Cheltenham Central PCN, to deliver
medicines optimisation and offer high quality, safe and cost-effective
medicines and patient-centred care.
You will work closely with the PCN Lead
Pharmacists and Lead Technician to tailor the delivery of network priorities
and targets with a practice-based focus.
You will work with the wider pharmacy technician
and pharmacist team to support in the provision of a consistent and reliable pharmacy
service to our PCN practices, 5 days per week. Main duties include medicines
reconciliation, supporting with the provision medicines information and advice
to patients and colleagues, audit and quality improvement work, monitoring medicines
to ensure safe prescribing and ensuring the practices are CQC compliant.
We are a
future focussed team and are keen to see proactivity as we develop the pharmacy
technician role. Our aim is to expand on the patient facing services that the
pharmacy team and pharmacy technicians - can provide to support NHS
healthcare and delivery of NHS (local and national) targets.
About us
Cheltenham
Central PCN consists of 5 GP practices serving a population of over 50,000
people.Our well-established pharmacy team of 7 Pharmacists and 3 Pharmacy
Technicians benefit from experienced joint Lead Pharmacists, who will support
you both professionally and personally to help embed you into the role.
We have a
forward thinking and supportive PCN Leadership Team, who champion the benefits Pharmacists
and Pharmacy Technicians can bring to General Practice. With teaching practices
within the PCN, there is a positive learning environment with the opportunity
to teach various members of the MDT. We have generous leave benefits and
consider flexible working, aiming to optimise work life balance whilst
providing a high quality and reliable service.
Our team are
supportive of one another, embrace our diversity, and constantly learn from
each other. We benefit from a fresh and modern joint working space, allowing
the team to consult colleagues for help. We champion face to face clinics and
developing our clinical skills via access to clinic rooms, where available,
whilst managing the day-to-day medicines management workflow (medication
requests, clinical letters and queries and discharges).
If you enjoy a
sociable, friendly and collaborative team, as well as autonomous working,
helping to develop other professionals and up-skill yourself, then this is the
environment to grow your talents and strive to work to the top of your
professional capabilities and beyond.
Job description
Job responsibilities
Job Summary
To work within the Cheltenham Central PCN,
which includes 5 practices across Cheltenham, to support the Clinical Pharmacy
team in ensuring that medicines management processes within these practices are
optimised to achieve highly effective, safe and patient-centred prescribing.
The post holder will be a Pharmacy
Technician, who acts within their professional boundaries, supporting and
working alongside a team of Pharmacists and other Pharmacy Technicians. In this
role they will be supported by the Lead Clinical Pharmacists and Lead Technician
who will develop, manage and mentor them.
The post holder will work as part of a
multi-disciplinary team in a patient-facing role, with opportunities to work
with the Leads to develop the role of the Pharmacy Technician to further advance
patient facing roles. This is alongside the duties required of the pharmacy
team in terms of managing medications reconciliation and requests as detailed.
Alongside the Clinical Pharmacists, the post
holder will provide support to general practice staff dealing with prescription
and medication queries. They will help support the repeat prescription process,
support with dealing with acute prescription requests, and carry out medicines
reconciliation on transfer of care. They will help implement systems for safer
prescribing, providing expertise in clinical medicines advice while addressing
both public health and social care needs of patient in the GP practice within
their competence.
Alongside the Clinical Pharmacists, the post
holder will ensure that the practice integrates with community and hospital
pharmacy to help utilise skill mix, improve patient outcomes, ensure better
access to healthcare and help manage workload. The role is pivotal to improving
the quality of care and operational efficiencies so requires motivation and
passion to deliver excellent service within general practice.
The post holder will ideally have undertaken
the CPPE Primary Care Education Pathway. However, if they do not hold these qualifications
then training will be provided and supported.
Main Duties and
Responsibilities
To
undertake medicines reconciliation in accordance with practice protocols and to
update patients medical records / prescribing accordingly. E.g. New patients,
discharges and clinical letters.
To
support the achievement of the practices prescribing Quality and Outcomes
Framework targets (QOF), and Local and National Incentive schemes (e.g. Primary
Care Offer).
To
provide advice to GPs, staff and patients in changes to prescribing to support
the improvement of prescribing safety, quality and cost effectiveness. AND
To
take a proactive approach to the safe handling of prescriptions, including
assessment of risk and making recommendations for improvement
For
example, MHRA alert
monitoring and action, High Risk Drug (including DOAC) monitoring and action
(including teratogenic drugs actions needed and ad hoc as identified as
clinically needed), CQC compliance searches covered, Liaising with Community
pharmacy and Hospital if errors identified, Liaising with community pharmacy re
setting up dosette boxes for safe medication administration
To
participate in medication audits.
For example, PCO related audits and Broad
spectrum antibiotic audits (6monthly)
To
prepare evidence-based resources and information to support the implementation
of rational cost-effective prescribing.
For example, DOAC switching for cost and/or clinical effectiveness
preparation of patient facing materials, and any ICB related switching where
future changes in structure likely mean loss of Practice Support to implement
these
To support the
Practice Based Clinical Pharmacist to provide medication reviews
For example, when processing medication requests, clinic letters and
discharges to flag where med reviews needed
To respond to
medication queries from patients and staff in a professional manner referring
to the appropriate GP in accordance with practice protocols
For example, Patient requests, queries from clinical letters and patients.
Queries
from GPs and other MDT (escalated to pharmacist if needed)
Support a 5-day practice cover from the pharmacy team so there is
always someone to triage a query and direct the MDT, or refer to a pharmacist
in the team
To
advise on the sourcing and safe management of medicines as appropriate.
For example, out of stock queries, proactive searching in response to alerts
when medicines are due to be discontinued or unavailable temporarily enabling
switch to alternative, available medicine.
Collaborating with
Lead Pharmacist with development for standard operating procedures to support
and underpin efficient, consistent and high-quality work
Job description
Job responsibilities
Job Summary
To work within the Cheltenham Central PCN,
which includes 5 practices across Cheltenham, to support the Clinical Pharmacy
team in ensuring that medicines management processes within these practices are
optimised to achieve highly effective, safe and patient-centred prescribing.
The post holder will be a Pharmacy
Technician, who acts within their professional boundaries, supporting and
working alongside a team of Pharmacists and other Pharmacy Technicians. In this
role they will be supported by the Lead Clinical Pharmacists and Lead Technician
who will develop, manage and mentor them.
The post holder will work as part of a
multi-disciplinary team in a patient-facing role, with opportunities to work
with the Leads to develop the role of the Pharmacy Technician to further advance
patient facing roles. This is alongside the duties required of the pharmacy
team in terms of managing medications reconciliation and requests as detailed.
Alongside the Clinical Pharmacists, the post
holder will provide support to general practice staff dealing with prescription
and medication queries. They will help support the repeat prescription process,
support with dealing with acute prescription requests, and carry out medicines
reconciliation on transfer of care. They will help implement systems for safer
prescribing, providing expertise in clinical medicines advice while addressing
both public health and social care needs of patient in the GP practice within
their competence.
Alongside the Clinical Pharmacists, the post
holder will ensure that the practice integrates with community and hospital
pharmacy to help utilise skill mix, improve patient outcomes, ensure better
access to healthcare and help manage workload. The role is pivotal to improving
the quality of care and operational efficiencies so requires motivation and
passion to deliver excellent service within general practice.
The post holder will ideally have undertaken
the CPPE Primary Care Education Pathway. However, if they do not hold these qualifications
then training will be provided and supported.
Main Duties and
Responsibilities
To
undertake medicines reconciliation in accordance with practice protocols and to
update patients medical records / prescribing accordingly. E.g. New patients,
discharges and clinical letters.
To
support the achievement of the practices prescribing Quality and Outcomes
Framework targets (QOF), and Local and National Incentive schemes (e.g. Primary
Care Offer).
To
provide advice to GPs, staff and patients in changes to prescribing to support
the improvement of prescribing safety, quality and cost effectiveness. AND
To
take a proactive approach to the safe handling of prescriptions, including
assessment of risk and making recommendations for improvement
For
example, MHRA alert
monitoring and action, High Risk Drug (including DOAC) monitoring and action
(including teratogenic drugs actions needed and ad hoc as identified as
clinically needed), CQC compliance searches covered, Liaising with Community
pharmacy and Hospital if errors identified, Liaising with community pharmacy re
setting up dosette boxes for safe medication administration
To
participate in medication audits.
For example, PCO related audits and Broad
spectrum antibiotic audits (6monthly)
To
prepare evidence-based resources and information to support the implementation
of rational cost-effective prescribing.
For example, DOAC switching for cost and/or clinical effectiveness
preparation of patient facing materials, and any ICB related switching where
future changes in structure likely mean loss of Practice Support to implement
these
To support the
Practice Based Clinical Pharmacist to provide medication reviews
For example, when processing medication requests, clinic letters and
discharges to flag where med reviews needed
To respond to
medication queries from patients and staff in a professional manner referring
to the appropriate GP in accordance with practice protocols
For example, Patient requests, queries from clinical letters and patients.
Queries
from GPs and other MDT (escalated to pharmacist if needed)
Support a 5-day practice cover from the pharmacy team so there is
always someone to triage a query and direct the MDT, or refer to a pharmacist
in the team
To
advise on the sourcing and safe management of medicines as appropriate.
For example, out of stock queries, proactive searching in response to alerts
when medicines are due to be discontinued or unavailable temporarily enabling
switch to alternative, available medicine.
Collaborating with
Lead Pharmacist with development for standard operating procedures to support
and underpin efficient, consistent and high-quality work
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Desirable
- Experience in working in primary care/ GP practice
Knowledge and skills
Essential
- Good clinical pharmacy knowledge including terminology
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Good time keeping
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Adaptability, flexibility and ability to cope with uncertainty and change
Desirable
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- An appreciation of the NHS agenda and government targets
- Influencing and negotiating skills
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences (essential)
Desirable
- Postgraduate qualifications of a relevant nature e.g. completion of the CPPE Primary Care Education Pathway (desirable)
Person Specification
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Desirable
- Experience in working in primary care/ GP practice
Knowledge and skills
Essential
- Good clinical pharmacy knowledge including terminology
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Good time keeping
- Self-motivated and proactive
- Continued commitment to improve skills and ability in new areas of work
- Adaptability, flexibility and ability to cope with uncertainty and change
Desirable
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- An appreciation of the NHS agenda and government targets
- Influencing and negotiating skills
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences (essential)
Desirable
- Postgraduate qualifications of a relevant nature e.g. completion of the CPPE Primary Care Education Pathway (desirable)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).