Job summary
Pontefract and Knottingley PCN is
recruiting an experienced, enthusiastic and forward thinking Health and
Wellbeing Coach to join our established team to cover a population of over
49,000 across 4 practices in the area.
Health
and Wellbeing Coaches work as a key part of the primary care network (PCN) multi-disciplinary
team. Health and Wellbeing Coaches support people to take pro-active steps to
improve the way they manage their health conditions, based on what matters to
them. They consider the whole person in addressing existing issues and encouraging
the proactive prevention of new illnesses, promoting lifestyle medicine
approaches. Health coaching revolves around using coaching skills to support
people with lower levels of patient activation to develop the knowledge,
skills, and confidence to manage their health and wellbeing, whilst increasing
their ability to access and utilise community support offers.
Main duties of the job
Health
and Wellbeing Coaches are an integral part of the general practice team working
in each practice across the PCN. The post holders will work in partnership with
their clinical and non-clinical colleagues, management support and the wider
PCN to ensure the role delivers the best possible outcomes for our patients.
Health and Wellbeing Coaches support people develop their knowledge, skills and
confidence in managing their health and care, to improve their health outcomes
and quality of life. Health coaches do this by using coaching techniques and
motivating patients through multiple sessions to identify their needs, set
goals, and supporting patients to achieve their personalised health and care
plan objectives.
Health
and Wellbeing Coaches may work with patients over the phone, by video
conference, or face-to-face. The role however is varied, and may include
supporting self-management education, peer support, caseload management and
facilitating group consultations. Identify opportunities and develop and
deliver project recommendations for services and actions needed for active
lifestyles that contribute to health outcomes, community safety and independent
living in the Primary Care Network.
About us
The successful candidate will be kind, reflective and self-aware and will enjoy working with a wide range of people. They will have good communication and negotiation skills and a be passionate about working together with people to improve their health. They will be proactive with a flexible attitude, keen to work as part of a team and committed to developing themselves in this skilled role and supporting colleagues to do the same.
Health and Wellbeing Coaches will have access to ongoing supervision, skills development, and support so they are able to further build their skills and experience within the role.
There may be a need to work remotely depending on the requirements of the role.
You would be joining the existing ARRS team made up of Health and Wellbeing Coaches, Care Coordinators, Pharmacists, Mental Health Practitioner, Occupational Therapist and a social prescriber (currently Live Well Wakefield).
Please note that the Health and Wellbeing Coach role is a non-clinical role.
Job description
Job responsibilities
For the full job description and person specification for this role, please see the additional documents attached
Job description
Job responsibilities
For the full job description and person specification for this role, please see the additional documents attached
Person Specification
Experience
Essential
- Experience in health and nutrition work with patients/clients.
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- An understanding of the biopsychosocial model of health and the social determinants of health.
Desirable
- Experience of using coaching approaches/frameworks and models or other helping strategies e.g. Motivational Interviewing
- Experience of working with groups
Qualifications
Essential
- Degree in Nutrition/Exercise/Health/ or equivalent qualification.
- Be willing to attend training with a non-clinical Supported self management health coaching skills programme (minimum 4 days) by a Personalised Care Institute (PCI) accredited trainer or organisation prior to taking referrals.
Desirable
- Coaching/counselling qualification/ experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical Supported Self-Management (SSM) Health Coaching through a PCI-accredited organisation
Skills & Knowledge
Essential
- Understanding how to apply health coaching in group settings
- Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting, problem solving
- Demonstrable skills in supporting behaviour change
Desirable
- A good understanding of the evidence base and development of self-management in the UK
- Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available.
Other
Essential
- Flexibility to work outside of core office hours
- Satisfactory Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
- Access to own transport and ability to travel across the locality on a regular basis
Person Specification
Experience
Essential
- Experience in health and nutrition work with patients/clients.
- An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
- An understanding of the biopsychosocial model of health and the social determinants of health.
Desirable
- Experience of using coaching approaches/frameworks and models or other helping strategies e.g. Motivational Interviewing
- Experience of working with groups
Qualifications
Essential
- Degree in Nutrition/Exercise/Health/ or equivalent qualification.
- Be willing to attend training with a non-clinical Supported self management health coaching skills programme (minimum 4 days) by a Personalised Care Institute (PCI) accredited trainer or organisation prior to taking referrals.
Desirable
- Coaching/counselling qualification/ experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical Supported Self-Management (SSM) Health Coaching through a PCI-accredited organisation
Skills & Knowledge
Essential
- Understanding how to apply health coaching in group settings
- Able to work within a biopsychosocial model, using a range of tools and techniques to enable and support people, such as agenda setting, goal setting, problem solving
- Demonstrable skills in supporting behaviour change
Desirable
- A good understanding of the evidence base and development of self-management in the UK
- Understanding of the importance and process of helping people with long-term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available.
Other
Essential
- Flexibility to work outside of core office hours
- Satisfactory Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
- Access to own transport and ability to travel across the locality on a regular basis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
