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General Practice Assistant (THG)

Conexus Healthcare CIC

Information:

This job is now closed

Job summary

General Practice Assistants are a key role in General Practice. They are able to support practices by;

  • Improving patient access and releasing highly qualified staff to concentrate on treating and managing patients with more complex conditions,
  • Improving patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times;
  • Reduce time spent by GPs on managing correspondence.

Main duties of the job

  • A GP Assistant must also meet the following criteria,
  • Hold or be prepared to attain a GP Assistant Certificate qualification.
  • Be willing to participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
  • Attend all relevant annual training updates.
  • Inform their line manager of any concerns regarding GPA role and any professional development needed.
  • Be aware of own professional boundaries and what to do when you have reached them.

About us

Trinity Health Group PCN has employed an exceptional Outreach Team which currently consists of a Practice Nurse, Care Coordinator and support from a Health & Wellbeing Coach. The Outreach Team work closely with all member practices to deliver LTC reviews to patients that are housebound and in Care Homes. Additionally, we deliver targeted support to reduce Health Inequalities within the PCN. This includes setting up pop up clinics in areas of social deprivation, traveller sites and working with community/religious groups making our services more accessible for patients.

Date posted

03 April 2025

Pay scheme

Other

Salary

Depending on experience Based on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0430-25-0009

Job locations

Trinity Medical Centre

Thornhill Street

Wakefield

West Yorkshire

WF1 1PG


Job description

Job responsibilities

For a full Job Description and Person Specification for this role, please see the documents attached.

Interviews will be taking place on Friday 25th April.

Job description

Job responsibilities

For a full Job Description and Person Specification for this role, please see the documents attached.

Interviews will be taking place on Friday 25th April.

Person Specification

Experience

Essential

  • Experience of working/volunteering in a healthcare /voluntary sector
  • Experience of working with the general public

Desirable

  • Experience using SystmOne
  • Experience within General Practice as a Healthcare assistant, Admin or Reception role.
  • Experience of dealing with a range of clinical conditions

Disposition

Essential

  • Patient Centred and caring.
  • Able to get along with people from all backgrounds and communities, respecting lifestyles, and diversity
  • Flexible and cooperative
  • Able to work accurately under pressure,
  • Hard working, reliable, honest, pleasant, and approachable.
  • Ability to identify risk and assess/manage risk when working with individuals
  • Sensitive and empathetic in distressing situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing personal/professional development
  • Polite and confident
  • Flexible and cooperative
  • Sensitive and empathetic in distressing situations
  • Ability to follow organisational policies/procedures.
  • Ability to use own initiative, discretion, and sensitivity,
  • Ability to maintain confidentiality.
  • Knowledge of and ability to work to policies and procedures.

Knowledge

Essential

  • Information governance standards
  • Confidentiality
  • Infection prevention and control
  • Safeguarding
  • Equality & Diversity
  • Accurate record keeping
  • Ability to work within own scope of practice and understanding when to seek support
  • Excellent communication skills (written and oral)

Desirable

  • Ability to effectively support with basic wound care,
  • ECGs
  • Chaperone procedure
  • An understanding of the aims of current healthcare policy, including the new GP contract and the NHS Long Term Plan.
  • Ability to record accurate clinical notes

Qualifications

Essential

  • GSCE pass in Maths, English or equivalent.

Desirable

  • GP Assistant Certificate qualification/willingness to undertake a GPA training course.
  • Care Certificate
  • GCSE Science pass

Skills & Aptitude

Essential

  • Highly organised
  • Excellent time management skills
  • Ability to work independently, seeking assurance from the wider clinical team if necessary.
  • Excellent communication skills
  • Adaptable and quick to make relationships with new teams
  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email, and face to face
  • Demonstrate ability to develop and maintain good working relations across multidisciplinary teams.

Other

Essential

  • Independently mobile and able to travel across the Wakefield District.
  • Disclosure Barring Service (DBS) check
Person Specification

Experience

Essential

  • Experience of working/volunteering in a healthcare /voluntary sector
  • Experience of working with the general public

Desirable

  • Experience using SystmOne
  • Experience within General Practice as a Healthcare assistant, Admin or Reception role.
  • Experience of dealing with a range of clinical conditions

Disposition

Essential

  • Patient Centred and caring.
  • Able to get along with people from all backgrounds and communities, respecting lifestyles, and diversity
  • Flexible and cooperative
  • Able to work accurately under pressure,
  • Hard working, reliable, honest, pleasant, and approachable.
  • Ability to identify risk and assess/manage risk when working with individuals
  • Sensitive and empathetic in distressing situations
  • Effectively able to communicate and understand the needs of the patient
  • Commitment to ongoing personal/professional development
  • Polite and confident
  • Flexible and cooperative
  • Sensitive and empathetic in distressing situations
  • Ability to follow organisational policies/procedures.
  • Ability to use own initiative, discretion, and sensitivity,
  • Ability to maintain confidentiality.
  • Knowledge of and ability to work to policies and procedures.

Knowledge

Essential

  • Information governance standards
  • Confidentiality
  • Infection prevention and control
  • Safeguarding
  • Equality & Diversity
  • Accurate record keeping
  • Ability to work within own scope of practice and understanding when to seek support
  • Excellent communication skills (written and oral)

Desirable

  • Ability to effectively support with basic wound care,
  • ECGs
  • Chaperone procedure
  • An understanding of the aims of current healthcare policy, including the new GP contract and the NHS Long Term Plan.
  • Ability to record accurate clinical notes

Qualifications

Essential

  • GSCE pass in Maths, English or equivalent.

Desirable

  • GP Assistant Certificate qualification/willingness to undertake a GPA training course.
  • Care Certificate
  • GCSE Science pass

Skills & Aptitude

Essential

  • Highly organised
  • Excellent time management skills
  • Ability to work independently, seeking assurance from the wider clinical team if necessary.
  • Excellent communication skills
  • Adaptable and quick to make relationships with new teams
  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email, and face to face
  • Demonstrate ability to develop and maintain good working relations across multidisciplinary teams.

Other

Essential

  • Independently mobile and able to travel across the Wakefield District.
  • Disclosure Barring Service (DBS) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Conexus Healthcare CIC

Address

Trinity Medical Centre

Thornhill Street

Wakefield

West Yorkshire

WF1 1PG


Employer's website

https://conexus-healthcare.org/ (Opens in a new tab)

Employer details

Employer name

Conexus Healthcare CIC

Address

Trinity Medical Centre

Thornhill Street

Wakefield

West Yorkshire

WF1 1PG


Employer's website

https://conexus-healthcare.org/ (Opens in a new tab)

For questions about the job, contact:

PCN Business Manager

Myka Steeples

myka.steeples@nhs.net

Date posted

03 April 2025

Pay scheme

Other

Salary

Depending on experience Based on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0430-25-0009

Job locations

Trinity Medical Centre

Thornhill Street

Wakefield

West Yorkshire

WF1 1PG


Supporting documents

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