Job summary
Are you a master of
coordination and precision? Do you thrive on building relationships and
ensuring seamless delivery? Conexus Healthcare CIC invites you to seize a rare
opportunity as our Contracts and Performance Manager.
Please note we are also open to CV applications. Please send your CV and a covering letter through to pcnsupport@conexus-healthcare.org
Main duties of the job
- Lead the
charge in contract management, ensuring delivery, monitoring performance, and
maintaining robust methodologies.
- Collaborate
closely with our Senior Leadership Team and departmental managers to compile
and present insightful reports for contract meetings and boards.
- Cultivate
positive relationships with our network of partner organizations within the
health and care system, fostering collaboration and mutual success.
About us
Conexus Healthcare Community Interest Company is the
federation of General Practices in Wakefield, we have five areas of work.
- Operational support: We deliver high-quality public
facing Health and well-being services
- Training: Providing training, development, and
consultancy services.
- Strategic Development: Supporting General Practices
and Primary Care Networks for sustainability and effectiveness.
- Back Office Support: Offering infrastructure
services to support our General Practices and Primary Care Networks.
- Voice for General Practice: Advocating for General
Practice within the Health and Care System.
For more information please visit our website or refer to the
About Conexus information sheet.
If you would like more information about Conexus, or this role, we are hosting an online drop-in session on Tuesday 26th March in the morning. Please follow this link to reserve a ticket (or click the link on the right side of the screen) and we will send you further details of this session: https://www.eventbrite.co.uk/e/conexus-drop-in-session-vacancies-qa-tickets-865456031287?aff=oddtdtcreator
Job description
Job responsibilities
- Responsible
for the effective delivery and management of a variety of Conexus contracts, primarily
Future Selph including contract compliance.
- Responsible
for the effective communication of contract performance to sub-contractors,
service managers and the Senior Leadership Team.
- Develop,
implement, review and improve contract management systems to ensure compliance
with contract monitoring requirements.
- Attend
contract performance meetings with organisations that contract with Conexus.
- Keep
abreast of current issues and developments relating to Conexus contracts
- Day to day oversight and coordination of
provider agencies
- Positive
engagement with partner agencies and organisations
- Supporting
providers and developing the services in response to evolving needs
- Co-ordination
and facilitation of provider development opportunities and meetings
- Coordinate,
compile and collate data and information into reports for various contract
meetings and boards
- Coordination
and administration of various Board meetings including agenda setting and
minute taking, providing support to the Chair as required, including the
Governance Board, Assurance Board and Young Peoples Advisory Group.
- Attendance
at key meetings with partner organisations and agencies across the district
either in person or remotely via MS Teams as required
- Budget
Management
- Oversight
of any complaints or concerns, dealing with them quickly and professionally to
maintain good relationships and ensure that the issue is rectified.
- Maintain
an appropriate contract management methodology and risk register for programmes/services
- Ensure
remedial measures for improving service delivery are implemented when required,
and monitor the service provider's approach to rectifying non-compliance
- Maintaining
a register of contracts and agreements, ensuring end dates are routinely
monitored and flagged to enable planning.
- Preparation and review of documentation
including service level agreements, sub-contracts, partnership agreements and
MoUs.
- Prepare,
monitor and support SLAs with Primary care networks.
- Working
with finance colleagues to ensure billing arrangements and any financial implications
of contracts are understood.
Job description
Job responsibilities
- Responsible
for the effective delivery and management of a variety of Conexus contracts, primarily
Future Selph including contract compliance.
- Responsible
for the effective communication of contract performance to sub-contractors,
service managers and the Senior Leadership Team.
- Develop,
implement, review and improve contract management systems to ensure compliance
with contract monitoring requirements.
- Attend
contract performance meetings with organisations that contract with Conexus.
- Keep
abreast of current issues and developments relating to Conexus contracts
- Day to day oversight and coordination of
provider agencies
- Positive
engagement with partner agencies and organisations
- Supporting
providers and developing the services in response to evolving needs
- Co-ordination
and facilitation of provider development opportunities and meetings
- Coordinate,
compile and collate data and information into reports for various contract
meetings and boards
- Coordination
and administration of various Board meetings including agenda setting and
minute taking, providing support to the Chair as required, including the
Governance Board, Assurance Board and Young Peoples Advisory Group.
- Attendance
at key meetings with partner organisations and agencies across the district
either in person or remotely via MS Teams as required
- Budget
Management
- Oversight
of any complaints or concerns, dealing with them quickly and professionally to
maintain good relationships and ensure that the issue is rectified.
- Maintain
an appropriate contract management methodology and risk register for programmes/services
- Ensure
remedial measures for improving service delivery are implemented when required,
and monitor the service provider's approach to rectifying non-compliance
- Maintaining
a register of contracts and agreements, ensuring end dates are routinely
monitored and flagged to enable planning.
- Preparation and review of documentation
including service level agreements, sub-contracts, partnership agreements and
MoUs.
- Prepare,
monitor and support SLAs with Primary care networks.
- Working
with finance colleagues to ensure billing arrangements and any financial implications
of contracts are understood.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent experience in service commissioning, contracting and/or health and social care management
- Qualification to GCSE standard in English and Maths
Experience
Essential
- Experience of programme and service management in complex, multi-faceted systems
- Experience of service design and Implementation
- Experience of service delivery
- Experience of commissioning/contracting with small to medium providers
- Experience of managing risk
- Budget management experience
- Experience of performance management against contract specifications, KPIs and statutory requirements.
- Sound understanding of contracting documentation and processes
- Relationship management with commissioners and subcontractors
Desirable
- Experience of working in Primary Care and/or VCSE sector NHS standard contract
- GMS, PMS and APMS contracts
- Requirements of Primary Care Networks
Skills and Abilities
Essential
- Ability to organise own work routines effectively and to work on own initiative to an agreed action plan;
- High end interpersonal and communication skills and the ability to build and sustain relationships with a wide range of stakeholders including service providers, professionals and other members of the community effectively;
- Ability to identify and assess potential risks that may arise from service delivery and an ability to work creatively and as part of a team to reduce these risks;
- Excellent verbal and written communication skills;
- Ability to chair and conduct meetings at various levels, ensuring that all voices are heard and that any resultant actions are identified and carried out
- Ability to compile presentations and reports to a professional standard and present them confidently to a wide range of audiences including professionals, partners and service users
- Ability to work with standards software packages including MS Word, MS Excel, MS Teams and MS Outlook
- Ability to handle sensitive and confidential issues with tact and diplomacy, whilst maintaining boundaries;
- A commitment to valuing diversity and implementing equal opportunities and anti-discriminatory practice;
- Ability to work flexibly and collaboratively within a team setting
Desirable
- Ability to work alongside staff from a range of different agencies e.g. VCSE youth providers, Social Care partners ; Substance Misuse; Talking Therapy services, CMHT or Adult Mental Health services;
Other
Essential
- Open to flexible delivery - able to adapt to change with a positive approach to work;
- Access to own vehicle and ability to travel across the Wakefield District and sometimes further afield.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent experience in service commissioning, contracting and/or health and social care management
- Qualification to GCSE standard in English and Maths
Experience
Essential
- Experience of programme and service management in complex, multi-faceted systems
- Experience of service design and Implementation
- Experience of service delivery
- Experience of commissioning/contracting with small to medium providers
- Experience of managing risk
- Budget management experience
- Experience of performance management against contract specifications, KPIs and statutory requirements.
- Sound understanding of contracting documentation and processes
- Relationship management with commissioners and subcontractors
Desirable
- Experience of working in Primary Care and/or VCSE sector NHS standard contract
- GMS, PMS and APMS contracts
- Requirements of Primary Care Networks
Skills and Abilities
Essential
- Ability to organise own work routines effectively and to work on own initiative to an agreed action plan;
- High end interpersonal and communication skills and the ability to build and sustain relationships with a wide range of stakeholders including service providers, professionals and other members of the community effectively;
- Ability to identify and assess potential risks that may arise from service delivery and an ability to work creatively and as part of a team to reduce these risks;
- Excellent verbal and written communication skills;
- Ability to chair and conduct meetings at various levels, ensuring that all voices are heard and that any resultant actions are identified and carried out
- Ability to compile presentations and reports to a professional standard and present them confidently to a wide range of audiences including professionals, partners and service users
- Ability to work with standards software packages including MS Word, MS Excel, MS Teams and MS Outlook
- Ability to handle sensitive and confidential issues with tact and diplomacy, whilst maintaining boundaries;
- A commitment to valuing diversity and implementing equal opportunities and anti-discriminatory practice;
- Ability to work flexibly and collaboratively within a team setting
Desirable
- Ability to work alongside staff from a range of different agencies e.g. VCSE youth providers, Social Care partners ; Substance Misuse; Talking Therapy services, CMHT or Adult Mental Health services;
Other
Essential
- Open to flexible delivery - able to adapt to change with a positive approach to work;
- Access to own vehicle and ability to travel across the Wakefield District and sometimes further afield.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
