Job summary
We are West Wakefield Primary Care Network and we are developing a wide range of services to support general practices and improve outcomes for patients across the West of Wakefield.
We would like you to join our excellent and supportive team as a Pharmacy Technician to provide safe, quality, and cost-effective pharmacy services in primary care working with a wide range of colleagues within the Primary Care Network (e.g. Care Co-ordinators, Health and Wellbeing Coaches, Social Prescribing Link Workers, Nurse Associate, Advanced Nurse Practitioners, Occupational Therapists); alongside the wider team including the Practices, Community Pharmacy, the Voluntary and Community Sector, as well as statutory service providers including the CCG.
Our aim is to create a diverse team that support one
another, have opportunities to share learning and engage in professional
development, while being integrated into the practices. You will work closely
with the existing clinical teams to deliver excellent patient care working
innovatively and collaboratively with colleagues.
In this role you have the potential to help manage general practice workload and significantly improve quality of care and safety for patients. Feedback from patients for the work the team is really positive and the service is very much appreciated
You will be employed by Conexus Healthcare CIC(the confederation of General Practice in Wakefield).
Main duties of the job
Working as part of a multi-disciplinary team in a role that will mix service development work with a patient-facing role. You will need to be committed to improving health and putting patients first. Your ability to build effective relationships with patients, GPs, nurses, community pharmacists, hospital and practice staff will enable you to succeed in this role, alongside your excellent communication skills and ability to work effectively as part of a team.
The role may involve occasional travel to 5 local practices, local care homes, and occasionally further afield. The main duties of the role include:
- Undertakingmedicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
- Managing acute prescription requests
- Undertaking cost-effective drug switchesand de-prescribing in line with clinical guidelines and best practice
- Undertaking discharge summary and clinic letter reconciliation
- Providing advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness, and promote the uptake of electronic Repeat Dispensing (eRD) and electronic prescription service (EPS).
- To participate in medication audits.
Please see the job description and personal specification for further details.
About us
West Wakefield is a Primary Care Network of 5 practices; the team at West Wakefield Primary Care Network are a network of forward-thinking General Practices covering circa 68,000 patients in the West Wakefield area.
Conexus
Healthcare CIC is the Confederation for general practice in Wakefield, we
have four areas of work.
1.
Delivery of high-quality public-facing Health and
Wellbeing services across the Wakefield District: We
develop, manage and deliver health and care services that support the
population of the whole Wakefield district
2.
Delivery of Training, Development and Consultancy
support across the United Kingdom: We design and deliver a range of
training courses, development activity and provide advice and guidance.
3.
Supporting Our Practices and Primary Care Networks
(PCNs): We support general practices and PCNs across
the Wakefield district to be more resilient, sustainable and deliver better
patient care.
4.
Providing a voice and influence for General Practice
in the Health and Care System: We provide a forum to develop a unified voice for General Practice and
support general practices to cooperate and work collaboratively.
Built within primary care, for primary care, Conexus
Healthcare CIC works with local GPs and their practices to champion
investment in and deliver effective primary care at scale. By connecting in
this way, we are stronger, more resilient and can care effectively for over
370,000 local people together.
You will be employed by Conexus.
Job description
Job responsibilities
Your main responsibilities will be to support the Primary Care Network to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. The role
will also include training and development of administrators to support
improved co-ordination and effective pharmacy administration within general
practice, especially with relation to repeat prescribing systems and processes.
The main responsibilities of the job will be:
Responsibilities
for administration
-
Other
duties and responsibilities to be undertaken may include any or all the items
in the following list:
-
Taking
messages and passing on information as appropriate.
-
Computer
data entry/data allocation and collation, processing and recording information
in accordance with practice procedures.
-
Initiating
contact with and responding to requests from patients, other team members and
associated healthcare professionals and providers.
-
Helping
to maintain a positive, patient focussed culture.
-
Helping
to maintain a positive, supportive culture across the whole of the practice
team.
-
Any
other duties commensurate with this position.
Responsibilities
for Care Homes
-
Providing
safe, cost-effective clinical and technical pharmacy services to nursing and
residential care home residents and older people within care communities.
-
Proactively
working as part of a multi-disciplinary team that includes community nursing
teams, GPs, nurses, care home staff, pharmacists, pharmacy technicians,
non-medical prescribers, dietitians and support staff.
-
Accurately
recording and reporting activity and outcome data as required to support
quality improvement initiatives.
-
Working as part of a multi-disciplinary
team to produce individually-tailored medicines management action plans, triage
patients for pharmacy technician or pharmacist medication review
-
Providing medicines awareness training
sessions for carers and inhaler training.
-
Building
relationships within the care home, GP care home leads, primary care network
pharmacist and other pharmacy technicians.
-
Providing
prescribing support to nominated general practice(s) within their ICS including
advice regarding the transfer of care procedures for care home residents.
-
Providing
education and training to colleagues including the safe and appropriate
ordering, storage and administration of medicines within a care home
environment.
-
Reviewing
medicine ordering and wastage within the care home and providing advice to
reduce wastage.
-
Document
technical medicines queries from colleagues, residents, and members of the
public about the prescribing and dispensing of medication to prevent
safeguarding incidents with care home residents
-
Support
the development of pathways and guidelines related to care homes.
-
Understand
the Mental Capacity Act to aid decision-making for medicines administration
within care homes.
Job description
Job responsibilities
Your main responsibilities will be to support the Primary Care Network to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. The role
will also include training and development of administrators to support
improved co-ordination and effective pharmacy administration within general
practice, especially with relation to repeat prescribing systems and processes.
The main responsibilities of the job will be:
Responsibilities
for administration
-
Other
duties and responsibilities to be undertaken may include any or all the items
in the following list:
-
Taking
messages and passing on information as appropriate.
-
Computer
data entry/data allocation and collation, processing and recording information
in accordance with practice procedures.
-
Initiating
contact with and responding to requests from patients, other team members and
associated healthcare professionals and providers.
-
Helping
to maintain a positive, patient focussed culture.
-
Helping
to maintain a positive, supportive culture across the whole of the practice
team.
-
Any
other duties commensurate with this position.
Responsibilities
for Care Homes
-
Providing
safe, cost-effective clinical and technical pharmacy services to nursing and
residential care home residents and older people within care communities.
-
Proactively
working as part of a multi-disciplinary team that includes community nursing
teams, GPs, nurses, care home staff, pharmacists, pharmacy technicians,
non-medical prescribers, dietitians and support staff.
-
Accurately
recording and reporting activity and outcome data as required to support
quality improvement initiatives.
-
Working as part of a multi-disciplinary
team to produce individually-tailored medicines management action plans, triage
patients for pharmacy technician or pharmacist medication review
-
Providing medicines awareness training
sessions for carers and inhaler training.
-
Building
relationships within the care home, GP care home leads, primary care network
pharmacist and other pharmacy technicians.
-
Providing
prescribing support to nominated general practice(s) within their ICS including
advice regarding the transfer of care procedures for care home residents.
-
Providing
education and training to colleagues including the safe and appropriate
ordering, storage and administration of medicines within a care home
environment.
-
Reviewing
medicine ordering and wastage within the care home and providing advice to
reduce wastage.
-
Document
technical medicines queries from colleagues, residents, and members of the
public about the prescribing and dispensing of medication to prevent
safeguarding incidents with care home residents
-
Support
the development of pathways and guidelines related to care homes.
-
Understand
the Mental Capacity Act to aid decision-making for medicines administration
within care homes.
Person Specification
Qualifications
Essential
- Registered with the GPhC as a Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of CPD
Desirable
- Medicines reconciliation Certificate or equivalent
Experience
Essential
- Medicines management or dispensing role in the community or within a hospital setting.
Desirable
- Policy/procedure development
- Experience of prescribing/clinical systems such as SystmOne
- Previous experience working within a patient facing role
Knowledge and Skills
Essential
- Excellent written and verbal communication skills
- Knowledge of pharmacy procedures.
- Understanding of medicines legislation and ethics.
- Knowledge of diversity issues and ability to work in nondiscriminatory way.
- IT skills including MS Word and Excel.
- High levels of accuracy and attention to detail.
Desirable
- Skills in analysing and presenting prescribing activity data.
- SystemOne User.
Other
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Able to work under pressure.
- Hard working, reliable, honest, pleasant and approachable.
- Willingness / availability to support the Practice in its provision of primary care medical services during Surgery opening hours.
- Able to work autonomously with minimal supervision.
Person Specification
Qualifications
Essential
- Registered with the GPhC as a Pharmacy Technician
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of CPD
Desirable
- Medicines reconciliation Certificate or equivalent
Experience
Essential
- Medicines management or dispensing role in the community or within a hospital setting.
Desirable
- Policy/procedure development
- Experience of prescribing/clinical systems such as SystmOne
- Previous experience working within a patient facing role
Knowledge and Skills
Essential
- Excellent written and verbal communication skills
- Knowledge of pharmacy procedures.
- Understanding of medicines legislation and ethics.
- Knowledge of diversity issues and ability to work in nondiscriminatory way.
- IT skills including MS Word and Excel.
- High levels of accuracy and attention to detail.
Desirable
- Skills in analysing and presenting prescribing activity data.
- SystemOne User.
Other
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Able to work under pressure.
- Hard working, reliable, honest, pleasant and approachable.
- Willingness / availability to support the Practice in its provision of primary care medical services during Surgery opening hours.
- Able to work autonomously with minimal supervision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
