Job summary
We are Wakefield North Primary Care Network (PCN) and are a
group of six GP practices based in the Eastern side of the Wakefield District
(Riverside Medical Centre, Henry Moore Surgery, Tieve Tara Medical Centre,
Station Lane Medical Centre, St Thomas Road Surgery and Newland Surgery). We are looking to expand our team of Health and Wellbeing
Coaches and would like you to join our PCNs multi-disciplinary team which
currently includes, a Social Prescriber Link Worker, Health and Wellbeing
Coaches, Care Co-ordinators, Paramedics, Pharmacists, Pharmacy Technicians, and
First Contact Physiotherapists, based in our GP Practices working alongside
practice staff and the voluntary and community sector.
As our Health and
Wellbeing Coaches collaborate with peers from two neighbouring Primary Care
Networks, you will also work with patients from other GP practices in our
locality and benefit from the support and closer working relationship from a
wider team of coaches that work with these GP practices.
We are looking to hold interviews face-to-face on Tuesday 24th October.
Main duties of the job
Work alongside the multi-disciplinary General
Practices teams within the Primary Care Network to effectively plan and implement
a high-quality Health and Wellbeing Coaching service, as part of a broader
primary care team.
Responsible for delivering group and one-to-one
sessions on areas such as healthy eating, physical activity along with general health
and wellbeing to support personalised care plans.
Play a critical role in engaging patients,
using health coaching techniques to support them take an active role in their
health.
Work autonomously, supporting patients and
their carers to manage their physical and mental health and wellbeing, build
community resilience and make informed decisions and choices when their health
changes.
Deliver a universal and proactive offer of
support to people with long-term physical and mental health conditions, building
knowledge, skills and confidence to live well with their health condition.
About us
Conexus Healthcare Limited is the
Confederation for general practice in Wakefield, we have four areas of work.
1.
Delivery of high-quality public facing Health and
Wellbeing services across the
Wakefield District: We develop, manage and deliver
health and care services that support the population of the whole Wakefield
district
2.
Delivery of
Training, Development and Consultancy support across the United Kingdom: We design and deliver a range of training
courses, development activity and provide advice and guidance that supports
general practices and other primary care organisations.
3.
Supporting Our Practices and Primary Care Networks
(PCNs): We support general
practices and PCNs across the Wakefield district to be more resilient, sustainable
and deliver better patient care and care for the health needs of their
populations.
4.
Providing a voice and influence for General Practice in
the Health and Care System: We provide a forum to develop a unified voice for General Practice and
support general practices to cooperate and work collaboratively with the wider
health and care sector partners in the district.
Job description
Job responsibilities
Please see the attached supporting document for a full job description/person specification for this role.
Job description
Job responsibilities
Please see the attached supporting document for a full job description/person specification for this role.
Person Specification
Qualifications
Essential
- Educated to GCSE A-C, or equivalent
- Technical, vocational or part-professional qualification at vocational degree level or equivalent experience (NVQ 4).
- Must be enrolled in or prepared to be enrolled in, or undertaking/qualified from an appropriate health and coaching training covering topics outlined in the NHS England and NHS Improvement Implementation and Quality Summary Guide, with the training delivered by a training organisation listed by the Personalised Care Institute.
Desirable
- NVQ Level 3 or equivalent qualification in coaching, mentoring, information advice and guidance or similar
- Qualification in Nutrition
Skills, Ability & Knowledge
Essential
- Ability to actively listen, empathise with people from all backgrounds and communities, respecting lifestyles and diversity and provide person-centred support in a non-judgemental way
- Ability to identify risk and assess/manage risk when working with individuals
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines and/or when faced with conflicting pressures.
- Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Desirable
- Can demonstrate personal accountability, emotional resilience and ability to work well under pressure
- Competent in IT skills (in particular e-mail, use of internet ability to manipulate data electronically, power point presentations)
- Demonstrable knowledge in lifestyle or health interventions, for example exercise, nutrition
- Knowledge of long-term conditions, for example diabetes or cardiovascular disease
- Knowledge of how the NHS works, including primary care
Personal Qualities
Essential
- A full driving license with access to a car with the ability to travel
- Able to deal with difficult and sensitive situations with tact and diplomacy, and deal with and resolve conflict.
- Excellent interpersonal skills, approachable, caring, kind and compassionate.
- Self-motivated and able to motivate others, enthusiastic, innovative, flexible and adaptable.
- Committed to service development
- Understands the Primary Care Networks values and behaviours.
Experience
Essential
- Experience of coaching and motivating individuals to achieve their individual health, care or lifestyle goals
- Experience of working directly in a community development or support context, including adult health and social care, learning support or public health/health improvement
- Experience of supporting people, their families and carers in a related role
Desirable
- Experience of delivering programmes, development or support in a group context
- Experience of working with the VCSE sector including with volunteers and small community groups
- Experience of data collection and using tools to measure the impact of services
Person Specification
Qualifications
Essential
- Educated to GCSE A-C, or equivalent
- Technical, vocational or part-professional qualification at vocational degree level or equivalent experience (NVQ 4).
- Must be enrolled in or prepared to be enrolled in, or undertaking/qualified from an appropriate health and coaching training covering topics outlined in the NHS England and NHS Improvement Implementation and Quality Summary Guide, with the training delivered by a training organisation listed by the Personalised Care Institute.
Desirable
- NVQ Level 3 or equivalent qualification in coaching, mentoring, information advice and guidance or similar
- Qualification in Nutrition
Skills, Ability & Knowledge
Essential
- Ability to actively listen, empathise with people from all backgrounds and communities, respecting lifestyles and diversity and provide person-centred support in a non-judgemental way
- Ability to identify risk and assess/manage risk when working with individuals
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines and/or when faced with conflicting pressures.
- Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
Desirable
- Can demonstrate personal accountability, emotional resilience and ability to work well under pressure
- Competent in IT skills (in particular e-mail, use of internet ability to manipulate data electronically, power point presentations)
- Demonstrable knowledge in lifestyle or health interventions, for example exercise, nutrition
- Knowledge of long-term conditions, for example diabetes or cardiovascular disease
- Knowledge of how the NHS works, including primary care
Personal Qualities
Essential
- A full driving license with access to a car with the ability to travel
- Able to deal with difficult and sensitive situations with tact and diplomacy, and deal with and resolve conflict.
- Excellent interpersonal skills, approachable, caring, kind and compassionate.
- Self-motivated and able to motivate others, enthusiastic, innovative, flexible and adaptable.
- Committed to service development
- Understands the Primary Care Networks values and behaviours.
Experience
Essential
- Experience of coaching and motivating individuals to achieve their individual health, care or lifestyle goals
- Experience of working directly in a community development or support context, including adult health and social care, learning support or public health/health improvement
- Experience of supporting people, their families and carers in a related role
Desirable
- Experience of delivering programmes, development or support in a group context
- Experience of working with the VCSE sector including with volunteers and small community groups
- Experience of data collection and using tools to measure the impact of services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
