Job summary
West
Wakefield is a PCN with a patient population of circa 68,000 across 5
practices.
Chapelthorpe Medical Centre
Middlestown Medical Centre
Orchard Croft Medical Centre
Ossett Surgery
The Lupset Health Centre
We are a dynamic, forward thinking PCN team who are passionate about
developing and delivering excellent quality local services to meet the needs of
our patients and reducing health inequalities.
We are looking to expand our team by recruiting a team of GP Assistants
to work alongside our practices and PCN staff. Our PCN staff team currently
include clinical pharmacists, pharmacy technicians, physician associates,
social prescribers, health and wellbeing coaches, care co-ordinators, nurse
associates, occupational therapists, mental health nurses, and paramedics.
Initially we are
looking to create two different teams one with a primarily administrative
function with the opportunity to develop clinical skills and knowledge, and one
team that is primarily clinical supporting housebound and care homes patients
as well as the practices. As these
are new roles the duties and responsibilities will evolve and therefore the
successful candidate will need to be able to adapt to the needs of the PCN.
Please specify which role you are applying for.
Main duties of the job
The Administrative team
will be responsible for:
Summarising medical records
Sorting all clinical post and prioritising for
the GP in terms of actions / signposting
Coding clinical information from correspondence
Arranging appointments, referrals, tests and
follow up appointments of patients
Medication changes from letters
Data quality - improving
diagnosis rates and increasing prevalence
Support reception staff, providing cover
There may be opportunities to develop clinical skills and knowledge.
About us
West
Wakefield is a Primary Care Network of 5 practices; we are a network of forward-thinking
General Practices covering circa 68,000 patients in the West Wakefield area.
Conexus
Healthcare CIC is the Confederation for general practice in Wakefield, we
have four areas of work.
1.Delivery of high-quality public-facing Health and Wellbeing
services across the Wakefield District:We develop, manage and deliver health
and care services that support the population of the whole Wakefield district
2.Delivery of Training, Development and Consultancy
support across the United Kingdom:We design and deliver a range of training courses,
development activity and provide advice and guidance.
3.Supporting Our Practices and Primary Care Networks
(PCNs):We support general practices and PCNs across the Wakefield
district to be more resilient, sustainable and deliver better patient care.
4.Providing a voice and influence for General Practice in
the Health and Care System:We provide a forum to develop a unified voice for General
Practice and support general practices to cooperate and work collaboratively.
Built
within primary care, for primary care, Conexus Healthcare CIC works with
local GPs and their practices to champion investment in and deliver effective
primary care at scale. By connecting in this way, we are stronger, more
resilient and can care effectively for over 370,000 local people together.
You will be employed by Conexus Healthcare CIC.
Job description
Job responsibilities
The successful applicants will
work within the PCN, working closely with Practices alongside existing clinical
and administrative teams to deliver excellent patient care. This role provides
fantastic opportunities for career development.
You will develop and
maintain knowledge, skills and competencies related to the role of GP Assistant.
You will also have
experience of working in health, social care, or other support roles that
include direct contact with people, families, and carers. To be eligible for
this role you must:
-
Have
a minimum of GCSE Maths and English at grade 9 to 4 (A to C) or Functional
Skills Level 2 in Maths and English
-
Have
experience working as a team
-
Have experience in Primary Care (preferably)
- Main Duties and Responsibilities:
- Deliver high quality, compassionate care under
the direction of a GP / Practice Manager / PCN Business Manager
-
Work as part of a designated administrative /
clinical team delivering care that focuses on the direct needs of the
patient/service user
-
Carry out specific delegated administrative,
clinical and care tasks and responsibilities to a high standard and competency,
under direction and supervision
-
Work with a mentor to take responsibility for
developing own clinical competence, leadership and reflective practice skills
within the workplace.
-
Provide feedback to assist in the evaluation and
development of the GP Assistant role.
-
Link with the GP, care home, different practice
departments and outside agencies.
- As these
are new roles the duties and responsibilities will evolve and therefore the
successful candidate will need to be able to adapt to the needs of the PCN
The Administrative team
will be responsible for:
-
Summarising medical records
-
Sorting all clinical post and prioritising for
the GP in terms of actions. Signposting some post to others such as clinical
pharmacist etc.
-
Extracting all information from clinical letters
that needs coding and adding to notes
-
Arranging appointments, referrals, tests and
follow up appointments of patients
-
Medication changes from letters
-
Data quality - coding from searches improving
diagnosis rates and increasing prevalence
-
Supporting the digitisation of medical records
-
Delivery of Quality Improvement work.
-
Awareness of contractual responsibilities (LES
and DES requirements) and ensuring these are met and activity is coded appropriately
-
Input data into the patients healthcare records
as necessary
-
Input and extract data as required to support
practice reports
-
Carry out system searches as requested
-
Support reception staff, providing cover during
staff absences.
- There will be opportunities to develop clinical skills and knowledge.
Further details are available from the job description and person specification.
Job description
Job responsibilities
The successful applicants will
work within the PCN, working closely with Practices alongside existing clinical
and administrative teams to deliver excellent patient care. This role provides
fantastic opportunities for career development.
You will develop and
maintain knowledge, skills and competencies related to the role of GP Assistant.
You will also have
experience of working in health, social care, or other support roles that
include direct contact with people, families, and carers. To be eligible for
this role you must:
-
Have
a minimum of GCSE Maths and English at grade 9 to 4 (A to C) or Functional
Skills Level 2 in Maths and English
-
Have
experience working as a team
-
Have experience in Primary Care (preferably)
- Main Duties and Responsibilities:
- Deliver high quality, compassionate care under
the direction of a GP / Practice Manager / PCN Business Manager
-
Work as part of a designated administrative /
clinical team delivering care that focuses on the direct needs of the
patient/service user
-
Carry out specific delegated administrative,
clinical and care tasks and responsibilities to a high standard and competency,
under direction and supervision
-
Work with a mentor to take responsibility for
developing own clinical competence, leadership and reflective practice skills
within the workplace.
-
Provide feedback to assist in the evaluation and
development of the GP Assistant role.
-
Link with the GP, care home, different practice
departments and outside agencies.
- As these
are new roles the duties and responsibilities will evolve and therefore the
successful candidate will need to be able to adapt to the needs of the PCN
The Administrative team
will be responsible for:
-
Summarising medical records
-
Sorting all clinical post and prioritising for
the GP in terms of actions. Signposting some post to others such as clinical
pharmacist etc.
-
Extracting all information from clinical letters
that needs coding and adding to notes
-
Arranging appointments, referrals, tests and
follow up appointments of patients
-
Medication changes from letters
-
Data quality - coding from searches improving
diagnosis rates and increasing prevalence
-
Supporting the digitisation of medical records
-
Delivery of Quality Improvement work.
-
Awareness of contractual responsibilities (LES
and DES requirements) and ensuring these are met and activity is coded appropriately
-
Input data into the patients healthcare records
as necessary
-
Input and extract data as required to support
practice reports
-
Carry out system searches as requested
-
Support reception staff, providing cover during
staff absences.
- There will be opportunities to develop clinical skills and knowledge.
Further details are available from the job description and person specification.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- NVQ Level 2 in Health and Social Care
- GP Assistant certificate
- Care Certificate (clinical team only)
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Able to give lifestyle advice and promote self care (clinical team only)
- Holistic approach to care (clinical team only)
Desirable
- Experience of working in a health care setting
- Experience of working across the PCN
- Experience on Information Governance and Safeguarding
- Experience on clinical healthcare assistant role
- Experience of summarising, data coding, data quality (administrative team only)
- An interest or working knowledge of any area of Chronic Disease management (clinical team only).
- An interest in working with people suffering with dementia and frailty.
- An interest or working knowledge of people living in a care home setting
- Experience of working in General Practice
Skills / Personal Qualities
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of Office and Outlook
- Systmone experience
- Understanding of clinical coding
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously but within guidelines and competencies
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Attention to detail
- Data reporting and data management skills
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Able to work as part of a team and make a positive contribution
- Ability to work under pressure
- Ability to drive / travel independently
Desirable
- Systmone experience
- Flexibility to work outside of core office hours
- Willing to have an enhanced Disclosure Barring Service (DBS) check
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- NVQ Level 2 in Health and Social Care
- GP Assistant certificate
- Care Certificate (clinical team only)
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Able to give lifestyle advice and promote self care (clinical team only)
- Holistic approach to care (clinical team only)
Desirable
- Experience of working in a health care setting
- Experience of working across the PCN
- Experience on Information Governance and Safeguarding
- Experience on clinical healthcare assistant role
- Experience of summarising, data coding, data quality (administrative team only)
- An interest or working knowledge of any area of Chronic Disease management (clinical team only).
- An interest in working with people suffering with dementia and frailty.
- An interest or working knowledge of people living in a care home setting
- Experience of working in General Practice
Skills / Personal Qualities
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of Office and Outlook
- Systmone experience
- Understanding of clinical coding
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously but within guidelines and competencies
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
- Attention to detail
- Data reporting and data management skills
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Able to work as part of a team and make a positive contribution
- Ability to work under pressure
- Ability to drive / travel independently
Desirable
- Systmone experience
- Flexibility to work outside of core office hours
- Willing to have an enhanced Disclosure Barring Service (DBS) check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
