Job summary
Conexus Healthcare CIC are looking for a PCN Business
Manager to lead the established team at
West Wakefield PCN.
If you like working in a fast-paced, complex
environment where you will need to get involved in all aspects of management,
then this could be the role for you!
This is a compelling opportunity to use your management
and leadership expertise to facilitate the strategic growth of the PCN and
deliver services in line with the Network Contract Directed Enhanced Service specification
(DES) that meet the needs of our population and improves care for our 68,000
patients.
Main duties of the job
Your role will be to lead and manage all aspects of
the PCNs business, including management of the PCN budget, ARRS staff and
contracts.
As part of the West Wakefield PCN team, you will be
involved in supporting our General Practices to develop ideas, formulate plans
and evaluate activities that meet our contractual requirements and improve care
for our patients, working closely with colleagues from the ICB and other neighbouring
PCNs.
To thrive in this role, youll need to have experience
in managing and leading a team, the ability to negotiate and influence and the
determination to successfully manage a number of relationships and competing
priorities in a challenging and complex environment.
Youll really stand out if you have previous
experience of managing a PCN or other team in a Primary Care or General
Practice role.
About us
West Wakefield is a Primary Care Network
of 5 practices Chapelthorpe Medical Centre, Middletown Medical Centre, Orchard
Croft Medical Centre, Ossett Health Centre and Lupset Health Centre. We are a team of forward-thinking General
Practices covering circa 68,000 patients in the West Wakefield area.
Our aim is to create a diverse team that supports
one another, has opportunities to share learning and engages in professional
development, while being integrated into the practices. The successful
applicant will work closely with the existing clinical and non-clinical teams
to deliver excellent patient care working collaboratively with colleagues.
Conexus Healthcare is the GP Confederation in
Wakefield. Our work includes:
- Delivering high-quality public facing health and care
services
- Providing Training and Consultancy support locally and
across the UK
- Supporting local Practices and Primary Care Networks
(PCNs)
- Providing a voice and influence for General Practice
in the Health and Care System
We're proud to have built a respectful, inclusive
place to work with staff who want to be part of a dynamic and thriving
organisation.
We continue to work hard and develop talent, invest in our people
and our communities.
Job description
Job responsibilities
Please see the attached job description and person spec for further details of the responsibilities of this role.
Job description
Job responsibilities
Please see the attached job description and person spec for further details of the responsibilities of this role.
Person Specification
Other
Essential
- Independently mobile, able to travel across the Wakefield district
- Able to work flexibly to meet the needs of the business
Qualifications
Essential
- Educated to degree level
- Evidence of continuing professional development.
- Worked experience in management and leadership roles.
- Recognised management qualification or equivalent management experience and training.
Desirable
- Educated to degree level or higher in Management or similar (A)
- Coaching qualification.
- Project Management Qualification (A)
Experience
Essential
- Experience of coaching and mentoring a team
- Experience of successfully managing multi-disciplinary teams, including welfare, performance, and development.
- Experience of Using Microsoft 365 applications
- Experience of creating reports, and project plans.
- Experience of delivering service development and managing projects.
- Experience of working with a range of busy professionals in a changing environment
- Experience of working within Primary Care.
Desirable
- Experienced System One user
- Experience of managing contracts.
- Experience of developing business plans / case.
- Experience working as a PCN Business Manager
- Detailed understanding of governance and assurance in complex partnerships.
Personal Attributes
Essential
- Demonstrates self-awareness, an understanding of own impact on others and an ability to manage self, achieve results and maintain professional conduct in difficult and challenging situations.
- Personally and professionally motivated to achieve against the highest standards.
- Demonstrates innovation and creativity in decision-making by encouraging new ways of working and developing a culture of continual improvement.
- Is responsive and flexible, proactively searches for better ways of delivering services and sees change as an opportunity.
- Embodies the values of the organisation and demonstrates these through words, actions and behaviours.
- Recognises the limits of own skills and abilities and looks to others for expertise and support as necessary.
- Recognises the importance of individual contribution towards effective team performance and is consistently able to get the best out of their team and others they work with.
- A highly attuned awareness of the local and national political environment and the ability to navigate successfully through it.
- Awareness of the national and regional strategic and policy environment and ability to translate this locally.
Knowledge, Skills& Abilities
Essential
- Ability to set realistic and achievable objectives for self and others.
- Knowledge of budget and financial management processes with evidence of successfully managing limited budgets effectively.
- Ability to interpret information, and analyse data
- A proven track record of adaptability and flexibility within and across the work environment
- Excellent verbal and written skills with evidence of problem-solving, analytical, and numeracy skills
- Ability to prioritise own workload and meet demanding deadlines
- Able to negotiate with and influence staff, non-employed workers and partners irrespective of level of seniority and often without direct accountability or control.
- Ability to simultaneously manage a number of relationships and conflicting priorities across different work programmes
- Ability to work under pressure and meet deadlines
- Strong and effective negotiation and influencing skills.
- Able to apply analytical and problem-solving skills to resolve complex multi-faceted issues.
- Able to make considered decisions and implement them consistently
Desirable
- Knowledge of the local structures and local arrangements.
- Excellent knowledge of the PCN system structures
- Excellent understanding of the DES and IIF.
- Knowledge of different healthcare services within PCN.
- Understanding of PCN Finances
Person Specification
Other
Essential
- Independently mobile, able to travel across the Wakefield district
- Able to work flexibly to meet the needs of the business
Qualifications
Essential
- Educated to degree level
- Evidence of continuing professional development.
- Worked experience in management and leadership roles.
- Recognised management qualification or equivalent management experience and training.
Desirable
- Educated to degree level or higher in Management or similar (A)
- Coaching qualification.
- Project Management Qualification (A)
Experience
Essential
- Experience of coaching and mentoring a team
- Experience of successfully managing multi-disciplinary teams, including welfare, performance, and development.
- Experience of Using Microsoft 365 applications
- Experience of creating reports, and project plans.
- Experience of delivering service development and managing projects.
- Experience of working with a range of busy professionals in a changing environment
- Experience of working within Primary Care.
Desirable
- Experienced System One user
- Experience of managing contracts.
- Experience of developing business plans / case.
- Experience working as a PCN Business Manager
- Detailed understanding of governance and assurance in complex partnerships.
Personal Attributes
Essential
- Demonstrates self-awareness, an understanding of own impact on others and an ability to manage self, achieve results and maintain professional conduct in difficult and challenging situations.
- Personally and professionally motivated to achieve against the highest standards.
- Demonstrates innovation and creativity in decision-making by encouraging new ways of working and developing a culture of continual improvement.
- Is responsive and flexible, proactively searches for better ways of delivering services and sees change as an opportunity.
- Embodies the values of the organisation and demonstrates these through words, actions and behaviours.
- Recognises the limits of own skills and abilities and looks to others for expertise and support as necessary.
- Recognises the importance of individual contribution towards effective team performance and is consistently able to get the best out of their team and others they work with.
- A highly attuned awareness of the local and national political environment and the ability to navigate successfully through it.
- Awareness of the national and regional strategic and policy environment and ability to translate this locally.
Knowledge, Skills& Abilities
Essential
- Ability to set realistic and achievable objectives for self and others.
- Knowledge of budget and financial management processes with evidence of successfully managing limited budgets effectively.
- Ability to interpret information, and analyse data
- A proven track record of adaptability and flexibility within and across the work environment
- Excellent verbal and written skills with evidence of problem-solving, analytical, and numeracy skills
- Ability to prioritise own workload and meet demanding deadlines
- Able to negotiate with and influence staff, non-employed workers and partners irrespective of level of seniority and often without direct accountability or control.
- Ability to simultaneously manage a number of relationships and conflicting priorities across different work programmes
- Ability to work under pressure and meet deadlines
- Strong and effective negotiation and influencing skills.
- Able to apply analytical and problem-solving skills to resolve complex multi-faceted issues.
- Able to make considered decisions and implement them consistently
Desirable
- Knowledge of the local structures and local arrangements.
- Excellent knowledge of the PCN system structures
- Excellent understanding of the DES and IIF.
- Knowledge of different healthcare services within PCN.
- Understanding of PCN Finances
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
