Job summary
In line with our third area of work, detailed below, the purpose of the role will be to provide high quality administration and project support to the Primary Care Networks (PCNs) in Wakefield.
As a highly motivated individual, the post holder will be expected to lead on the provision
of high quality general, financial, HR and corporate administrative support across multiple
PCNs. Managing the design, implementation and ongoing development of systems,
processes and policies for the smooth running of all back-office functions.
Utilising excellent communication skills, the Business Support Officer will develop
professional working relationships with members of: Conexus Healthcare Ltd, staff in the
Primary Care Networks and other system partners.
The post holder will work from multiple sites across Wakefield & District and will work
flexibly to meet the needs of the networks.
Please note we may close this advert early upon receiving enough suitable applications.
Main duties of the job
General duties such as:
- Organising a variety of events and meetings
- Maintain and update websites or PCN intranets
- Create templates and carry out other administrative tasks within clinical systems
Administration duties such as:
- Acting as a point of contact for the networks
- Support the production of documentation
- Support hiring managers with recruitment activity
- Support with financial administration
Governance duties such as:
- Capturing meetings through high quality and accurate minutes
- Diary management
Project Management duties such as:
- Creating and maintaining project plans
- Maintain good communication with stakeholders and team members
Other duties may be required to meet the responsibilities of the post and the requirements
of the organisation and the primary care networks. You will work as part of the wider Business
Support Officer team to support other business areas during absence or annual leave of other
business support colleagues.
About us
Conexus Healthcare Limited is the Confederation for general practice in Wakefield, we have
four areas of work.
- Delivery of high-quality public facing Health and Wellbeing services across the
Wakefield District:
We develop, manage and deliver health and care services that
support the population of the whole Wakefield district
- Delivery of Training, Development and Consultancy support across the United
Kingdom:
We design and deliver a range of training courses, development activity
and provide advice and guidance that supports general practices and other primary
care organisations.
- Supporting Our Practices and Primary Care Networks (PCNs): We support general
practices and PCNs across the Wakefield district to be more resilient, sustainable and
deliver better patient care and care for the health needs of their populations.
- Providing a voice and influence for General Practice in the Health and Care System:
We provide a forum to develop a unified voice for General Practice and support
general practices to cooperate and work collaboratively with the wider health and
care sector partners in the district.
Job description
Job responsibilities
Please see the attached job description for further details of duties/responsibilities and a person specification.
Job description
Job responsibilities
Please see the attached job description for further details of duties/responsibilities and a person specification.
Person Specification
Experience
Essential
- Experience of working successfully in a corporate administrative environment.
- Experience of clearly communications with a range of stakeholders, with excellent writing, data entry and presentation skills.
- Experience of creating high quality documentation for information and meetings.
- Experience of working with, and improving, administration systems and functions to support the delivery of high-quality services.
- Experience of working positively and productively with colleagues and external stakeholders.
- Experience in primary healthcare.
Desirable
- Experience of providing project administration.
- Experience using clinical systems.
Disposition
Essential
- Highly organised and methodical with a focus on detail and quality.
- Able to prioritise own work, schedule and organise own time, sometimes managing conflicting priorities with limited supervision.
- Able to coordinate and schedule competing priorities for a range of stff and external partners.
- Comfortable with working in multiple busy office environments, or remotely.
Other
Essential
- Able to meet Conexus Healthcare Ltd standards of attendance.
- Independently mobile with a flexible approach to travel across the locality.
Qualifications
Essential
- Educated to NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience.
Desirable
- Evidence of continuous development and of acquiring new skills/knowledge.
Knowledge/Abilities
Essential
- Knowledge of information governance standards around data security and confidentiality.
Desirable
- An understanding of general practice and primary care networks.
Skills and Aptitude
Essential
- Has a can-do attitude and enjoys developing solutions to problems or issues encountered in day to day work.
- Confident problem solver.
- Excellent IT skills.
- Confident navigating information systems.
- Recognises with the limits of own competence are exceeded and is able to identify how and from whom to seek support.
- Excellent written and verbal communication skills.
- Able to produce clear written communication for a wide range of audiences.
Person Specification
Experience
Essential
- Experience of working successfully in a corporate administrative environment.
- Experience of clearly communications with a range of stakeholders, with excellent writing, data entry and presentation skills.
- Experience of creating high quality documentation for information and meetings.
- Experience of working with, and improving, administration systems and functions to support the delivery of high-quality services.
- Experience of working positively and productively with colleagues and external stakeholders.
- Experience in primary healthcare.
Desirable
- Experience of providing project administration.
- Experience using clinical systems.
Disposition
Essential
- Highly organised and methodical with a focus on detail and quality.
- Able to prioritise own work, schedule and organise own time, sometimes managing conflicting priorities with limited supervision.
- Able to coordinate and schedule competing priorities for a range of stff and external partners.
- Comfortable with working in multiple busy office environments, or remotely.
Other
Essential
- Able to meet Conexus Healthcare Ltd standards of attendance.
- Independently mobile with a flexible approach to travel across the locality.
Qualifications
Essential
- Educated to NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience.
Desirable
- Evidence of continuous development and of acquiring new skills/knowledge.
Knowledge/Abilities
Essential
- Knowledge of information governance standards around data security and confidentiality.
Desirable
- An understanding of general practice and primary care networks.
Skills and Aptitude
Essential
- Has a can-do attitude and enjoys developing solutions to problems or issues encountered in day to day work.
- Confident problem solver.
- Excellent IT skills.
- Confident navigating information systems.
- Recognises with the limits of own competence are exceeded and is able to identify how and from whom to seek support.
- Excellent written and verbal communication skills.
- Able to produce clear written communication for a wide range of audiences.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
