Receptionist/Administrator

Job summary

Rushden Medical Centre is an established GP Practice in Rushden providing excellent care to the local community. As the practice grows, we are looking for an experienced Receptionist/Administrator to join their expanding team. Teamwork and mutual support is integral to our working practices and we offer a friendly and supportive atmosphere.

The role can be full-time or part-time and the suitable candidate must have a customer services background with excellent communication skills.

Main duties of the job

• Answer telephone calls from patients and other healthcare professionals
• Booking, cancelling or amending appointments via the clinical system
• Issuing repeat prescriptions
• Effective and efficient reception service is provided to patients upon arrival
• Processing and distributing incoming and outgoing mail
• Support and assist clinicians as required
• Typing, filing and retrieving paperwork, photocopying and scanning
• Communicate test results where appropriate, ensuring accuracy
• Action tasks and emails set via the clinical systems and NHS email
• Daily preparation of clinician rooms at the beginning and end of each day
• Setup of new patients onto the computer system
• Receive and accurately record requests for home visits
• Undertake all administration tasks set such ass handling of petty cash, DAN rates, complaints, ordering stock etc.
• Opening / closing of surgery premises and maintaining security if required

About us

• Flexible and friendly
• Have excellent customer services skills
• Excellent communication skills
• You must enjoy working in a team
• Good IT skills
• Have the ability to work within a fast paced environment
• Experience working in General Practice and SystmOne would be desirable but not essential.