Job summary
We are seeking an individual, with previous Dispensary experience, NVQ2 Pharmacy Services or above qualification, to manage the day to day running of our Dispensary alongside our Pharmacists. The position is for 32 hours per week, which includes alternate Saturday mornings.
Main duties of the job
The main duties of the Dispensary Manager involve overseeing the daily operations of our busy Pharmacy/Dispensary. This includes managing staff, ensuring compliance with relevant laws and regulations, maintaining stock levels, and implementing effective sales and customer service strategies. The manager is also responsible for creating and updating standard operating procedures, handling financial aspects, and ensuring the dispensary operates efficiently and safely.
About us
At Ixworth Surgery we acknowledge that village life remains distinct from that in a town. Our aim is to provide excellent 21st century medical care, whilst retaining the traditional style and personal approach of country doctoring.
Ixworth Surgery is a GMS GP practice with a patient list of 9,000. It is owned and operated by 4 GP partners who are supported by Salaried GPs, Nurse Practitioners, a Respiratory Nurse Specialist, Practice Nurses and a Health Care Assistant. There is also an onsite pharmacy/dispensary. Administrative support is provided by the Practice Management team, Admin team and Reception team.
Ixworth Surgery is a part of Blackbourne Primary Care Network. The practices that form Blackbourne PCN are located in West Suffolk, close by to Bury St Edmunds, and care for patients in rural communities.
Job description
Job responsibilities
JOB TITLE:DISPENSARY MANAGER
REPORTS TO:Management Team
HOURS:32 hours per week
Job summary:
To ensure the provision of quick, efficient and accurate dispensing of medication to the patients of Ixworth Surgery.
Key tasks:
- Managing the dispensary staff To provide day to day support, leadership, first line supervision, guidance and motivation ensuring an efficient and professional manner is maintained whilst achieving organisational goals..
- DSQS staff competency recording, development and maintenance of SOPs, record significant events
- Sorting prescriptions, checking endorsements, preparing forms and submitting prescriptions monthly to the NHS Prescription Services; preparing vaccine list; dealing with prescriptions returned by the NHS Prescription Services
- Ensure the effective running of the dispensing robot and manage routine robot maintenance checks.
For full job description, please see attached documents.
Job description
Job responsibilities
JOB TITLE:DISPENSARY MANAGER
REPORTS TO:Management Team
HOURS:32 hours per week
Job summary:
To ensure the provision of quick, efficient and accurate dispensing of medication to the patients of Ixworth Surgery.
Key tasks:
- Managing the dispensary staff To provide day to day support, leadership, first line supervision, guidance and motivation ensuring an efficient and professional manner is maintained whilst achieving organisational goals..
- DSQS staff competency recording, development and maintenance of SOPs, record significant events
- Sorting prescriptions, checking endorsements, preparing forms and submitting prescriptions monthly to the NHS Prescription Services; preparing vaccine list; dealing with prescriptions returned by the NHS Prescription Services
- Ensure the effective running of the dispensing robot and manage routine robot maintenance checks.
For full job description, please see attached documents.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent, including Maths and English (C or above)
- NVQ 2 Pharmacy Services or above
Desirable
- Hold a relevant management qualification
Personal Attributes
Essential
- Ability to work flexibly to meet Practice demands
- Sensitive and shows empathy in difficult situations
- Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies
- Caring attitude to patients
- Must value and appreciate the worth of others
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- Progressive, forward-thinking attitude
Desirable
- Commitment to continuing education and professional development
Experience
Essential
- Experience in supervising/managing staff
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a health care setting
- Excellent communication skills (written and oral)
- Effective time management
- Ability to work on their own and as part of a team
- Clear and respectful telephone style
- Experience of working in General Practice
- Ability to maintain confidentiality
Desirable
- Strong IT skills
- Problem solving & analytical skills
Physical Requirements
Essential
Desirable
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent, including Maths and English (C or above)
- NVQ 2 Pharmacy Services or above
Desirable
- Hold a relevant management qualification
Personal Attributes
Essential
- Ability to work flexibly to meet Practice demands
- Sensitive and shows empathy in difficult situations
- Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies
- Caring attitude to patients
- Must value and appreciate the worth of others
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- Progressive, forward-thinking attitude
Desirable
- Commitment to continuing education and professional development
Experience
Essential
- Experience in supervising/managing staff
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a health care setting
- Excellent communication skills (written and oral)
- Effective time management
- Ability to work on their own and as part of a team
- Clear and respectful telephone style
- Experience of working in General Practice
- Ability to maintain confidentiality
Desirable
- Strong IT skills
- Problem solving & analytical skills
Physical Requirements
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.