Document Navigator

Job description

Job responsibilities

Document Navigation

• Collect all correspondence from patient services delivered by patients and external health providers.
• Distribute correspondence to appropriate department such as the secretarial team, private work team, accounts, and dispensary, highlighting any urgent correspondence
• Prioritise and action urgent requests as appropriate
• Check for duplications of documents within correspondence and action appropriately
• Average blood pressure results to check for urgent triaging
• Prepare postal correspondence for scanning and collection by Royal mail
• Scan non-urgent clinical documents and post them to Docman for filing to the patient records.
• Identify urgent scanning tasks and complete or delegate urgent scanning tasks to scanners and filers for filing via Docman.
• Process clinical documents from patient services emails to Docman and file to the patient record
• File documents from Docman to the patient record using the appropriate templates to task the GP/secretaries/Physiotherapists.
• Use Emis to create tasks for other medical staff such as the nursing team
• Action EMIS tasks from GPs or other departments (e.g., patient services, dispensary) related to patient clinical records.
• Training and Development
• Be responsible for ensuring that all E learning is completed and up to date
• Contribute to the training and development of new staff
• Act as a referral point for team members, imparting knowledge, and guidance regarding document management.
• Identify areas for development in readiness for one-to-one meetings with your line manager to create professional development plans

• Miscellaneous

  • Communicating GP whereabouts and GP buddies to the team daily by completing the white board

Person Specification

Qualifications

Essential

• Good standard of general education

Desirable

• Working within the health care service in administrative role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rothschild House Group

Address

Chapel Street

Tring

Hertfordshire

HP23 6PU

Employer's website

https://www.rothschildhousesurgery.co.uk/ (Opens in a new tab)