Cardinal Medical Practice

Medical Secretary

The closing date is 30 June 2025

Job summary

Cardinal Medical Practice has a fantastic and highly rewarding opportunity for a dedicated and motivated Medical Secretary to join our progressive and innovative training practice, which encourages the development of all staff and where you will have support and investment in your career progression.

Patient care is paramount to the Partners alongside the well-being of the team within the practice. With outstanding staff retention, a varied multi-disciplinary team, Cardinal Medical Practice offers a chance to the right candidate to be part of an amazing team who aren't afraid to think outside of the box and can offer incredible prospects and a happy, friendly place to work.

We are flexible and keenly support and promote staff work-life balance and development, currently supporting 4 Nurses on various stages of the Nurse Practitioner pathway and modules.

Sound like what you are looking for?

Why not come and join our Cardinal family?

Main duties of the job

Provide an efficient audio and copy typing service for GPs and other health professional as required. This includes typing of letters, reports, patient referrals, minutes, memorandums etc ensuring accuracy and quality.

Submit referrals electronically

Book appointments via E-Referral System

Deal with referral rejections

Liaise with hospital regarding patient appointments and other matters

Maintain filing and administrative systems so that written or computer information is easily accessible and secure.

Maintain the computer clinical system in an accurate and secure manner.

Undertake general admin duties, including filing, photo-copying, scanning and sending correspondence.

About us

Located on the outskirts of Ipswich town centre, Cardinal Medical Practice is the largest medical practice in Suffolk and was formed as a result of a merger between Chesterfield Drive, Deben Road and Norwich Road Surgeries. The practice is vastly dedicated to offering high quality care to a population of approximately 30,000 patients.

The practice has a clinical team of 4 GP Partners, 8 Salaried GP's, 2 GP Registrars, Advanced Nurse Practitioners, Paramedics, Physicians Associates, Practice Nurses, Nurse Associates, Healthcare Assistants, Care Co-ordinators and additional healthcare professionals. The team is supported by Management and a large administrative team.

If you would like any further information about the role, please contact Andrew Preston, General Manager in the first instance - andrew.preston3@nhs.net

Informal visits are welcomed and encouraged.

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0397-25-0003

Job locations

Deben Road Surgery

2 Deben Road

Ipswich

IP1 5EN


The Chesterfield Drive Surgery

29 Chesterfield Drive

Ipswich

IP1 6DW


Doctors Surgery

199 Norwich Road

Ipswich

IP1 4BX


Job description

Job responsibilities

Job Summary

To provide administrative support to our practice team, including typing medical letters and reports, processing referrals, dealing with patient enquiries on the telephone, and processing documents.

Main Duties

Provide an efficient audio and copy typing service for GPs and other health professional as required. This includes typing of letters, reports, patient referrals, minutes, memorandums etc ensuring accuracy and quality.

Submit referrals electronically

Book appointments via E-Referral System

Deal with referral rejections

Liaise with hospital regarding patient appointments and other matters

Maintain filing and administrative systems so that written or computer information is easily accessible and secure.

Maintain the computer clinical system in an accurate and secure manner.

Undertake general admin duties, including filing, photo-copying, scanning and sending correspondence.

Other Responsibilities

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, CQC.

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/audit and clinical standard setting within the organisation

Contributing to the housekeeping and updating of computer-based patient records.

To comply with the Practice IT policy.

Contributing to read-coding patient data.

Attending training and events organised by the practice or other agencies, where appropriate.

Job description

Job responsibilities

Job Summary

To provide administrative support to our practice team, including typing medical letters and reports, processing referrals, dealing with patient enquiries on the telephone, and processing documents.

Main Duties

Provide an efficient audio and copy typing service for GPs and other health professional as required. This includes typing of letters, reports, patient referrals, minutes, memorandums etc ensuring accuracy and quality.

Submit referrals electronically

Book appointments via E-Referral System

Deal with referral rejections

Liaise with hospital regarding patient appointments and other matters

Maintain filing and administrative systems so that written or computer information is easily accessible and secure.

Maintain the computer clinical system in an accurate and secure manner.

Undertake general admin duties, including filing, photo-copying, scanning and sending correspondence.

Other Responsibilities

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, CQC.

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/audit and clinical standard setting within the organisation

Contributing to the housekeeping and updating of computer-based patient records.

To comply with the Practice IT policy.

Contributing to read-coding patient data.

Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Experience

Essential

  • Previous experience in a Medical Secretary role within Primary Care or NHS setting
Person Specification

Experience

Essential

  • Previous experience in a Medical Secretary role within Primary Care or NHS setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cardinal Medical Practice

Address

Deben Road Surgery

2 Deben Road

Ipswich

IP1 5EN


Employer's website

https://www.cardinalmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cardinal Medical Practice

Address

Deben Road Surgery

2 Deben Road

Ipswich

IP1 5EN


Employer's website

https://www.cardinalmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Manager

Andrew Preston

andrew.preston3@nhs.net

07464960766

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0397-25-0003

Job locations

Deben Road Surgery

2 Deben Road

Ipswich

IP1 5EN


The Chesterfield Drive Surgery

29 Chesterfield Drive

Ipswich

IP1 6DW


Doctors Surgery

199 Norwich Road

Ipswich

IP1 4BX


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