Job responsibilities
Reports to: Operations
Manager/Practice Manager
Hours: 30
hrs per week (Negotiable)
Job Summary:
The General Practice Assistant will support the smooth
running of clinics by performing the more routine
administration and basic clinical tasks on behalf of the GP,
freeing up their time to focus on the patient.
The GPA must ensure that they work within and recognise
their scope of practice, escalating any concerns to the GP.
Main Responsibilities
The post holder will
be expected to:
Support the GP with completing basic
observations as required e.g., dipping urine, taking blood pressure, ECGs, phlebotomy
& basic annual reviews.
Extracting all information from clinical letters
that needs coding and adding to notes.
Explaining treatment procedures to patients as
requested by the GP.
Sorting clinical post and prioritising for the
GP in terms of actions using Docman. Signposting some post to others such as
clinical pharmacist etc.
Confidentiality
In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation to
their health and other matters. They do so in confidence and have the right to
expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in
this Job Description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and other
healthcare workers. They may also have access to information relating to the
Practice as a business organisation. All such information from any source is to
be regarded as strictly confidential.
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the Practice may only
be divulged to authorised persons in accordance with the Practice policies and
procedures relating to confidentiality and the protection of personal and
sensitive data.
Health and safety
The post-holder will assist in promoting and maintaining
their own and others health, safety and security as defined in the Practice
Health & Safety Policy, to include:
Using personal security systems within the
workplace according to Practice guidelines.
Identifying the risks involved in work
activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update
knowledge and skills.
Using appropriate infection control procedures
and maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality and
diversity
Acting in a way that recognises the importance
of peoples rights, interpreting them in a way that is consistent with Practice
procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and
beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and
of the individual, is non-judgmental and respects their circumstances,
feelings, priorities and rights.
Acting in a way that recognises the importance
of peoples rights, interpreting them in a way that is consistent with Practice
procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and
beliefs of patients, carers and colleagues.
Personal/Professional
development
Participate in an annual individual performance
review, including taking responsibility for maintaining a record of own
personal and/or professional development.
Participate in regular supervision provided by a
named/duty senior/more experienced clinician regarding clinical elements of the
role and/or issues arising in the practice.
Take responsibility for own development,
learning and performance and demonstrate skills and activities to others who
are undertaking similar work.
Attend all relevant annual updates.
Inform the lead GP of any concerns regarding the
GPA role and of any professional development needed.
Be aware of own role boundaries and what to do
when you have reached them.
Communication
The post-holder should recognise the importance of effective
communication within the team and strive to:
Communicate effectively with other team members.
Be familiar in all mediums of communications
such as email, tasks, telephone etc.
Communicate effectively with patients and
carers.
Recognise peoples needs for alternative methods
of communication and respond accordingly.
Review - This job
description will be subject to periodic review and amendment in consultation
with the post holder