Go back
Parkwood Surgery

Medical Secretary

The closing date is 04 July 2025

Apply for this job

Job summary

Parkwood Surgery is located in Hemel Hempstead. We are a friendly practice looking for an experienced Medical Secretary on a permanent part/full-time basis, to join our secretarial team.

We are looking to recruit for this role as quickly as possible and will review applications regularly, so the job may close early if a successful candidate is found.

Main duties of the job

We are seeking an experienced medical secretary with excellent computer, interpersonal, customer service and organisational skills to join our team. EMIS clinical system experience is desirable, but training will be provided. Good telephone/communication manner essential. The right candidate will have a methodical approach to fluctuating workloads and ability to work under pressure and as a team. Previous experience in a GP/healthcare setting is essential.

About us

Based in the Warners End area of Hemel Hempstead, the practice has a list size of 17,500 patients. We are committed to providing the highest standard of care for our patients. A highly experienced team of clinicians and administrative staff provide this Practice with comprehensive skills in a friendly, helpful environment to ensure that partners and staff achieve both their personal and professional goal.

Details

Date posted

21 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0373-25-0002

Job locations

Parkwood Drive

Hemel Hempstead

Hertfordshire

HP1 2LD


Job description

Job responsibilities

To provide efficient and comprehensive secretarial support to the practice as part of a small team of secretaries. Duties include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, preparation of letters, reports, patient referrals, minutes, memorandums etc and liaising with multidisciplinary team members/external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Job description

Job responsibilities

To provide efficient and comprehensive secretarial support to the practice as part of a small team of secretaries. Duties include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, preparation of letters, reports, patient referrals, minutes, memorandums etc and liaising with multidisciplinary team members/external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Person Specification

Qualifications

Essential

  • Good telephone manner
  • Excellent touch typing and quick speed
  • Customer service skills
  • Able to multitask
  • Excellent communication
  • Team player
  • Organised
  • Able to work under pressure
  • Positive attitude IT skills.

Desirable

  • Experience of working in a GP practice.

Experience

Essential

  • Excellent communication skills, both verbal and written. GCSE grade A to C in English.
  • Secretarial qualification.
Person Specification

Qualifications

Essential

  • Good telephone manner
  • Excellent touch typing and quick speed
  • Customer service skills
  • Able to multitask
  • Excellent communication
  • Team player
  • Organised
  • Able to work under pressure
  • Positive attitude IT skills.

Desirable

  • Experience of working in a GP practice.

Experience

Essential

  • Excellent communication skills, both verbal and written. GCSE grade A to C in English.
  • Secretarial qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Parkwood Surgery

Address

Parkwood Drive

Hemel Hempstead

Hertfordshire

HP1 2LD


Employer's website

http://www.parkwoodsurgery.nhs.uk (Opens in a new tab)

Employer details

Employer name

Parkwood Surgery

Address

Parkwood Drive

Hemel Hempstead

Hertfordshire

HP1 2LD


Employer's website

http://www.parkwoodsurgery.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Management Consultant

Sue Rivers-Brown

sue.riversbrown@nhs.net

01442250117

Details

Date posted

21 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0373-25-0002

Job locations

Parkwood Drive

Hemel Hempstead

Hertfordshire

HP1 2LD


Supporting documents

Privacy notice

Parkwood Surgery's privacy notice (opens in a new tab)