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Parkview Surgery

Receptionist

The closing date is 11 February 2026

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Job summary

Parkview Surgery has an exciting opportunity for an experienced and motivated Receptionist to join our growing, friendly team.

As the first point of contact for our patients, you will play a vital role in ensuring the smooth running of the practice. We are looking for a candidate who is passionate about patient care, thrives in a fast-paced environment, and is a dedicated team player.

Main duties of the job

The successful candidate will be responsible for a variety of administrative and front-of-house tasks, including:

  • Managing a high volume of calls with a professional and empathetic telephone manner.

  • Processing patient registrations and booking appointments accurately.

  • Utilising EMIS Web to manage patient records and clinical data.

  • Liaising with clinical staff and external healthcare providers to ensure seamless patient care.

  • Handling patient queries and administrative tasks under pressure while maintaining a high standard of service.

About us

Parkview Surgery is a forward-thinking GP practice dedicated to providing high-quality care to our local community. We pride ourselves on our supportive working environment and our commitment to the professional development of our staff. You will be joining a team that values collaboration, kindness, and excellence.

Details

Date posted

04 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0344-26-0000

Job locations

36 Cressingham Road

Edgware

London

HA8 0RW


Job description

Job responsibilities

To act as the first point of contact for patients and visitors, providing a professional, efficient, and friendly service. The post-holder will assist the clinical team by managing patient flow, handling telephone inquiries, and performing essential administrative tasks using the EMIS Web system.

Job description

Job responsibilities

To act as the first point of contact for patients and visitors, providing a professional, efficient, and friendly service. The post-holder will assist the clinical team by managing patient flow, handling telephone inquiries, and performing essential administrative tasks using the EMIS Web system.

Person Specification

Qualifications

Essential

  • - GCSE grade A-C in English and Math or equivalent

Desirable

  • - Other healthcare related training or qualifications

Experience

Essential

  • - Minimum one year experience of working in GP surgery or a similar setting.
  • - Proficient in EMIS Web
  • - Excellent verbal and written communication skills
  • - Ability to multitask and work calmly under pressure
  • - Strong understanding of confidentiality/ GDPR

Desirable

  • - knowledge of Docman and other NHS clinical software
  • - Demonstrable experience in a fast-paced customer-facing or administrative role
Person Specification

Qualifications

Essential

  • - GCSE grade A-C in English and Math or equivalent

Desirable

  • - Other healthcare related training or qualifications

Experience

Essential

  • - Minimum one year experience of working in GP surgery or a similar setting.
  • - Proficient in EMIS Web
  • - Excellent verbal and written communication skills
  • - Ability to multitask and work calmly under pressure
  • - Strong understanding of confidentiality/ GDPR

Desirable

  • - knowledge of Docman and other NHS clinical software
  • - Demonstrable experience in a fast-paced customer-facing or administrative role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Parkview Surgery

Address

36 Cressingham Road

Edgware

London

HA8 0RW


Employer's website

https://www.parkviewsurgeryedgware.co.uk/ (Opens in a new tab)

Employer details

Employer name

Parkview Surgery

Address

36 Cressingham Road

Edgware

London

HA8 0RW


Employer's website

https://www.parkviewsurgeryedgware.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Thirumagal Vijenthra

t.vijenthra1@nhs.net

02089067980

Details

Date posted

04 February 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0344-26-0000

Job locations

36 Cressingham Road

Edgware

London

HA8 0RW


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