Business Support Manager

Job summary

The Business Support Manager plays a key role in ensuring the effective, efficient, and operation of the GP practice. Working closely with the Practice Manager, the post holder is responsible for overseeing non-clinical functions including administration, finance support, Estates Support, governance, and operational performance.

The role focuses on providing business support to enable high-quality patient care, regulatory compliance, and sustainable practice development. The Business Support Manager support teams, manages systems and processes, supports service improvement initiatives, and contributes to financial and strategic planning.

This role requires strong organisational, leadership, and problem-solving skills, with a good understanding of primary care operations, NHS frameworks, and data-driven performance management.

Main duties of the job

The below is not an exhaustive list of duties and you will be expected to perform tasks as necessitated by within the organisation and the overall business objectives of the organisation.

Main Responsibilities

Responsible for creating and merging of new clinical templates

Monitoring QOF statistics and creating reports to review with Practice Manager

External Reporting for PPA claims

External claims for Minor Surgery and other AQP services.

CQRS reporting

Ensure that Enhanced services such as Les and Des and performing to highest standard

System 1 reporting inclusive QOF,

Estates Management

Cleaning team management

Payroll and finances input

Chair Thursday Clinical meetings in the absence of PM

To keep in regular communication with the Practice manager to ensure all services are performing to standard set

Retrieve quotes for building maintenance

Manage Fire drill testing Weekly

Manage website and social accounts.

Maintain records for Building

IT Support/ Main Point Contact

Stock ordering

About us

Our practice operates out of a single site in purpose built modern premises in the pleasant residential area of Tingley/East Ardsley near Leeds. We sit between the M1 and M62 motorways, making the area popular with commuters and our practice easy to get to