Practice Manager

Spring House Surgery

The closing date is 09 May 2025

Job summary

We are still searching for a for a forward-thinking Practice Manager to join our established and passionate team. This is an exciting opportunity for someone to guide and improve the practice through the up can coming changes within General Practice.We are looking for someone to provide leadership and promote our organisations values to enable the practice to meet its agreed aims and provide the best quality care for our patients.

The successful candidate will provide operational oversight to ensure the smooth, efficient and safe running of the practice. Working effectively with the Partners they will be involved in effective decision making, strategic planning and enable a profitable working environment.

Main duties of the job

Ideally, we would like applicants to possess:-

  • Exceptional leadership and people management skills.
  • Excellent communication skills with partners, staff, patients and colleagues both internally and externally.
  • IT skills, ideally using EMIS Web.
  • Operational and strategic management skills, preferably in the NHS.
  • Strong HR skills with knowledge of current employment legislation.
  • Self-motivated, organised and able to manage, motivate and develop a team.
  • Experience in general practice finance.

Salary competitive, dependant on experience.

About us

With 7000 patients, our practice team consists of 4 GP Partners, 2 Practice Nurses, 1 HCA, and a very experienced and supportive team of reception/administration staff.

We are a PMS practice with good achievement in all areas.

We are also a proactive training practice accommodating medical students, FY1/2s, ST1/2. medical students.

Date posted

22 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0314-25-0002

Job locations

555 Chorley Old Road

Bolton

BL1 6AF


Job description

Job responsibilities

A Practice Manager isresponsible for the administrative, financial, and operational aspects of a medical practice, ensuring smooth and efficient daily operations while prioritizing patient care and meeting financial goals.They manage staff, oversee budgets, ensure compliance with regulations, and may also be involved in business planning and developing systems for patient access and records.

Key Responsibilities of a Practice Manager

Management and Supervision.Oversee and supervise administrative staff, including medical secretaries, receptionists, and other support personnel.

Financial Management.Manage budgets, billing, payroll, and ensure the practice's financial sustainability.

Operational Management.Manage daily operations, including appointment scheduling, patient records, inventory, and IT systems.

Compliance and Regulations.Ensure compliance with health and safety regulations, industry standards, and NHS contractual obligations.

Business Planning and Development.Develop and implement business plans to improve the practice's efficiency, profitability, and patient experience.

Staff Development.Train and develop non-clinical staff to ensure they are equipped with the necessary skills and knowledge.

Patient Access and Care.Oversee and manage appointment systems to ensure timely and effective patient access to care.

Quality Assurance.Monitor and assess practice performance, ensuring that the practice meets patient access and demand targets.

In summary, a Practice Manager acts as a leader and coordinator, ensuring the smooth and efficient operation of a medical practice while focusing on patient care, financial stability, and compliance with relevant regulations.

More detailed Job Description is available on request.

Job description

Job responsibilities

A Practice Manager isresponsible for the administrative, financial, and operational aspects of a medical practice, ensuring smooth and efficient daily operations while prioritizing patient care and meeting financial goals.They manage staff, oversee budgets, ensure compliance with regulations, and may also be involved in business planning and developing systems for patient access and records.

Key Responsibilities of a Practice Manager

Management and Supervision.Oversee and supervise administrative staff, including medical secretaries, receptionists, and other support personnel.

Financial Management.Manage budgets, billing, payroll, and ensure the practice's financial sustainability.

Operational Management.Manage daily operations, including appointment scheduling, patient records, inventory, and IT systems.

Compliance and Regulations.Ensure compliance with health and safety regulations, industry standards, and NHS contractual obligations.

Business Planning and Development.Develop and implement business plans to improve the practice's efficiency, profitability, and patient experience.

Staff Development.Train and develop non-clinical staff to ensure they are equipped with the necessary skills and knowledge.

Patient Access and Care.Oversee and manage appointment systems to ensure timely and effective patient access to care.

Quality Assurance.Monitor and assess practice performance, ensuring that the practice meets patient access and demand targets.

In summary, a Practice Manager acts as a leader and coordinator, ensuring the smooth and efficient operation of a medical practice while focusing on patient care, financial stability, and compliance with relevant regulations.

More detailed Job Description is available on request.

Person Specification

Experience

Essential

  • Previous Management Experience.
  • Knowledge of employment lase, health and safety legislation and risk assessments.
  • Knowledge of recruitment, staff training and staff motivation.
  • Experience of complex administration and record keeping in a office environment.
  • Ability to learn and understand new software and administrative proceedures.
  • Knowledge of book keeping and management accounts.
  • Experience in PAYE/NIC and pension management.

Desirable

  • Evidence of job stability.
  • Evidence of self directed learning or development.
  • Car driver/clean licence.
  • Experience of Primary care work.

Qualifications

Essential

  • Appropriate management qualification, and a proven experience of motivating people. Experience of working in the NHS/general practice experience can be an advantage.
  • GCSE Grade A English and Maths

Desirable

  • Experience in Primary Care/NHS.
  • Experience in dealing with the General Public.
  • Previous experience in an analytical role.
  • Experience in using EMIS Clinical Software.
Person Specification

Experience

Essential

  • Previous Management Experience.
  • Knowledge of employment lase, health and safety legislation and risk assessments.
  • Knowledge of recruitment, staff training and staff motivation.
  • Experience of complex administration and record keeping in a office environment.
  • Ability to learn and understand new software and administrative proceedures.
  • Knowledge of book keeping and management accounts.
  • Experience in PAYE/NIC and pension management.

Desirable

  • Evidence of job stability.
  • Evidence of self directed learning or development.
  • Car driver/clean licence.
  • Experience of Primary care work.

Qualifications

Essential

  • Appropriate management qualification, and a proven experience of motivating people. Experience of working in the NHS/general practice experience can be an advantage.
  • GCSE Grade A English and Maths

Desirable

  • Experience in Primary Care/NHS.
  • Experience in dealing with the General Public.
  • Previous experience in an analytical role.
  • Experience in using EMIS Clinical Software.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spring House Surgery

Address

555 Chorley Old Road

Bolton

BL1 6AF


Employer's website

https://www.springhousesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Spring House Surgery

Address

555 Chorley Old Road

Bolton

BL1 6AF


Employer's website

https://www.springhousesurgery.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Practice Manager

Angela Kennedy

angela.kennedy1@nhs.net

01942848411

Date posted

22 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0314-25-0002

Job locations

555 Chorley Old Road

Bolton

BL1 6AF


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