Practice Manager

Job description

Job responsibilities

Patient services: maintaining effective systems for the smooth day to day running of the Practice.

Strategic development and financial planning of the practice: ensuring opportunities for the development of the practice are maximised.

Maximising income streams and ensuring cost efficiencies for the practice

Human Resource Management, maintaining an effective overview of and ensuring compliance with HR legislation.

Leadership and management of practice staff; ensuring a cohesive, stable and well-motivated workforce.

Health and Safety, risk assessments and compliance with mandatory training.

Overseeing day to day compliance with GDPR.

Ensuring Care Quality Commission compliance.

Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

Managing contracts for services i.e., ensuring the practice is compliant with health and safety/fire regulations.

Coordinating the reviewing and updating of all practice policies and procedures.

Leading change and continuous improvement initiatives; coordinating all projects within the practice.

Supporting the team to reach QOF targets.

Ensuring the practice maintains compliance with its NHS contractual obligations.

The management of the premises, including health and safety aspects such as risk assessments and mandatory training.

Managing the practice IT system, delegating staff to act as administrators.Ensuring compliance with IT security and IG.

Planning and monitoring income and cash flow to ensure income is maximised.

Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.

This job description reflects the current circumstances and may be revised and updated as service needs evolve. Any changes will be discussed with the role holder and/or reviewed during their annual appraisal.

Person Specification

Experience

Essential

• General Practice experience
• Excellent written and oral communication
• Proficient in the use of IT systems- EMIS web, Microsoft Office
• Experience of performance management, including appraisal writing, staff development
• Effective time management - Planning & Organising
• Ability to develop, implement and embed policy and procedure
• Experience of working in a management role in a healthcare setting
• Financial management experience
• Confident and assertive
• Excellent leadership skills
• Effective time management (planning and organizing)
• Ability to work in a busy environment and to prioritise, delegate and work to tight deadlines

Qualifications

Essential

• GCSE Grade A-C in Maths and English, or equivalent

Desirable

• Educated to degree level in healthcare or business
• Leadership and / or Management Qualification
• AMSPAR Qualification

Knowledge, skills and abilities

Essential

• Excellent leadership skills
• Ability to negotiate and influence
• Good diplomacy and assertiveness skills
• Effective time management with ability to work to tight deadlines
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills

Desirable

• Knowledge of Primary Care Networks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Downham Family Medical Practice

Address

Moorside Road

Bromley

BR1 5EP

Employer's website

https://www.downhamfamilymedicalpractice.co.uk (Opens in a new tab)