Clinical Administrator

Job description

Job responsibilities

Objectives of the Admin Team:

To ensure that administrative systems are in place to help clinicians meet the clinical requirements of the GP contract/QOF/Enhanced Services etc.

Provide administrative support to help clinicians maintain high standards of care across all clinical areas through audits, register checks, templates and coding, protocols, patient recall etc.

To ensure that administrative systems are in place to help the Practice maximise its income for clinical work done.

To register new patients and to keep existing patients registration details up to date in line with the NHS spine.

MAIN RESPONSIBILTIES:

Maintain long term condition registers. Monitor the patient list and send invites to patients accordingly. Monitor achievement of the QOF targets on a regularly. Liaise with the relevant clinical staff to aid achievement of QOF.

Clinical coding of documents on patient medical records.

Summarising incoming patient medical records accurately and in a timely manner.

Managing incoming and outgoing records as well as request from surgeries for patient summaries.

Managing incoming external and internal emails and tasks to the team.

Ensuring all safeguarding documents are coded and information sent to GP and or social workers in a timely manner.

Monitoring high risk drug blood monitoring ensuring patients are called in for appointments when required and followed up.

Other duties as reasonably requested by management.

SHARED RESPONSIBILTIES:

Work with the rest of the Admin Team to make sure that patient registrations (including change of address requests etc.) are completed in a timely manner. Also ensure that all processes relating to patient registrations (e.g. Workflow screens, GP Links, Dashboard and filing of new patient registrations) are completed regularly and that registration details and registration status information on our clinical system is accurate and up to date.

Person Specification

Experience

Essential

• Good standard of education, including qualifications in English and Maths.
• Competent user of Microsoft Office software, including basic knowledge of Excel.
• Experience of working in an office environment.
• Experienced administrator.

Desirable

• Experience of working within Primary Care.

Qualities/Attributes

Essential

• Must be accurate, with attention to detail as a priority.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to use own judgement, resourcefulness and common sense
• Organised.
• Ability to cover for colleagues planned and unplanned absence.
• Pleasant and articulate with a sense of humour.
• Ability to work under pressure and able to use own initiative.
• A team player who has the ability to work within a multi-skilled team.

Desirable

• Knowledge of medical terminology.

Knowledge/Skills

Essential

• Excellent keyboard and computer skills.
• Excellent communication skills, verbal and written.
• Experience of data management.

Desirable

• Experience of using Systm1.

Employer details

Employer name

Phoenix Health Group

Address

9 Chesterton Lane

Cirencester

Gloucestershire

GL7 1XG

Employer's website

https://www.phoenixhealthgroup.co.uk/ (Opens in a new tab)