Patient Services Team

The Helsby and Elton Practice

Information:

This job is now closed

Job summary

If you are friendly, kind and caring, we would like you to join are well run busy Patient Services Team.

We are first point of contact for all patients.

Dealing with all sorts of queries on a daily basis

Patient Services team is a well run busy office

First point of contact for all patients and outside agencies

Dealing with all aspects of admin and clerical duties

Main duties of the job

To answer phones in a polite caring manner

To deal with all queries on front desk

Deal with all Admin and clerical tasks

Hours will be at main surgery, until fully trained,

all training will be done in house

To have computer and IT basic skills

About us

Helsby and Elton surgery is a well run busy friendly expanding Surgery

We have five GP Partners

Salaried GP

ANP's (Advanced Nurse Practitioners)

Practice Nurses

HCA's (Health Care Assistants)

We are a training practice, and have a number of students training at present

Date posted

26 November 2024

Pay scheme

Other

Salary

£12.14 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0261-24-0001

Job locations

Lower Robin Hood Lane

Helsby

Frodsham

WA6 0BW


Job description

Job responsibilities

To answer phones in a polite caring manner

To deal with all queries on front desk

Deal with all Admin and clerical tasks

To have computer and IT basic skill

Practice policy and procedures

Booking appointments

Job description

Job responsibilities

To answer phones in a polite caring manner

To deal with all queries on front desk

Deal with all Admin and clerical tasks

To have computer and IT basic skill

Practice policy and procedures

Booking appointments

Person Specification

Qualifications

Essential

  • To have good communication and listening skills

Experience

Essential

  • Life Experience

Desirable

  • To fit in with the team
Person Specification

Qualifications

Essential

  • To have good communication and listening skills

Experience

Essential

  • Life Experience

Desirable

  • To fit in with the team

Employer details

Employer name

The Helsby and Elton Practice

Address

Lower Robin Hood Lane

Helsby

Frodsham

WA6 0BW


Employer's website

https://www.helsbyandeltonpractice.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Helsby and Elton Practice

Address

Lower Robin Hood Lane

Helsby

Frodsham

WA6 0BW


Employer's website

https://www.helsbyandeltonpractice.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Patient Services Manager

Sue Dodds

susan.dodds2@nhs.net

01928723676

Date posted

26 November 2024

Pay scheme

Other

Salary

£12.14 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0261-24-0001

Job locations

Lower Robin Hood Lane

Helsby

Frodsham

WA6 0BW


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