Job responsibilities
Duties and responsibilities:
NHS health checks
ECG recording
Phlebotomy
Ear Syringing
Simple dressings
Chaperoning duties
Year of Care Long Term Conditions
Processing and management of laboratory samples
requested by GPs/nurses
Vaccine/cold chain storage, monitoring and
recording
Surgical equipment and vaccine re-stocking and
stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and
equipment before, during and after patient care interventions, including
assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of
patients health and well-being
Helping to raise awareness of health and
well-being and how it can be promoted
Assisting with the collection and collation of
data on needs related to health and well-being
To be able to respond appropriately in emergency
situations eg CPR- Basic Life Support
To develop new skills and expand the health care
assistant role as appropriate to the level of this post.
Confidentiality
- In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation
to their health and other matters.
They do so in confidence and have the right to expect that staff
will respect their privacy and act appropriately
- In the performance of the duties outlined in
this job description, the post-holder may have access to confidential
information relating to patients and their carers, practice staff and
other healthcare workers. They may
also have access to information relating to the practice as a business
organisation. All such information from any source is to be regarded
as strictly confidential
- Information relating to patients, carers,
colleagues, other healthcare workers or the business of the practice may
only be divulged to authorised persons in accordance with the practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data
Health &
Safety
The
post-holder will implement and lead on a full range of promotion and management
their own and others health and safety and infection control as defined in the
practice Health & Safety policy, the practice Health & Safety manual,
and the practice Infection Control policy and published procedures. This will
include (but will not be limited to):
- Using personal security systems within the
workplace according to practice guidelines
- Awareness of national standards of infection
control and cleanliness and regulatory / contractual / professional
requirements, and good practice guidelines
- Responsible for the correct and safe
management of the specimens process, including collection, labelling,
handling, use of correct and clean containers, storage and transport
arrangements
- Management and maintenance of Personal
Protective Equipment (PPE) for the practice, including provision,
ordering, availability and ongoing correct usage by staff
- Ownership of infection control and clinically
based patient care protocols, and implementation of those protocols across
the practice
- Active observation of current working
practices across the practice in relation to infection control, cleanliness
and related activities, ensuring that procedures are followed and
weaknesses / training needs are identified, escalating issues as
appropriate
- Identifying the risks involved in work
activities and undertaking such activities in a way that manages those
risks across clinical and patient process
- Making effective use of training to update
knowledge and skills, and initiate and manage the training of others
across the full range of infection control and patient processes
- Safe management of sharps procedures
including training, use, storage and disposal
- Using appropriate infection control
procedures, maintaining work areas in a tidy, clean and sterile, and safe
way, free from hazards. Initiation of remedial / corrective action where
needed or escalation to responsible management
- Actively identifying, reporting, and
correction of health and safety hazards and infection hazards immediately
when recognised
- Keeping own work areas and general / patient
areas generally clean, sterile, identifying issues and hazards / risks in
relation to other work areas within the business, and assuming
responsibility in the maintenance of general standards of cleanliness
across the business in consultation (where appropriate) with other sector
managers
- Undertaking periodic infection control
training
- Routine management of own team / team areas,
and maintenance of work space standards
- Waste management including collection,
handling, segregation, container management, storage and collection
- Spillage control procedures, management and
training
- Decontamination control procedures,
management and training, and equipment maintenance
Equality and diversity
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
- Behaving in a manner that is welcoming to and of the individual,
is non-judgmental and respects their circumstances, feelings priorities
and rights.
Personal/Professional
development
The post-holder will participate in any training
programme implemented by the practice as part of this employment, such training
to include:
- Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal
and/or professional development
- Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
- To understand own role and scope within the organisation
- To attend HCA Forum meeting
Quality
The post-holder will strive to maintain quality
within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions,
either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own
and team activities and making suggestions on ways to improve and enhance
the teams performance
- Work effectively with individuals in other agencies to meet
patients needs
- Effectively manage own time, workload and resources
- To refer the patient to another clinician when appropriate
- To be able to accept delegation form other team member
Communication:
The post-holder should recognise the importance of effective
communication within the team and will strive to:
- Communicate effectively with other team members ,primary care
and community health care teams
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication
and respond accordingly
Contribution to
the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team/PCN how the policies,
standards and guidelines will affect own work
- Participate in audit where appropriate
