Job responsibilities
Objectives of the role
The
objective of the Digital and Transformation Lead is to provide a central source
of leadership and management to support both practice managers with service
transformation for our population.
The remit of this role is broad and will require attention to detail in helping
to identify and tackle health inequalities and improve the quality of care and
outcomes for our patients. Also, to
deliver high-quality day-to-day operations.
Main Responsibilities
Strategic Planning
To lead and develop a strategic plan that includes a robust digital
infrastructure
To clarify objectives and priorities for network delivery in line with
operational capacity, financial parameters and contract requirements
Promote the engagement of both PCN practices and act as an ambassador
for the network.
To proactively build relationships with system leaders to help influence
proactive and new models of care
To use business intelligence tools to aid data-driven decisions
Operations
To
provide oversight and accountability to the delivery of PCN contracts and specifications
Coordinate
training and development of PCN staff
Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented.
To
drive issues through to resolution, acting as a point of expertise
To
implement network-based projects
HR
and workforce Planning
Support
recruitment, induction, training, performance reviews and elements of PCN staff
management
Develop
a coherent workforce plan to support recruitment.
Facilitate
actions to promote PCN staff retention.
Finance and Governance
To
support the collation of financial information.
To
monitor and check the accuracy of the submissions for the DES and contractual
requirements.
Compiling
and presenting financial reports.
To
ensure that the PCN's physical and financial
resources are managed and maintained for maximum effectiveness.
Digital Infrastructure
To ensure the PCN maximises its business intelligence tools eg NHS App,
Cloud based telephony, as per ICB guidelines and advice.
Develops a continuous improvement approach to digital accessibility for
our patients and workforce eg NHS App, Online booking.
Embraces AI technology.
Creates data packs to support decision-making that includes but is not
limited to demand, capacity, utilisation data, staff and patient experience.
Relationship Management:
To
foster a culture of collaboration and promote learning to drive continuous
improvement. As this role is new, the
NHS require all DTLs to follow a course of learning to enable them to carry out
their role.
To
work as a flexible member of the PCN, providing support to other team members
when necessary.
Develop
and deliver a communication plan using a wide variety of channels and
stakeholders.
To
take an active role in the development and embedding of the PCN's culture,
values and reputation.
To
represent the network at external meetings.
All
post holders are expected to:
Adhere
to practice policies and procedures.
Adhere
to data protection regulations.
Undertake
a Disclosures and Barring Service application (DBS)
Be
committed to safeguarding and promoting the welfare of children, young people
and vulnerable adults.
Maintain
personal and professional development to maintain their skills.
Promote
equality and diversity in a non-discriminatory way.
This
is an evolving role and the candidate will need to be flexible and adaptable.
