Job summary
Mendip Vale Medical Group (MVMG) are looking for an enthusiastic and diligent Digital Lead to join our team, as we continue to expand in our friendly and innovative practices serving over 85,000 patients within our 10 sites in North Somerset, Bristol & South Gloucester.
As the Digital Lead you will assist the Digital Director with the reporting and auditing of patient services to ensure the surgery is able to offer the required healthcare to patients in a courteous, efficient and effective way.
Main duties of the job
Working with the Digital Director and Business Support team you will provide expertise to enable MVMG to support the practice in meeting all statutory, regulatory and NHS requirements for digital activities.
Supporting the delivery of MVMG agreed aims and objectives within a sustainable, efficient, safe and effective working environment. The post-holder will oversee and support the setup and maintenance of the appropriate systems so that all our team use IT in a consistent and efficient way.
The Digital Lead will, in conjunction with the Digital Director establish and maintain a schedule of regular reporting and auditing.
The Digital Lead will develop good working relationships with:
- Patients
- Business Support Team and the wider surgery staff
- Key stakeholders across the whole of BNSSG
Key Responsibilities:
To support the surgery in the use and development of information technology to enable it to run safely, efficiently and maximise income.
To ensure that all data handled is recorded and processed efficiently to enable best patient care.
To support the production of appropriate reports and auditing for clinicians, organisational targets and analysis of business trends.
To monitor, plan and implement the best hardware and software solutions for the surgery.
Provide analytical reports.
About us
As a high-achieving and well-organised practice, we embrace a Multi-Disciplinary Team approach to care provision.
Changes made from merging and working more effectively have enabled us to make investment into our buildings, making our estate one of the newest and brightest in the south west
Job description
Job responsibilities
The post-holder will provide the professional expertise to enable Mendip Vale Medical Group (MVMG) to support the Digital Directing in meeting all statutory, regulatory and NHS requirements for digital activities. Supporting the delivery of MVMG agreed aims and objectives within a sustainable, efficient, safe and effective working environment. The post-holder will oversee and support the setup and maintenance of the appropriate systems so that all our team use IT in a consistent and efficient way. The Digital Lead will In conjunction with the Digital Director establish and maintain a schedule of regular reporting and auditing.
The Digital Lead will develop good working relationships with:
Business Support Team and the wider surgery staff
- Key stakeholders across the whole of BNSSG
Key Responsibilities:
To support the surgery in the use and development of information technology to enable it to run safely, efficiently and maximize income.
To ensure that all data handled within the surgery is recorded and processed efficiently to enable best patient care.
To manage alongside the Digital Director a schedule and production of appropriate report and auditing for clinicians, organizational targets and analysis of business trends.
To monitor, plan and implement the best hardware and software solutions for the surgery.
Oversee and support the setup and maintenance of the appropriate systems so that all staff use IT in a consistent and efficient way.
Providing analytical reports, including appointment, prescription, health inequalities and practice population data, using tools like PowerBI, Power Automate to create dashboards.
Other Responsibilities:
- To understand, maintain and enhance where appropriate current programs (Electronic Prescription Service, smart cards etc.) and links with hospital electronic reporting systems.
- In conjunction with the Digital Director establish a set of protocols for the surgery to ensure the accurate input of data and enable access of information as necessary.
- Identify the necessary IT resources to future proof the service in a rapidly changing environment.
- Ensure templates and protocols are up to date and accurately entered within required timeframes using correct read codes for the purpose of extracting data for audits and analysis.
- Identify and set up appropriate data searches.
- Working with the Digital Director to maintain contents on the practice intranet.
- To undertake any other duties commensurate with the post holders role as agreed with the Digital Director.
- Support training and events where appropriate for the development of the MVMG team the post holder is responsible for.
- Responsible for the induction of staff, ensuring that recruitment is in line with current business needs.
- To oversee the delivery of services ensuring that there is fairness of workload and adequate availability.
Job description
Job responsibilities
The post-holder will provide the professional expertise to enable Mendip Vale Medical Group (MVMG) to support the Digital Directing in meeting all statutory, regulatory and NHS requirements for digital activities. Supporting the delivery of MVMG agreed aims and objectives within a sustainable, efficient, safe and effective working environment. The post-holder will oversee and support the setup and maintenance of the appropriate systems so that all our team use IT in a consistent and efficient way. The Digital Lead will In conjunction with the Digital Director establish and maintain a schedule of regular reporting and auditing.
The Digital Lead will develop good working relationships with:
Business Support Team and the wider surgery staff
- Key stakeholders across the whole of BNSSG
Key Responsibilities:
To support the surgery in the use and development of information technology to enable it to run safely, efficiently and maximize income.
To ensure that all data handled within the surgery is recorded and processed efficiently to enable best patient care.
To manage alongside the Digital Director a schedule and production of appropriate report and auditing for clinicians, organizational targets and analysis of business trends.
To monitor, plan and implement the best hardware and software solutions for the surgery.
Oversee and support the setup and maintenance of the appropriate systems so that all staff use IT in a consistent and efficient way.
Providing analytical reports, including appointment, prescription, health inequalities and practice population data, using tools like PowerBI, Power Automate to create dashboards.
Other Responsibilities:
- To understand, maintain and enhance where appropriate current programs (Electronic Prescription Service, smart cards etc.) and links with hospital electronic reporting systems.
- In conjunction with the Digital Director establish a set of protocols for the surgery to ensure the accurate input of data and enable access of information as necessary.
- Identify the necessary IT resources to future proof the service in a rapidly changing environment.
- Ensure templates and protocols are up to date and accurately entered within required timeframes using correct read codes for the purpose of extracting data for audits and analysis.
- Identify and set up appropriate data searches.
- Working with the Digital Director to maintain contents on the practice intranet.
- To undertake any other duties commensurate with the post holders role as agreed with the Digital Director.
- Support training and events where appropriate for the development of the MVMG team the post holder is responsible for.
- Responsible for the induction of staff, ensuring that recruitment is in line with current business needs.
- To oversee the delivery of services ensuring that there is fairness of workload and adequate availability.
Person Specification
Qualifications
Essential
- Education to Masters level or equivalent experience
- ITIL qualification
- Evidence of continued learning/personal development in relevant field
Desirable
- Project Management PRINCEII qualification.
Experience
Essential
- Previous evidence of Digital roles in the NHS or commercial environment
- Experience in the use of PowerBI, Power Automate to create dashboards
- Experience of working within a Digital Department environment
Desirable
- Experience of Advanced Microsoft office applications e.g., VISIO, Project, Excel, PowerPoint
- Successful delivery of digital projects across health or social care or equivalent
Skills and Abilities
Essential
- Ability to write complex data and reports, translating them into a service delivery plan
- Influencing and change management skills
- Ability to represent the organisation at an Senior Manager level
- Ability to prioritise tasks and manage competing demands on time, ensuring all deadlines are met.
- Excellent communication skills, able to communicate effectively across different levels
- Networking skills
- Experience of working in General Practice
- High level experience of clinical IT systems (EMIS)
Desirable
Person Specification
Qualifications
Essential
- Education to Masters level or equivalent experience
- ITIL qualification
- Evidence of continued learning/personal development in relevant field
Desirable
- Project Management PRINCEII qualification.
Experience
Essential
- Previous evidence of Digital roles in the NHS or commercial environment
- Experience in the use of PowerBI, Power Automate to create dashboards
- Experience of working within a Digital Department environment
Desirable
- Experience of Advanced Microsoft office applications e.g., VISIO, Project, Excel, PowerPoint
- Successful delivery of digital projects across health or social care or equivalent
Skills and Abilities
Essential
- Ability to write complex data and reports, translating them into a service delivery plan
- Influencing and change management skills
- Ability to represent the organisation at an Senior Manager level
- Ability to prioritise tasks and manage competing demands on time, ensuring all deadlines are met.
- Excellent communication skills, able to communicate effectively across different levels
- Networking skills
- Experience of working in General Practice
- High level experience of clinical IT systems (EMIS)
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
