PCN Co-ordinator

Job description

Job responsibilities

Organisational:

Update National Staff database with ARRS roles

Organise PCN community health promotional events

Assist in providing training to new staff as required and assist in the recruitment and induction of new ARRS staff.

Management of EMIS appointment system for shared appointment book.

Provide project support to member practices

Finance:

To work with the PCN account holding practice to prepare and submit claims and invoices for payment

Submit claims (including ARRS) on behalf of the Network

Digital:

Support the utilisation and promotion of IT and new digital ways of working in all member practices

To manage TeamNet content on behalf of the PCN

To ensure member practices have up to date Ardens resources

Ensure appropriate data sharing agreements are in place

Relationship Management:

To work as a flexible member of the PCN providing support to other team members when necessary.

Build good relationships with all stakeholders involved in the PCN

Support member practices with patient engagement activities for the PCN

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practices procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include: -

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work.

Training may need to be undertaken outside of normal practice hours, and off site.

Quality and Governance:

Maintain the PCN Declaration of Interest Log

Maintain the Network Board Terms of Reference

Develop and maintain Network policies and procedures

Maintain ARRS records on TeamNet and Workforce reporting database

Communication:

The PCN Co-ordinator will ensure effective communication is maintained within the Network and with all stakeholders outside the network.

Monitor the PCN e-mail account and disseminate information as required

Develop PCN level communication including websites, social media content and patient newsletters

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

Person Specification

Qualifications

Essential

• Educated to GCSE standard Grade A to C or equivalent in Maths and English
• Good knowledge of Microsoft Office packages including Word/ Excel/PowerPoint/ Outlook/Teams

Desirable

• NVQ Level 3 in Business Administration or equivalent
• Evidence of relevant and continuing professional development (CPD)

Experience

Essential

• Experience of working in an administrative role
• Experience of planning and organising meetings/agendas
• Primary Care Network or General Practice experience.

Knowledge and Skills

Essential

• Able to analyse and interpret data.
• Has attention to detail, able to work accurately, identifying errors quickly and easily.
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines.
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
• An excellent understanding of data protection and confidentiality issues.

Desirable

• Evidence of Knowledge of how the NHS works, primary Care and Primary Care Networks
• Experience of working with EMIS WEB

Personal Attributes

Essential

• Enthusiasm, drive and the ability to cope in challenging situations.
• Is compassionate, kind and considerate to others.
• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a stakeholder focused response.
• Self-motivated and proactive.
• Continued commitment to improve skills and ability in new areas of work.
• Able to access transport to work across the practices within the PCN and attend meetings in other locations.
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Excellent time keeping and prioritisation skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wellfield Health Centre

Address

116 Oldham Road

Rochdale

Lancashire

OL11 1AD

Employer's website

https://www.wellfieldhealthcentre.co.uk (Opens in a new tab)