Framlingham Surgery

Dispenser

The closing date is 30 October 2025

Job summary

To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the Dispensary Management Lead in ensuring a high-level of service is delivered at all times whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice.

Main duties of the job

Framlingham Medical Practice are a forward thinking practice and believe in staff progression. This temporary position has become available whilst we support a dispenser onthe pharmacy technician programme.

The successful candidate will work with our team of 9 dispensers in a bespoke build dispensary.

About us

Framlingham Medical Practice is a dispensing rural practice providing a high level of healthcare to our 9,500 patient population.

Our team consists of:

3 GP Partners, 3 Salaried GP's, an Advanced Care Paramedic, Advanced Nurse practitioner, Paediatric Nurse Practitioner, Paramedic, Clinical Pharmacist, Physiotherapist, a nurse team, dispensary team all supported by our experienced administrators and care navigators.

The practice also supports visiting clinicians - midwife, memory assessment team, Abdominal Aortic aneurysm scanners.

Details

Date posted

21 September 2025

Pay scheme

Other

Salary

£13.54 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A0206-25-0005

Job locations

Pembroke Road

Framlingham

Woodbridge

Suffolk

IP13 9HA


Job description

Job responsibilities

The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
  • Dispensing medicines to the entitled population safely and accurately
  • Collecting prescription charges in accordance with dispensary protocol
  • Maintain stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
  • Ensuring controlled drugs are dispensed in accordance with practice policy
  • Ensuring safe disposal of returned and/or out of date medicines
  • Ensuring all repeat prescriptions are processed withing a 48 hour timeframe
  • Providing patients with advice regarding all prescription matters
  • Processing prescription requests via NHS App, SystmOnline and prescription repeat slip
  • Processing Dossett boxes
  • Assisting the Dispensary Management Lead in the preparation of monthly returns
  • Always maintaining a clean and safe working environment
  • Always maintain accurate records, including appropriate coding entries
  • Partake in audit as directed by the audit lead
  • Provide guidance for trainee dispensary staff and students as necessary
  • Remain current with the latest guidance ensuring the dispensary confirms to NICE, CQC etc guidance

Job description

Job responsibilities

The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
  • Dispensing medicines to the entitled population safely and accurately
  • Collecting prescription charges in accordance with dispensary protocol
  • Maintain stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering
  • Ensuring controlled drugs are dispensed in accordance with practice policy
  • Ensuring safe disposal of returned and/or out of date medicines
  • Ensuring all repeat prescriptions are processed withing a 48 hour timeframe
  • Providing patients with advice regarding all prescription matters
  • Processing prescription requests via NHS App, SystmOnline and prescription repeat slip
  • Processing Dossett boxes
  • Assisting the Dispensary Management Lead in the preparation of monthly returns
  • Always maintaining a clean and safe working environment
  • Always maintain accurate records, including appropriate coding entries
  • Partake in audit as directed by the audit lead
  • Provide guidance for trainee dispensary staff and students as necessary
  • Remain current with the latest guidance ensuring the dispensary confirms to NICE, CQC etc guidance

Person Specification

Qualifications

Essential

  • Qualified dispenser (NVQ Level 2)

Experience

Essential

  • Experience of working in dispensary
  • Experience working with the general public/patients

Desirable

  • Experience of working in primary care
  • Broad knowledge of general practice
Person Specification

Qualifications

Essential

  • Qualified dispenser (NVQ Level 2)

Experience

Essential

  • Experience of working in dispensary
  • Experience working with the general public/patients

Desirable

  • Experience of working in primary care
  • Broad knowledge of general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Framlingham Surgery

Address

Pembroke Road

Framlingham

Woodbridge

Suffolk

IP13 9HA


Employer's website

https://www.framlinghamsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Framlingham Surgery

Address

Pembroke Road

Framlingham

Woodbridge

Suffolk

IP13 9HA


Employer's website

https://www.framlinghamsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Dispenser

Rebecca Lee

framlingham.medicalpractice@nhs.net

01728723627

Details

Date posted

21 September 2025

Pay scheme

Other

Salary

£13.54 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A0206-25-0005

Job locations

Pembroke Road

Framlingham

Woodbridge

Suffolk

IP13 9HA


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