Quality and Assurance Manager
St Heliers Medical Practice
This job is now closed
Job summary
We are looking for an experienced and motivated manager with a professional approach to join our excellent management team. The role will require sound leadership, organisational and communication skills.
The ever, changing nature of employment within healthcare will necessitate a need for the post holder to deal with change as it occurs in a proactive manner utilising their experience to support staff.
Working closely with the Practice Manger and alongside our Operations Manger and Reception Manager, the Quality and Assurance Manager will contribute to the effective management, planning and leadership in optimizing quality patient care. The role will have a specific focus on development and implementation of processes to achieve improved patient satisfaction, robust governance and delivery against key performance indicators.
Main duties of the job
You will have excellent interpersonal skills with the ability to support the partnership and staff to meet the ever, increasing demands placed upon primary care.
You will need to be resilient enough to manage conflicting pressures, meeting multiple demands and priorities in a fast, paced environment.
Your key responsibilities will include; Supporting the management team with the day to day operations within the practice, HR/personnel management, compliance with regulatory requirements and oversight of CQC requirements, ensure practice maximises patient healthcare to maximise QOF and other enhanced services.
Management lead for development of practice IT and supporting infrastructure.
Through liaison with the Practice Manager, provide support to the running of the practice on a daily basis.
Complete any ad hoc requests received from NHSE/CCG.
Provide support to the Covid vaccination programme as required.
About us
We are a large, very busy, GP training Practice with approximately 17,800 patients, working within a healthcare centre in the heart of Northfield. We have a large clinical team consisting of 8 partners, 8 salaried GPs, 3 nurses, 2 HCAs and 2 phlebotomists. We work alongside colleagues in neighbouring practices as part of the Bournville & Northfield Primary Care Group. We are also currently a Covid vaccination centre for the PCN.
We are a friendly, supportive team and work to promote the Practice ethos "make every contact count" when thriving to deliver excellent Patient care.
Date posted
23 July 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A0205-24-0008
Job locations
15 St Heliers Road
Northfield
Birmingham
West Midlands
B31 1QT
Employer details
Employer name
St Heliers Medical Practice
Address
15 St Heliers Road
Northfield
Birmingham
West Midlands
B31 1QT
Employer's website
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