Receptionist

The Central Surgery

Information:

This job is now closed

Job summary

We are looking for a committed individual to join our friendly patient service team working up to 35 hours per week. The successful candidate should be an enthusiastic team player with great communication skills. Full training and support will be provided when joining our team of receptionists to ensure a high standard patient care is delivered.

Main duties of the job

As a member of our reception team you will be expected to assist patients and members of the public at the reception desk. You will deal with a variety of incoming calls and enquiries and requests for medications. At Central surgery we operate a total triage system, which means all requests to see a doctor, will be screened by a GP prior to the reception team contacting the patient to book an appointment.

Under the supervision of the Patient Services Manager you will assist with the completion of general administration, tasks and requests from the clinical team.

About us

Central Surgery is based in Barton, with a second site in Goxhill. Our large team work at both sites providing primary care services to over 17000 patients. We have 6 GP Partners, 2 salaried GP's, 5 ACP's and a team over 13 nurses and healthcare assistants. Along with our MDT of clinicians, admin and receptionist teams we pride ourselves on being a friendly, supportive workplace.

Date posted

25 March 2024

Pay scheme

Other

Salary

£11.69 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0161-24-0006

Job locations

10 King Street

Barton Upon Humber

DN18 5ER


The Village Surgery

Howe Lane

Goxhill

Barrow-upon-humber

DN19 7JD


Job description

Job responsibilities

  • assist with managing the e consult service
  • manage incoming calls
  • arrange appointments for patients
  • greet patients and other members of the public
  • deal with general enquiries
  • process repeat medication requests
  • assist clinical team through completion of tasks
  • any other administrative duties as needed

Job description

Job responsibilities

  • assist with managing the e consult service
  • manage incoming calls
  • arrange appointments for patients
  • greet patients and other members of the public
  • deal with general enquiries
  • process repeat medication requests
  • assist clinical team through completion of tasks
  • any other administrative duties as needed

Person Specification

Experience

Essential

  • Experience of working within a reception/customer service role

Desirable

  • Experience of working in a healthcare environment
  • Experience of working in Primary care
Person Specification

Experience

Essential

  • Experience of working within a reception/customer service role

Desirable

  • Experience of working in a healthcare environment
  • Experience of working in Primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Central Surgery

Address

10 King Street

Barton Upon Humber

DN18 5ER


Employer's website

https://www.centralsurgery-barton.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Central Surgery

Address

10 King Street

Barton Upon Humber

DN18 5ER


Employer's website

https://www.centralsurgery-barton.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Patient Services Manager

Emma Smith

emma.smith255@nhs.net

01652636600

Date posted

25 March 2024

Pay scheme

Other

Salary

£11.69 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0161-24-0006

Job locations

10 King Street

Barton Upon Humber

DN18 5ER


The Village Surgery

Howe Lane

Goxhill

Barrow-upon-humber

DN19 7JD


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