Job summary
37.5 hours p/w,
part time may be considered
Salary £25k-£27.5k
FTE with NHS pension entitlement. Dependent on experience.
We are recruiting a
social prescribing link worker to work within our PCN multi-disciplinary
healthcare team, giving 1:1 personalised support to those referred to them by
team members and local agencies.
The successful
applicantwill have the exciting opportunity to shape and develop the role.
There will be an induction period to establish the service and to build links
with partner organisations.
The post empowers
people to take control of their health and wellbeing by giving time to focus on
what matters to me. You will build relationships, create a personalised care
and support plan and connect patients to diverse and culturally appropriate
community groups and VCSE organisations.
Main duties of the job
This role supports people to work on their wider health and wellbeing, specifically addressing
health access, outcomes and wider determinants of their health, such as debt,
poor housing and physical inactivity, as well as low-level mental health
concerns by increasing peoples active involvement with their local communities.
This particularly helps people with long term conditions (including support for
mental health), people who are lonely or isolated, or who have complex social
needs.
You must be a good
listener, have time for people and be committed to supporting local
communities. You should have experience of working positively with people
facing complex social and emotional challenges. You will have great
interpersonal skills in supporting people, community groups and local
organisations.
The post holder will work with a range of people
from different cultural and social backgrounds. The ability to work confidently
and effectively in challenging environment is essential.
About us
North Care Network
is a recently formed Primary Care Network (PCN). We consist of 3 like-minded
North Lincolnshire practices based in Barton-upon-Humber, Brigg, Winterton and
the surrounding villages. We are responsible for the care of around 33,000
local residents.
The role will be
based in our GP surgeries with flexibility given to meet clients in other
environments to meet their individual needs. You will also work with a diverse
range of partners to provide support to community groups and VCSE organisations
involved in social prescribing.
We are committed to
having a workforce in which people from diverse backgrounds are supported and
empowered to work with local communities to improve health access and outcomes
for all and provide culturally appropriate and responsive public services.
For more information please
call Julie Killingbeck (North Network Manager) on 07394567171, or by
email at J.Killingbeck@nhs.net
Job description
Job responsibilities
Working with
direct supervision by a GP, take referrals from a wide range of agencies,
including the PCNs GP practices and wider multi-disciplinary teams, hospital
discharge teams, allied health professionals, fire service, police, job
centres, social care services, housing associations, and voluntary, community
and social enterprise (VCSE) organisations (list not exhaustive).
Provide
personalised support to individuals, their families and carers to take control
of their health and wellbeing, live independently and improve their health
access and outcomes, as a key member of the PCN multi-disciplinary team.
Develop trusting relationships by giving people time and focus on what matters
to me. Take a holistic approach, based on the persons priorities and the
wider determinants of health. Co-produce a simple personalised care and support
plan to improve health and wellbeing, introducing or reconnecting people to
appropriate community groups and statutory services. The role will require
managing and prioritising your own caseload, in accordance with the needs,
priorities and any urgent support required by individuals on the caseload. It
is vital that you have a strong awareness and understanding of when it is
appropriate or necessary to refer people back to other health
professionals/agencies, when what the persons needs are beyond the scope of
the link worker role e.g. when there is a mental health need requiring a
qualified practitioner.
Work with a
diverse range of people and communities, to draw on and increase the strengths
and capacities of local communities, enabling local VCSE organisations and
community groups (including faith groups) to receive social prescribing
referrals.
Alongside other
members of the PCN multi-disciplinary team, work collaboratively with all local
diverse partners to contribute towards supporting the local VCSE organisations
and community groups to become sustainable and that community assets are
nurtured, through sharing intelligence regarding any gaps or problems
identified in local provision with commissioners and local authorities.
Social
prescribing link workers will have a role in educating non-clinical and clinical
staff within their PCN multi-disciplinary teams on what other services are
available within the community and how and when patients can access them. This
may include verbal or written advice and guidance.
Job description
Job responsibilities
Working with
direct supervision by a GP, take referrals from a wide range of agencies,
including the PCNs GP practices and wider multi-disciplinary teams, hospital
discharge teams, allied health professionals, fire service, police, job
centres, social care services, housing associations, and voluntary, community
and social enterprise (VCSE) organisations (list not exhaustive).
Provide
personalised support to individuals, their families and carers to take control
of their health and wellbeing, live independently and improve their health
access and outcomes, as a key member of the PCN multi-disciplinary team.
Develop trusting relationships by giving people time and focus on what matters
to me. Take a holistic approach, based on the persons priorities and the
wider determinants of health. Co-produce a simple personalised care and support
plan to improve health and wellbeing, introducing or reconnecting people to
appropriate community groups and statutory services. The role will require
managing and prioritising your own caseload, in accordance with the needs,
priorities and any urgent support required by individuals on the caseload. It
is vital that you have a strong awareness and understanding of when it is
appropriate or necessary to refer people back to other health
professionals/agencies, when what the persons needs are beyond the scope of
the link worker role e.g. when there is a mental health need requiring a
qualified practitioner.
Work with a
diverse range of people and communities, to draw on and increase the strengths
and capacities of local communities, enabling local VCSE organisations and
community groups (including faith groups) to receive social prescribing
referrals.
Alongside other
members of the PCN multi-disciplinary team, work collaboratively with all local
diverse partners to contribute towards supporting the local VCSE organisations
and community groups to become sustainable and that community assets are
nurtured, through sharing intelligence regarding any gaps or problems
identified in local provision with commissioners and local authorities.
Social
prescribing link workers will have a role in educating non-clinical and clinical
staff within their PCN multi-disciplinary teams on what other services are
available within the community and how and when patients can access them. This
may include verbal or written advice and guidance.
Person Specification
Experience
Essential
- Please see attached person specification
Desirable
- CriteriaEssentialDesirable
- Personal qualities & attributesAbility to actively listen, empathise with people and provide person-centred support in a non-judgemental way
- Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with individuals
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset-based approach, building on existing community and personal assets
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues
- Can demonstrate personal accountability, emotional resilience and ability to work well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Understanding of the needs of small volunteer-led community groups and ability to support their development
- Able to provide motivational coaching to support peoples behaviour change
- Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
- Qualifications & trainingNVQ Level 3, Advanced level or equivalent qualifications or working towards
- Demonstrable commitment to professional and personal development
- Training in motivational coaching and interviewing or equivalent experience
- ExperienceExperience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of data collection and using tools to measure the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Skills & KnowledgeKnowledge of the personalised care approach
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
- Understanding of, and commitment to, equality, diversity and inclusion.
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Local knowledge of VCSE and community services in the locality
- Knowledge of how the NHS works, including primary care
- OtherMeets DBS reference standards and criminal record checks
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
Person Specification
Experience
Essential
- Please see attached person specification
Desirable
- CriteriaEssentialDesirable
- Personal qualities & attributesAbility to actively listen, empathise with people and provide person-centred support in a non-judgemental way
- Able to provide a culturally sensitive service, by supporting people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
- Ability to identify risk and assess/manage risk when working with individuals
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
- Able to work from an asset-based approach, building on existing community and personal assets
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues
- Can demonstrate personal accountability, emotional resilience and ability to work well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- High level of written and oral communication skills
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Understanding of the needs of small volunteer-led community groups and ability to support their development
- Able to provide motivational coaching to support peoples behaviour change
- Knowledge of, and ability to work to, policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
- Qualifications & trainingNVQ Level 3, Advanced level or equivalent qualifications or working towards
- Demonstrable commitment to professional and personal development
- Training in motivational coaching and interviewing or equivalent experience
- ExperienceExperience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
- Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of data collection and using tools to measure the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Skills & KnowledgeKnowledge of the personalised care approach
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers
- Understanding of, and commitment to, equality, diversity and inclusion.
- Knowledge of community development approaches
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Local knowledge of VCSE and community services in the locality
- Knowledge of how the NHS works, including primary care
- OtherMeets DBS reference standards and criminal record checks
- Willingness to work flexible hours when required to meet work demands
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
