Job summary
Successful candidate will provide clear and positive leadership to enable the practice to continue meeting its agreed aims and objectives within a profitable, efficient, safe, and effective working environment. As well as meeting our contractual obligations with NHS England (NHSE), you will maintain compliance with all aspects of Health & Safety and employment legislation, CQC (Care Quality Commission) regulations and facilities management/compliance. You will work with the Partners to oversee cashflow and budgets, and lead on project management.
Main duties of the job
The successful candidate will provide robust, conscientious leadership and have a sound knowledge of strategic business management, financial planning and HR. You will be expected to manage and coordinate all aspects of practice functionality, motivating and managing staff, optimising efficient, financial performance, and overseeing all daily operations.
You will set the direction along with the partners for the practice to maximise efficiency, income, manage budgets and achieve long-term strategic objectives. You will have the support of two deputy practice managers who will assist with much of the day-to-day operational responsibilities, but you will be responsible for the financial management and representing the practice externally.
About us
We are a 10,000 patient, 4 Partner GMS practice based in the Easington area of Durham.
We have an enthusiastic and helpful team comprising of GPs, NPs, PNs, HCAs reception and admin. We are a training practice and host GP Registrars as well as medical students and trainee nursing staff.
We are a forward thinking practice with an excellent QoF achievement.
Job description
Job responsibilities
The job role is broad, but can be briefly summarised into the following areas:
Strategic management & planning, identifying opportunities for income generation, managing external contracts.
Financial management using Xero, pensions, budget forecasts, cash flow, liaising with accountants, insurances, practice bank account management supported by finance officer and partnership.
Recruitment and HR (clinical and admin), appraisals, absence management, succession planning. Managing staff recruitment and retention.
Manage patient services, overview of clinic provision, dealing with patients including complaints. Health and Safety management. Data governance compliance.
Communication internally and externally building relationships with partners locally, regionally and ensuring readiness for CQC.
Representing the practice externally to include working with PCN, Federation, Integrated Neighbourhood teams and the ICB etc
Monitoring and optimising the achievement of clinical targets such as QoF, IIF and such local and national enhanced services.
Please see attached documentation for a more in-depth description.
Job description
Job responsibilities
The job role is broad, but can be briefly summarised into the following areas:
Strategic management & planning, identifying opportunities for income generation, managing external contracts.
Financial management using Xero, pensions, budget forecasts, cash flow, liaising with accountants, insurances, practice bank account management supported by finance officer and partnership.
Recruitment and HR (clinical and admin), appraisals, absence management, succession planning. Managing staff recruitment and retention.
Manage patient services, overview of clinic provision, dealing with patients including complaints. Health and Safety management. Data governance compliance.
Communication internally and externally building relationships with partners locally, regionally and ensuring readiness for CQC.
Representing the practice externally to include working with PCN, Federation, Integrated Neighbourhood teams and the ICB etc
Monitoring and optimising the achievement of clinical targets such as QoF, IIF and such local and national enhanced services.
Please see attached documentation for a more in-depth description.
Person Specification
Qualifications
Essential
- Educated in healthcare management, business or accountancy
- Excellent literacy, numeracy and IT skills
Desirable
- Higher level Accountancy and / or Financial Management Qualification
Experience
Essential
- Essential
- Experience in use of Xero accounting (or similar), cashflow and high-level budget setting management
- Experience of managing staff both clinical and administrative, completing appraisals and communicating effectively on a day to day basis
- Experience of dealing with the general public and managing potential discord or unrealistic expectations
- Proactive approach to sourcing and implementing new opportunities
- Open minded problem solver, able to take ideas forward and make them work
- Strong generic IT skills/strong communication/strong managerial skills
- Ability to engage and motivate staff in a busy and sometimes challenging environment
- Ability to handle many competing demands, work under pressure and prioritise accordingly
- Proven work ethic
Desirable
- NHS management experience
- Experience of working in a GP Practice
- Clinical IT system experience (preferably SystmOne)
Person Specification
Qualifications
Essential
- Educated in healthcare management, business or accountancy
- Excellent literacy, numeracy and IT skills
Desirable
- Higher level Accountancy and / or Financial Management Qualification
Experience
Essential
- Essential
- Experience in use of Xero accounting (or similar), cashflow and high-level budget setting management
- Experience of managing staff both clinical and administrative, completing appraisals and communicating effectively on a day to day basis
- Experience of dealing with the general public and managing potential discord or unrealistic expectations
- Proactive approach to sourcing and implementing new opportunities
- Open minded problem solver, able to take ideas forward and make them work
- Strong generic IT skills/strong communication/strong managerial skills
- Ability to engage and motivate staff in a busy and sometimes challenging environment
- Ability to handle many competing demands, work under pressure and prioritise accordingly
- Proven work ethic
Desirable
- NHS management experience
- Experience of working in a GP Practice
- Clinical IT system experience (preferably SystmOne)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
